Workato Reviews in July 2026: User Ratings, Pros & Cons

"Great product with great customer service!"

What do you like best about Workato? The product is very intuitive and easy to use, could be integrated with many softwares and apps. Workato agents are always available to assist with any questions or advice that I need. What do you dislike about Workato? A better knowledge base for writing formulas. Many times I have to look up online in different websites to search for the right syntax. What problems is Workato solving and how is that benefiting you? Integrating different apps in our ...

"Powerful Platform"

What do you like best about Workato? The types of functionality and how easy it is to use What do you dislike about Workato? More connections and triggers would be nice What problems is Workato solving and how is that benefiting you? Integration and automation to avoid human error and faltten information

"Friendly UI, many action option to many partners"

What do you like best about Workato? Friendly UI, many action options to many partners What do you dislike about Workato? For some apps, not all objects/triggers are best matching /missing with our needs. What problems is Workato solving and how is that benefiting you? Integration...

"Awesome support and ease of use"

What do you like best about Workato? I collaborate with the EMEA team and they have been super helpful. The live chat never disappointed me, the guys really know their stuff and help you very good. The customer success team focuses really well on getting value for your initial use cases and continues to monitor. The application itself is so easy to use that compared to other vendors we needed 4 times LESS time to configure exactly the same. What do you dislike about Workato? The ...

"An invaluable tool for modern business automation"

What do you like best about Workato? Workato's interface is intuitive and beautiful. Connecting SaaS applications and information between them is surprisingly easy. What do you dislike about Workato? Being able to run Ruby code is nice; however, the limitations imposed make it less useful. What problems is Workato solving and how is that benefiting you? Connecting SaaS applications and automating business processes, like HR on and offboarding.

"Extremely powerful and easy to use integration and automation platform"

What do you like best about Workato? Very straightforward UI that allows even business users to be able to read through recipes. We've been able to integrate between all our systems, and if not, it's always been a limitation on our source systems side. This platform has allowed our company to be more agile and iterate faster as many teams have widely adopted the tool to support various use cases. Workato has fundamentally shifted our company's automation initiatives as it no longer requires ...

"Automation & Integrations makes life easier with Workato"

What do you like best about Workato? The look and feel and usage of the platform. Easy to connect to other applications without skipping the setting up of connections. Easier to use then other IPAAS or middleware platforms. Simple way of using chat for support What do you dislike about Workato? Documentation for specific coding issues or applications is missing or could be improved. What problems is Workato solving and how is that benefiting you? Making more usage of API's for lot's of ...

"Reliable integration and automation platform"

What do you like best about Workato? Quick ramp up time no learning curve for teams Vast connector ecosystem Logging and security features library of reusable integrations platform uptime Support What do you dislike about Workato? I have been using workato for the last 3 years, I think having more resources allocated to supporting strategic accounts might go a long way. Recommendations to others considering Workato: Workato allowed companies to automate process very quickly and easily What ...

"Workato is easy to use and helped us deliver quality integrations and automations in short time."

What do you like best about Workato? Easy to learn, great support, active community. What do you dislike about Workato? Build for SaaS world, lack some features for ETL Implementations. Recommendations to others considering Workato: Workato's connector SDK is a game-changer. What problems is Workato solving and how is that benefiting you? De-couple our core product from our back-office services.

"Fast and reliable integrations with Workato"

What do you like best about Workato? Ease of use, API-Management, ELT/ETL capabilities, browser-based, fast learning curve. JSON logs are documenting every step so you can trackback every activity, including its content. Comfortable Monitoring, secure on-premise connectivity What do you dislike about Workato? Documentation needs improvement. In the eventual case, you need to code complex things, there are limitations Recommendations to others considering Workato: Define a potential use ...