Userlike Reviews in July 2026: User Ratings, Pros & Cons

"Very customer friendly chat-tool"

What do you like best about Userlike? Userlike is very easy to use. We quickly learnt how to use, implement and maintain the software. All we needed to do is to read the best practices. The features are explained very well. We managed the setup completely independently and started our first chats on our website very soon. The chats work smoothly in practice. We have had very good experiences with it. What do you dislike about Userlike? Userlike is very clearly arranged. We have only one ...

"Fast setup"

What do you like best about Userlike? The setup is super quick and easy. The configuration of the widgets is a breeze. What do you dislike about Userlike? The price, I highly appreciate the free plan but the jump to the paid plan is quite high. What problems is Userlike solving and how is that benefiting you? We try to use it to help customers use our own configuration wizards.

"Pretty Decent "

What do you like best about Userlike? Customization of the program. Being able to sign in and out. Updating own profile picture. Being able to choose questions at the beginning of each session in order to direct customer to the correct area. Obtaining an alert if a chat was missed. What do you dislike about Userlike? Could be a little more user friendly. If signed in via a browser on a mobile device, site disconnects if chat session is working in the background. What problems is Userlike ...

"Very easy to set up"

What do you like best about Userlike? The ease of how to set up userlike and hopefully my customers will like the instant chat What do you dislike about Userlike? no dislikes but I wish I could connect it to my phone so whilst I am out I could still chat What problems is Userlike solving and how is that benefiting you? the problem I solved was instant chat so my customers benefit by chatting to a person

"Very easy to use and made for the scale"

What do you like best about Userlike? Userlike is very easy to use. I was confused between using many other and userlike. But userlike is the one i choose as it fulfilled all my requirements including unlimited chat history, integration with the CRM. Chat agents feel more comfortable with it. You can go for it. What do you dislike about Userlike? Nothing as such, but they should bring the Android and IOS app APK for the mobile app integration. Also their chat box is little bulky - too big ...

"Schnelle Implementierung, einfach zu bedienen und super Service"

What do you like best about Userlike? Wir wurden super gut beraten bei all unseren Fragen. Die Einbindung in unsere Webseite ging rasend schnell und innerhalb von kürzester Zeit waren wir online. Ein bischen haben wir mit den Einstellungen rumgespielt, das User-Feedback eingebaut und sind nun seit 14 Tagen erfolgreich online und sehr sehr zufrieden. What do you dislike about Userlike? Das Chat-Fenster ist recht groß, ansonsten alles super. What problems is Userlike solving and how is that ...

"Userlike Chat "

What do you like best about Userlike? Chat Funktion mit de online Funktion super gemacht What do you dislike about Userlike? das preis Modell ist für unsere kleine Firma nicht so gut Message kostet extra Geld What problems is Userlike solving and how is that benefiting you? Online Handel

"Good Service"

What do you like best about Userlike? The software is faster and very simple. What do you dislike about Userlike? The statistics are light and the software is not connected to AT Internet What problems is Userlike solving and how is that benefiting you? direct chat with my customer

"Powerful chat widget that allows multiple platform integrations"

What do you like best about Userlike? The fact I can integrate this with Hubspot and Mailchimp without developer support What do you dislike about Userlike? That my contact fields to not correspond to Hubspot directly What problems is Userlike solving and how is that benefiting you? Integrating a chat client with a CRM and mailchimp

"Its an awesome tool, very friendly and elegant "

What do you like best about Userlike? The overall look and feel of the product. FREE plan. What do you dislike about Userlike? I think you should have a MOBILE App for the Admin. Recommendations to others considering Userlike: Would like to have Mobile App integrations to receive chats What problems is Userlike solving and how is that benefiting you? We just started using it and it seems very helpful. We are using it in our product so if someone has any questions, we are always available to ...