9.2
SpotScore

Userlike Reviews in July 2026: User Ratings, Pros & Cons
Empowering real-time chat for exceptional customer communication.
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Starts from $90 / Month when Billed Yearly, also offers free forever plan
Userlike Reviews & Ratings
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Spotsaas Editor’s POV
Userlike's interface requires minimal setup, but the initial learning curve is real—plan 2–3 weeks for your team to move beyond basic chat routing. The AI features (canned responses, intent detection) work well for high-volume support but don't replace human judgment on complex issues. Verify in your demo that conversation history exports match your compliance ...Read more
Userlike pros and cons
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 411-420 out of 462
FM
Fabio M
09/08/16
"Conektta´s Userlike Experience "
What do you like best about Userlike? Interface, simplicity and whatsapp integration. More than one widget chat is possible to use multibrand. Create tickets easily is awesome integtation. MAcros chat are very simple to use earnig time What do you dislike about Userlike? Whatsapp integration only available in expensive subscription, it would be better just a minimun extra charge to use it. We found some difficulties to acess support in the beginin, but we understood that the main support ...
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EN
Eric N
09/07/16
"A Great Tool that is Versatile"
What do you like best about Userlike? What is most important to my company is the ability to create a ticket in our helpdesk from a chat conversation. What do you dislike about Userlike? There is not much not to like about this software. It is perfect for any business. Recommendations to others considering Userlike: It works well. I recommend using it. It's fast and simple. What problems is Userlike solving and how is that benefiting you? Client support data in a single location was our ...
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AU
Anonymous User
09/07/16
"Easy to use, scalable for all purposes, just great!"
What do you like best about Userlike? Self-explaining set-up, easy to use, fast integration What do you dislike about Userlike? So far nothing. The Price is little high since we are not "selling" items. For us the tool is first respond Approach. Recommendations to others considering Userlike: Buy it! What problems is Userlike solving and how is that benefiting you? We needed a lot of time to answering "easy" questions by E-Mail. With this tool we can handle easy and fast first questions ...
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EN
Eric N
09/07/16
"A Great Tool that is Versatile"
What do you like best about Userlike? What is most important to my company is the ability to create a ticket in our helpdesk from a chat conversation. What do you dislike about Userlike? There is not much not to like about this software. It is perfect for any business. Recommendations to others considering Userlike: It works well. I recommend using it. It's fast and simple. What problems is Userlike solving and how is that benefiting you? Client support data in a single location was our ...
Read more
AU
Anonymous User
09/07/16
"Overall satisfied. "
What do you like best about Userlike? The push notification system Userlike has implemented seems to work great for us. We are so busy, it really helps to get desktop notifications for every chat. What do you dislike about Userlike? I dislike how the chatroom pops up automatically. There may be a way to fix this, but I have not looked into it yet. What problems is Userlike solving and how is that benefiting you? We have helped many customers in the buying process. I would say Userlike has ...
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AU
Anonymous User
09/07/16
"Easy to use, scalable for all purposes, just great!"
What do you like best about Userlike? Self-explaining set-up, easy to use, fast integration What do you dislike about Userlike? So far nothing. The Price is little high since we are not "selling" items. For us the tool is first respond Approach. Recommendations to others considering Userlike: Buy it! What problems is Userlike solving and how is that benefiting you? We needed a lot of time to answering "easy" questions by E-Mail. With this tool we can handle easy and fast first questions ...
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FH
Falk H
09/06/16
"Really helfpful tool"
What do you like best about Userlike? Userlike was really helpful in boosting conversion rates at our websites and brought us closer to our customers. But letzs reallly be honest. i am just writing this review to get an extra month of trial of this cool new and exciting product. What do you dislike about Userlike? That it costs a lot, if you think in terms of user contacts per dollari think after the trial month we will look out for an cost-free alternative, What problems is Userlike ...
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AU
Anonymous User
09/06/16
"Awesome product"
What do you like best about Userlike? The ease of use of the admin interface and customization as well as the fast of setup are among the best features I have found in the app. What do you dislike about Userlike? For the time being I am fully satisfied with the product. What problems is Userlike solving and how is that benefiting you? We are using Userlike to get feedback and give support from our customers.
AU
Anonymous User
09/06/16
"Awesome product"
What do you like best about Userlike? The ease of use of the admin interface and customization as well as the fast of setup are among the best features I have found in the app. What do you dislike about Userlike? For the time being I am fully satisfied with the product. What problems is Userlike solving and how is that benefiting you? We are using Userlike to get feedback and give support from our customers.
AU
Anonymous User
09/06/16
"Userlike: A cool live chat tool!"
What do you like best about Userlike? User friendly UI and smooth functionalities. What do you dislike about Userlike? We have been using this tool for days. So far no issues were discovered. Recommendations to others considering Userlike: Recently I stumbled upon an awesome Online Chat tool for my startup HandyMama. They are offering 12 months of FREE Trial for the startups. I just claimed it. I think this tool would also be helpful for your startups as well. What problems is Userlike ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].