Webtrends Optimize Reviews in May 2025: User Ratings, Pros & Cons

Excellent AB testing tool that will

What do you like best? I have used many AB testing tools in my career but Webtrends seems to have invested majorly into there technology recently, which can not only be seen in there clean, user-friendly UI but most importantly in the analysis and data retrieval that can be achieved through the tool and one of the major reason we are using Webtrends. Furthermore, a dedicated managed services team who are able to work towards tight deadlines on multiple AB tests creates good momentum. ...

Excellent product and service!!

What do you like best? The customer support our teams receive!! The product too is very rich in features and very intuitive for the teams using it. What do you dislike? There is nothing that I can think of that we dislike! What problems are you solving with the product? What benefits have you realized? Helping deliver incremental results for our clients.

Great tool and a proactive agency

What do you like best? The flexibility to be able to run self serve tests and to have the support of an agency to advice and help on test plans. Very good customer service and a willingness to help with whatever they can. Feel like a true partner in that sense. What do you dislike? We are a luxury company so our needs can be complex - as we are primarily using you as a managed tool it's taken a little while to understand the business and its needs. Recommendations to others ...

Seems to be easy enough to build out tests

What do you like best? We are using this on a few client websites, and it seems to be easy enough to get up and running. The Visual Editor works well and lets you do most things from one place. I like the fact that you can have a lot of variations and not have to pay more. The reporting side is great too, very easy to see what is significant and what the uplift is.to get the product up and running on a site takes minutes as well and has NO flicker! What do you dislike? The fact that ...

Fantastic managed service

What do you like best? Very engaged and knowledgable team. We are very impressed by the extra miles they are taking to manage our accounts and improve our website. The testing tool allows us to have a healthy balance in in-house development and fully managed service. What do you dislike? It takes quite a time to ensure tracking is correct and integrated with other analytics tools (like GA) What problems are you solving with the product? What benefits have you realized? It is our ...

Fantastic agency to work with

What do you like best? Regular communication and support. Nothing seems too much trouble. Willing to go the extra mile to help us achieve our goals. Only been using them for a few weeks and already seeing a benefit. What do you dislike? I honestly can't think of anything at this stage. What problems are you solving with the product? What benefits have you realized? Webtrends Optimize have built us an automated product sorting algorithm which optimises the best order to display ...

An AB testing tool that performs well, is powerful and yet easy to get to grips with.

What do you like best? The reporting tab which gives a great overview of the tests you’re running and how they are performing. For me, getting to see this information without the need of exporting the results into a spreadsheet is a real time saver. What do you dislike? Nothing that comes to mind but I wouldn’t regard myself as a “power user” and although Webtrends Optimize has a code based interface all my needs are met using the visual editor. What problems are you solving with ...

First-class customer service, first-class product, first-class results

What do you like best? As an early-stage social-impact business, every conversation through my website matters. The Webtrends Optimize platform gives me full piece of mind that I'm maximising every click and visitor to my site - something I now test regularly as new web-trends come online. Their support from the start has been first-class, a service I'd recommend to any business (small or large) to maximise results. What do you dislike? Nothing to dislike. Any questions I had early on ...

Good product and service, has made our life a lot easier

What do you like best? We used Webtrends Optimize for their services team and the tool. We have launched about 40 tests in the past 18 months without problems. We have seen a significant uplift in conversions as well What do you dislike? It is a shame that they only have an office in London but apart from that, all is good What problems are you solving with the product? What benefits have you realized? We needed to try and get more conversions on our product and by running ...

Good insights, easy to use tool

What do you like best? We've built dozens of tests through Webtrends for our agency, and never really struggled. The UI is straightforward enough and the support team is helpful too, but all of the additional bits they offer are what really makes it a compelling proposition for our clients. What do you dislike? Nothing really - more than does the job, and it's pretty cheap for the features it has compared to what we'd have to pay the other tools on the market. What problems are you ...