Workato Reviews in July 2026: User Ratings, Pros & Cons

Great for DevOps use cases

What do you like best? I can very quickly build workflows to solve my day to day problems. The on-prem agent is easy to deploy and makes it easy to connect to our applications (like JIRA running within my company's network without requiring to open any firewall ports. The REST connector and Workato SDK makes it easy for me to connect to any HTTP endpoint or build my own connector. It has great support for webhooks. Also, the ability to add your own actions to existing Workato ...

Sr. Director Cloud Operations

What do you like best? That it's a very powerful and intuitive tool that enables non-developers to create simple to sophisticated automation solutions that can be applied to many different use cases and scenarios. Implementation time was very fast. We were able to move from a proof of concept to production use in little more then a month. The Workato team is exceptional in that they work very close with the customer to ensure that they achieve maximum value from the product and continue to ...

From Nothing to Working integrations in minutes

What do you like best? The ease of being able to quickly add connections and see data moving from source to target applications. What do you dislike? Performance for large batches of data has been less than optimal Recommendations to others considering the product Support team has been very responsive to a host of issues weather the issue was related to Workato or was something that we had done. What business problems are you solving with the product? What benefits have you realized? ...

Powerful platform with consumer app like user experience

What do you like best? Workato supports a variety of use cases including bulk data, app integration, automation workflows, API gateways, and chat based enterprise bots. Also, the focus on ease of use means less technical resources can use the platform. On top of the 200 applications Workato supports, Workato provides two SDKs, a Java based SDK for on-prem connector development, and a Ruby based one for cloud connectors. Workato also supports connectivity to a variety of databases, files, ...

Very valuable integration tool

What do you like best? Workato greatly simplifies the problem of integrating disparate SaaS applications. Without Workato, some of the integrations such as integrating a Slack bot with Jira and Service Now would have taken days. We were able to get it done with Workato within a day. What do you dislike? There is a bit of a learning curve initially on how to use the tool. Recommendations to others considering the product I don't know of any other integration tool that simplifies the ...

Surprisingly broad solution with powerful use cases and extensive collection of recipes

What do you like best? Time to value realization is very fast. Impressed with the ease of use and versatility. You can start with simple point solutions, get quick results and then scale fast to multiple broad areas. Innovative bot building solutions allow you to go beyond cloud integration and workflow. Having been in the integration space for couple of decades, I was impressed by how digital transformation can be accelerated through appropriate use of Workato. Many of our customers had ...

Sky's the limit.

What do you like best? The sheer customizability of what you can do by using Workato to connect the various apps you use and make them work together. For example, Eventbrite organizers can use Workato to get notified via Slack when a new order is processed, and completely customize this Slack message with data points from the Eventbrite order—even include a link to manage the order in Eventbrite! What do you dislike? As other reviews have stated, there is a bit of a learning curve. But ...

Smooth and their support has been there to help me with my more complex recipes.

What do you like best? How easy it is to integrate between various platforms. All you need are credentials and they will automatically authenticate to the respective REST interfaces. Once that's done you can pivot between any other connections you've established. Additionally, they have a thought out RBAC model that allows granularity between users and teams, and connections and recipes. What do you dislike? There isn't anything we dislike with the product. The company is growingly ...

Slack and Github Integration

What do you like best? It is obvious that a lot of thoughts have been put together to create this product as it was easy for a non-technical person like me to use. I am keen to explore more and maximise the use of this product. What do you dislike? It indeed require some learning at the start but once you get it, it will be really useful. What business problems are you solving with the product? What benefits have you realized? Internal integration, I was trying to centralize and automate ...

Proof of Concept with real life use cases

What do you like best? Workato built out our use cases ready for immediate conversion to production (90% ready for PRD deployment - missing 10% for support processes as part of the Proof of Concept. What do you dislike? None so far. They have been very cooperative. If Workato can improve its portal for external API Developer's self service portal and API usage monitoring clients would not have use Workato in conjunction with an API Gateway product. Recommendations to others considering ...