Workato Reviews in July 2026: User Ratings, Pros & Cons

Workato - Building Integrations

What do you like best? The service. Besides being a great tool that makes integrations easy, the Workato Staff (Especially Ryan from Workato is eager to assist and responds quickly to our questions/needs. They are quick to implement fixes and upgrades and makes it easy for us to use the tool. What do you dislike? There are some restrictions to using the tool and at times you would need to use Ruby to get exactly what you need. However the tool is constantly growing and making it ...

Great for automating the unknown!

What do you like best? The product has been great for providing key integrations with services that wouldnt normally interact with one another, which provides a lot of capabilities that you couldnt have otherwise What do you dislike? There isn't much I dislike, but understanding how to get up and running at first can be a challenge, but once you understand it is a powerful product What business problems are you solving with the product? What benefits have you realized? Workato had been ...

Pleasant, modern integration experience with cutting edge + enterprise integrations

What do you like best? As our customers started using SaaS applications, integrating them with the enterprise workflows became important. This product offers easy integration modern ecosystem that lot of cloud native applications are gravitating towards. Offers the right blend of enterprise friendliness with the touch of consumer friendly simplicity. It is not a substitute for enterprise integration products yet, but meets my needs for modern integrations. What do you dislike? Some of the ...

A great tool for great automation

What do you like best? A lot of application are known by Workato making integration between them really easy. What do you dislike? Being use to develop my own script in python, powershell, bash, ... I was frustrated sometime to see that actually coding my own script would be faster/easier for some specific function. Recommendations to others considering the product Easy to learn, and the support is pretty efficient, don't hesitate to use the chat window that sometimes pop-up in the ...

Workato makes developing integrations a joy ! Its game changing

What do you like best? I love the fact that in a few minutes I can get an integration built which is robust and fault tolerant. I like all the tools they provide to help you debug and develop additional functionality like the custom sdks. I like that they have a lot of the key connectors we use like Salesforce, NetSuite, Workday, S3, Salesforce Marketing Cloud, etc I also love the support I get from the team developing new functionality or looking into any issues. What do you dislike? ...

Enterprise class no-code integrations and automations

What do you like best? The ability for business analysts to quickly spin up integrations and be able to iteratively improve them as their process needs change. The range of enterprise systems supported. Single platform that supports the needs of IT and the business. Very powerful. What do you dislike? There is always room for product and content improvement. Would love to see more content for builders on advanced use cases and advanced how-tos. Would love to see some enhancements to make ...

Powerful Data Integration tool that's also easy to use

What do you like best? Workato has connectors for all major applications. You can create a recipe with a few clicks. There is a community with thousands of public recipes that users can import into their own recipe. Workato has a robust on-prem connector. Workato triggers are rather impressive. For example, if an Opportunity in Salesforce is WON then perform X action in another application - Workfront, or if a new invoice is created in Quickbooks then perform action Y in application B. ...

Stronger team great execution

What do you like best? The company has been built by some of the industries most respected and accomplished integration experts. They have relooked at one of the most challenging IT problems and solved it/ addressed it with the latest and most Innovative options available. What do you dislike? The recipe is for complex, enterprise use cases are still being developed. The platform has a ton of potential and these are early days. They need a broader install base and adoption that will come ...

Must have automation tool for SAAS apps

What do you like best? Already in-built integrations using APIs for various SAAS application. Developers just need to know what field to use and can built an integration within few hours or a day. Custom integration that takes days or months can now be done in few hours or a day. What do you dislike? Developer need to have good knowledge on API fields of the application to be integrated. Recommendations to others considering the product Try it out to decide if it is a good fit or not. ...

Best customer support!

What do you like best? Customer support is very responsive and helpful. WorkJam where people can build integrations with Workato staff Many application supported Slack Bot integration Awesome sales person What do you dislike? using for 5 months and so far nothing to complain. Recommendations to others considering the product Integrates w many application on the cloud and on premises. What business problems are you solving with the product? What benefits have you realized? We ...