9.2
Spot Score
Empowering real-time chat for exceptional customer communication.
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Starts from $90/Month when Billed Yearly, also offers free forever plan
Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline interactions. The tool's ability to store conversations is noted as valuable for customer service operations. While some users find the learning curve steep initially, the ...Read more
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 51-60 out of 462
AU
Anonymous User
11/29/21
"Einfach und intuitiv!"
What do you like best about Userlike? Deutsche Server, einfache Handhabung, attraktives Design, sehr intuitiv. What do you dislike about Userlike? Teilweise Probleme beim Setup, da die Vorschau nicht richtig angezeigt wurde. What problems is Userlike solving and how is that benefiting you? Live Support für unsere Kunden, Telefonanrufe vermindern und dadurch schnelleren Support gewährleisten.
AU
Anonymous User
11/29/21
"Einfach und intuitiv!"
What do you like best about Userlike? Deutsche Server, einfache Handhabung, attraktives Design, sehr intuitiv. What do you dislike about Userlike? Teilweise Probleme beim Setup, da die Vorschau nicht richtig angezeigt wurde. What problems is Userlike solving and how is that benefiting you? Live Support für unsere Kunden, Telefonanrufe vermindern und dadurch schnelleren Support gewährleisten.
AU
Anonymous User
11/23/21
"Review"
What do you like best about Userlike? Can connect with customers and ensure they can have any of their questions answered immediately. Ensures that customers go through with purchases and offers reassurance. What do you dislike about Userlike? Would be great to have more features available similar to apps like Tidio. Also cookies have to be accepted by a customer to ensure the app works which doesn't always happen. What problems is Userlike solving and how is that benefiting you? It is ...
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BU
Benjamin U
11/17/21
"Great Chat and useful Backend, modular functions."
What do you like best about Userlike? The multifunction and modular possibilities. What do you dislike about Userlike? The only 1 Month testing, if the Shopproject is not live already, 1 Month is not enough... What problems is Userlike solving and how is that benefiting you? To close the gap to the customer while his online surfing on our shop
SA
Sarah A
11/10/21
"Easy to use and set up"
What do you like best about Userlike? So easy to set up on my Squarespace website and to customise it so it looks like it's part of your website design. What do you dislike about Userlike? I'd love to have a desktop app I can download so that it automatically opens when I start my computer. Unless this already exists and I can't find it. What problems is Userlike solving and how is that benefiting you? This helps my customers send through quick questions and reduces the load on my inbox!
SA
Sarah A
11/10/21
"Easy to use and set up"
What do you like best about Userlike? So easy to set up on my Squarespace website and to customise it so it looks like it's part of your website design. What do you dislike about Userlike? I'd love to have a desktop app I can download so that it automatically opens when I start my computer. Unless this already exists and I can't find it. What problems is Userlike solving and how is that benefiting you? This helps my customers send through quick questions and reduces the load on my inbox!
AU
Anonymous User
11/09/21
"Testing"
What do you like best about Userlike? We're still testing, but what attracted us was the userfriendly system it ought to be What do you dislike about Userlike? Sometimes it's a little bit complicated, but we need to test it out furthermore. What problems is Userlike solving and how is that benefiting you? Offering Chat support for our customers.
AU
Anonymous User
11/09/21
"Testing"
What do you like best about Userlike? We're still testing, but what attracted us was the userfriendly system it ought to be What do you dislike about Userlike? Sometimes it's a little bit complicated, but we need to test it out furthermore. What problems is Userlike solving and how is that benefiting you? Offering Chat support for our customers.
RS
Ryan S
11/04/21
"Amazing Web Chat Capabilities"
What do you like best about Userlike? The default configuration options are the best. What do you dislike about Userlike? Everything is great about the Userlike offering. There's nothing missing. What problems is Userlike solving and how is that benefiting you? We're quickly conversing with customers, government officials, subcontractors and vendors more easily.
RS
Ryan S
11/04/21
"Amazing Web Chat Capabilities"
What do you like best about Userlike? The default configuration options are the best. What do you dislike about Userlike? Everything is great about the Userlike offering. There's nothing missing. What problems is Userlike solving and how is that benefiting you? We're quickly conversing with customers, government officials, subcontractors and vendors more easily.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
