Zapier Reviews in May 2025: User Ratings, Pros & Cons

Potential to be very effective

What do you like best? I needed a solution for automatically posting my weekly newsletters to my business website, as there wasn't existing integration that worked smoothly. And in general, I am a big fan of systems--I'd rather spend my time serving my customers and developing my business than doing repetitive tasks. What do you dislike? The specific thing that Zapier does for me, it does reliably. I just don't use many of the programs it can work with. Clearly, for someone who did, the ...

The benchmark for easy automation

What do you like best? Zapier integrates with most of the tools that we use, making it an ideal middle-man to automate many of our processes. The tool itself has a relatively easy learning curve, and you'll be able to automate practically instantly when you start using it. It takes a whole lot of admin off our plate so we can focus on actually finding more ways to grow our business. The support staff are also great, they reply in reasonable time and can usually point you to the right ...

Zapier has helped our company automate…

Zapier has helped our company automate many processes to help us save time, money and hassle. One example is adding people to receive emails after being added on our CRM and then give them an automatic call & Email through another app and then inserting that specific contact into a spreadsheet and then adding a reminder to follow up with that contact and... You see where this is going, Zapier is just simply amazing, it allows you to integrate everything together not to just save time but to ...

I'm using email zaps to send information from our website to hubspot

What do you like best? Is easy to use and manage. The configuration is clear and straight forward. My use is very restrict, but there are hundreds of apps possible to use. What do you dislike? Nothing at the moment. My use is very limited to send emails to create a zap. Recommendations to others considering the product Easy to setup and deliver what I need. If there is a in house development team and the integration has a good API implementation, maybe it worth to implement the ...

A no-brainer choice for app integration

PROS & CONS What are the best aspects of this product? The simplicity of getting apps connected is really foolproof. In a nutshell, it brings in a plethora of integrations for new users. What aspects are problematic or could work better? It takes some time to comprehend how connectivity actually works especially when it comes to working out configurations. Also, not 100% of apps you'd want can actually connect with Zapier. I know it's a tall order, but I'm still glad this platform is ...

Awesome in getting your apps supercharged!

PROS & CONS What are the best aspects of this product? Its range of apps is wonderful. The UI is a combinatin of simplicity and power --- rare for a platform in its class. Zapier lets you utilize apps for every process, instead of settling for an all-in-one solution. Almost verything can be linked together. What aspects are problematic or could work better? While this isn't considered a flaw for Zapier, there are still a ton of apps with littled integration to the platform. Even if your ...

Excellent integrator at a great price point

What do you like best? Zapier acts kind of like a force multiplier for your different pieces of software that don't natively communicate with each other allowing you to extract more functionality for your dollar. Getting your SurveyMonkey form emailed to you is nice, but having that survey generated into a formatted ticket in your Helpdesk system is the icing on the cake! So far we've been using the free plan and have yet to run into the 5 Zap/Month cap. The next tier up quadruples that ...

Excellent API tool

What do you like best? How easy it is to use. I build zaps in a few minutes that will permanently automate a process. What do you dislike? It doesn't link to everything yet. Sometimes it's difficult to find or sort out the existing automations. Recommendations to others considering the product The point of zapier is to link two systems together, so you need to have a pair of systems in mind to get started, though sometimes it can be useful in looping back into the same system. It links ...

Very helpful, flexible, and easy-to-use tool

What do you like best? Zapier integrates with what seems like almost every existing software, and creates bridges or links to automate functions between them. Its simple interface is also very easy to use. What do you dislike? I honestly would be reaching to find something to complain about. Maybe the only thing for our application is the fact that the free tier isn't quite enough for our needs, and the lowest paid tier is extreme overkill. Recommendations to others considering the ...

Must Have Tool! Integrations Made Easy

What do you like best? You are able to connect to so many CRM's that it makes automating tasks and processes simple. The GUI is simple and easy to use. This product takes so much of the complicated work out of integrating different software's to each other without having to use a developer for everything! What do you dislike? It can be hard to determine the issues that are causing failures at times. Their is currently only email support and no phone support. Recommendations to others ...