Workato Reviews in July 2026: User Ratings, Pros & Cons

Flexible and User Friendly

What do you like best? The ability to create visual data workflows proves to the greatest advantage for our team. I was able to get on-boarded into the platform and product extremely quickly and almost right away was able to grasp the previous recipe's created and make overhauling enhancements in a short amount of time. From a developers point of view, the ability to create what are essentially reusable components is a really nice added bonus as well. What do you dislike? Not too many ...

The Next Generation IPaaS

What do you like best? Workato has a ton of pre-built connectors that have enough logic in them that my analysts don't need to understand APIs or which exact endpoints require some sophisticated logic. Workato built all of that right into the connectors and abstracted away all of the complexity. Really easy to get going and get the team ramped up on, without any special training, although they have been more than supportive when we have come up with questions. What do you dislike? ...

Workato iPaaS good for citizen development and quicker in market

What do you like best? Workato is one of the best low code development and server less platform. Easy to integrate multiple applications using connectors. What do you dislike? Few feature are not up to the mark like CD/CI process, API management. Hope it could be improve in future. Recommendations to others considering the product: Easy to build POC around data integrations. Easy to integrate multiple applications using connectors. What problems are you solving with the ...

Workato an EiPaaS Platform ,enables quick time to market for Integrations for S&M and Enterprises

What do you like best? Best Lowcode , Serverless and Infra Automation at its best . Quick to start and reduces the time to Market , Great for Proof of concepts . API and Connectivity centric Automatic data Integration and process automation , not to be confused with (human Task Based BPM or Screen Scraping and Replication - RPAs or Selenuim like Tools ) . Great Support , forums and Self learning Training material. What do you dislike? Observability and Telemetry can be better . ...

Business Collaboration and Enterprise Automation

What do you like best? The team recognized early on that Workato had a customer-first mentality that began with our onboarding and has extended throughout our customer experience. From building recipes for our team to gain confidence in the product, to bespoke solutions as we’ve needed support--the team has continued to go above and beyond to support not only our revenue operations team, but other department needs as well. I would have nothing but confidence in recommending Workato as ...

User friendly and supportive

What do you like best? I have used Jitterbit and others in the past. Workato is easy enough for anyone with general flow logic experience and has the functionality to adjust data in the platform. Drag and drop interface and the Workato team has been incredibly supportive to assist building, troubleshooting, and additional platform integrations. So far, Workato has been a fantastically intuitive solution and offered proactive team support. What do you dislike? There are some nuances in ...

Did a deep evaluation and found the right tool for HubSpot

What do you like best? The ability to create a governance structure that allows us to distribute recipe creation to the business operations teams. It's a game changer for the speed of innovation and impact! Multiple environments user controls have allowed us to safely create a leveraged model. What do you dislike? Workato is beginning to invest in materials and process that can be leveraged to build the distributed model but we pushed into territory where we had to create many of the ...

Tried many alternative integrations platforms but none were as easy and yet powerful

What do you like best? Extremely powerful toolset that are easy to use even for non-technical people. However, the level of deep customization and ability to write custom scripts makes even the most technical users jump with joy. The platform is well designed, intuitive and comes loaded with hundreds (if not thousands) of pre-written workflows, as well as app connectors. Finally, the ability to extend my connectors to any third party custom API is fantastic. With regards to the selection ...

Great Customer Success!!

What do you like best? I liked working with my account manager and his team they were extremely knowledgeable and process oriented. They helped with the issues that we were facing but also gave great insight and solutions. What do you dislike? The support that is received through the chatbot is very poor. We had to contact our account manager who takes better care of our inquiries. Recommendations to others considering the product: Compare to the competition its the easiest ...

Great IPAAS

What do you like best? Their team is eager to help with all projects. This makes up for anything currently lacking. Their available connections fit with our current stack. What do you dislike? Connections are limited, and not as intuitive as I would like. Often have to contact support to understand, but they are very helpful. Out of the box triggers are not always what I want. Recommendations to others considering the product Check their exiting connections catalog and see if it fits ...