9.2
SpotScore
Userlike Reviews in July 2026: User Ratings, Pros & Cons
Empowering real-time chat for exceptional customer communication.
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Starts from $90 / Month when Billed Yearly, also offers free forever plan
Userlike Reviews & Ratings
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Spotsaas Editor’s POV
Userlike's interface requires minimal setup, but the initial learning curve is real—plan 2–3 weeks for your team to move beyond basic chat routing. The AI features (canned responses, intent detection) work well for high-volume support but don't replace human judgment on complex issues. Verify in your demo that conversation history exports match your compliance ...Read more
Userlike pros and cons
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 351-360 out of 462
AU
Anonymous User
02/14/17
"Userlike"
What do you like best about Userlike? Die einfache Bedienung und die vorgefertigten Tools, um schnell zu beginnen What do you dislike about Userlike? Die relativ hohe Monatsgebühr für den Standard account What problems is Userlike solving and how is that benefiting you? Wir können den Endkunden direkt beim Besuch der Website Hilfe bieten und sofort anfällige Fragen direkt beantworten.
KW
Krystyna W
02/09/17
"Amazing"
What do you like best about Userlike? I love the simplicity and very nice interface. What do you dislike about Userlike? Short trial period. I think that is all. What problems is Userlike solving and how is that benefiting you? Quick communication with client.
AU
Anonymous User
02/07/17
"prueba de 5 días de user like"
What do you like best about Userlike? El diseño moderno y la UX en general. La posibilidad de personalizar los mensajes. La integración en mi Wordpress ha sido sencilla. Muchas opciones de configuración (aun no he explorado todas las opciones), la posibilidad de lanzar chats en determinados eventos. What do you dislike about Userlike? Que no halla una app mobile con la cual responder los chats en cualquier lugar. Es una limitación tener que estar frente al labtop con el navegador abierto. ...
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AU
Anonymous User
02/06/17
"liked it a lot"
What do you like best about Userlike? damn easy to use. uı is super friendly damn easy to use. uı is super friendly damn easy to use. uı is super friendly What do you dislike about Userlike? the price / ı will need only 1 operator but there is no such a plan the price / ı will need only 1 operator but there is no such a plan the price / ı will need only 1 operator but there is no such a plan What problems is Userlike solving and how is that benefiting you? ı would interact with my customer ...
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MB
Mathieu B
02/06/17
"Complete and user-friendly professional chat"
What do you like best about Userlike? Userlike is a simple but complete professional chat which I use on my merchant website. Easy to install, easy to setup and user-friendly. What do you dislike about Userlike? Unfortunately there is no possibility to intercept a chat session to make it your own (with user-rights management). Recommendations to others considering Userlike: Just try it ! With a try period you could make up your own opinion on Userlike. And I guess it will be positive. What ...
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MZ
Mandy Z
02/02/17
"Very helpful tool to communicate with customers faster."
What do you like best about Userlike? The fact that you can communicate to customers straight away is amazing. What do you dislike about Userlike? Would be awesome if the program ran in the background with out me having to open a web page. Having more than one page open at a time can frustrate one. What problems is Userlike solving and how is that benefiting you? I am in the leisure industry. getting back to customers and creating leads are essential!
AU
Anonymous User
02/02/17
"Bewertung Userlike/gastro4you.de"
What do you like best about Userlike? Die einfache Handhabung Das Chat Panel............................................................................................. What do you dislike about Userlike? Das in der Gratisversion die Offline-Nachrichten nicht weitergeleitet werden. Das automatische Ausloggen, nach einer gewissen Zeit What problems is Userlike solving and how is that benefiting you? Wir probieren durch den Chat Kunden besser den Kontakt zu halten, schneller Weiterhelfen zu ...
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AU
Anonymous User
01/27/17
"Powerful Chat App with Smooth UI"
What do you like best about Userlike? Userlike has an Intuitive UI and attractive dashboards which gives a clear status update for the management. Integration with other Help Desk solutions is the best part of it. The widgets are more user friendly and admins have a good control over it. What do you dislike about Userlike? A chat panel could be one of the sub tabs, and not a whole new page. I find it difficult to move back and forth to take chats, and check dashboads etc. What problems is ...
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CB
Christian B
01/26/17
"Aufgeräumtes Chat-Tool zum direkten Kundenkontakt"
What do you like best about Userlike? Die Anwendung macht einen sehr aufgräumten Eindruch und ist weitestgehend selbsterklärend. Bereits in der kostenlosen Basisversion mit einem Akteur und eingeschränkten Gestaltungsmöglichkeiten ist System bereits für viele Bedürfnisse nutzbar. Sehr einfache Integration. What do you dislike about Userlike? Wir haben die Integration erst vor kurzem durchgeführt und bisher nichts negativ aufgefallen ist. Technisch läuft das System bisher reibungslos mit auf ...
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RL
Revilinio L
01/26/17
"Perfect"
What do you like best about Userlike? Custom chat and easy to use works out of the box dddd What do you dislike about Userlike? its workin out of the box no complaints here Recommendations to others considering Userlike: works out of the box What problems is Userlike solving and how is that benefiting you? support
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].