Zamzar Reviews in July 2026: User Ratings, Pros & Cons

Thank You So Much

I am truly grateful for the exceptional support I received from Zamzar's customer support team. Their vision towards the community is adorable. I wanted to take a moment to share my gratitude for the outstanding customer service I recently experienced. Zamzar went above and beyond to assist me, demonstrating not only exceptional professionalism but also genuine empathy and understanding. Their patience and expertise made resolving my issue a smooth and positive experience. It's clear that ...

waited ages to upload file after the site gave unclear payment options on home page

I tried using this website a very big .rar file to a .zip and after FINALLY uploading the file to the website it gave me the option to "download" the .zip file, I click "download" & what am I met with? I am met with a page telling me that I have to pay them money to be able to get more than just 50MB on their website I was not even planning on using ever again after this one time, I find it really annoying that they set up the site like this knowing full-well that people would use this ...

Exceptional Customer Service

I am truly grateful for the exceptional support I received from Zamzar's customer support team. Their professionalism, dedication, and commitment to ensuring customer satisfaction while swiftly and efficiently resolving my issue have left me thoroughly impressed.

I wanted to convert one file

I wanted to convert one file After conversion (18mb) it tells me it is to big to be downloaded for free useless if you need it for one book don't download if you don't want to buy it because you will not get your file if it is bigger than 5mb useless

The best

The best. I have been using them for the past about 5 years or a little less. Every time a few files for conversion. It is easy to use, no hidden tricks.

Great program!

Their program is very useful and easy to use, and their support is prompt, helpful, just amazing. Esly

I had an issue with the application of…

I had an issue with the application of thier software. It turned out that I had a unique situation and the applicaion did not apply to my needs. I reached out to Zamzar support and was helped immediatly, and refunded the money I had paid. They were very helpful and responsive. I can and do highly recommend them to anyone.

Excellence in Customer Support

In a nutshell, Suzanne and her support team are the recipe for excellence in customer support! I had an extremely pleasant, professional, technical, fast and thorough support when I faced an installation issue on my laptop. They have provided detailed information and followed through until the issue was resolved. They deserve the badge of "Customer Focused".

Happy to have used ZAMZAR

I have tried a number of software products, but ZAMZAR is the only one that could help me properly, easily and quickly. Thank you very much for that.

Great service!

Date of experience: January 12, 2024