Userlike Reviews in July 2026: User Ratings, Pros & Cons

"User experience as an administrator using the Userlike messaging system."

What do you like best about Userlike? The actual look and feel and customisation you could make out of the box is really good. The options for how it looks on the page are fairly modern. It feels like one of the better messaging chat services from what I have seen thus far. It would quite to get up and running. What do you dislike about Userlike? Customisation (Look and feel) took a little bit of time to work out, although the documentation is largely quite sound. Perhaps there could be ...

"Quantec and UserLike Live Chat"

What do you like best about Userlike? Smooth, fully customisable and sleek interface, great customer service What do you dislike about Userlike? Only way to have social links added is via paid account... I'm scraping the barrel here though. What problems is Userlike solving and how is that benefiting you? Other ways to chat post digital marketing campaigns. People are beginning to look for a live chat symbol rather than a telephone number.

"Very easy integration, fast support"

What do you like best about Userlike? The integration with wordpress is amazingly easy and fast. Signup in setup is done in a couple of minutes. Also the support is really fast and helpful What do you dislike about Userlike? Because the admin panel hast really a ton of options, it could be a bit more intuitive Recommendations to others considering Userlike: Take the trial - it's really easy to integrate. What problems is Userlike solving and how is that benefiting you? We are using Userlike ...

"Great product"

What do you like best about Userlike? I like that fact that Userlike is easy to install, it works well and website users like to use the product. What do you dislike about Userlike? I don't like that the fact that one can't connect userlike to phone. One has to register onself before one appears online. Sometimes one forgets to do that. What problems is Userlike solving and how is that benefiting you? People come onto to site, they don't want to contact us because they have questions. The ...

"Increased lead conversion"

What do you like best about Userlike? Although our website has a "contact us" area, it didn`t receive much attention from our visitors. Immediately after installing Userlink widget, questions and leads started to come in! After testing for a few days, it proved essential for converting more visitors into customers. Definitetly recommend it. Also, our visitors are much more confortable starting a chat than sending an e-mail or making a call. That is definetly a trend, started by Whatsapp and ...

"Easy and good looking interface"

What do you like best about Userlike? Compared to other tools it is very easy and highly customizable. What do you dislike about Userlike? Offline chats are a bit disappointing for the user. Maybe an always on fake system might be good ( based on bots ) What problems is Userlike solving and how is that benefiting you? Customer relations. Instant replies are very helpful.

"Très bonne expérience"

What do you like best about Userlike? Beaucoup de possibilités via le paramétrage proposé Prise en main et mise en oeuvre facile What do you dislike about Userlike? pas de version française du back office userlike What problems is Userlike solving and how is that benefiting you? les plus : échange rapide avec les visiteurs/clients

"Good Product So Far"

What do you like best about Userlike? Ease of Use. Allows us to see understand what the customer is looking at on the website. What do you dislike about Userlike? Nothing So Far. 40 characters minimum? Well, the pricing for a small business may be too much for some of my clients... What problems is Userlike solving and how is that benefiting you? Better communication with customers. Been seeing an upswing in customer driven emails now that the website has basically a "Contact Us" popup on ...

"Easy to use online chat "

What do you like best about Userlike? I can recommend Userlike 100%. Tested it for 1 month now. It´s absolutly easy to use and to configure. You can start within minutes! What do you dislike about Userlike? At the moment I can´t find anything I dislike. What problems is Userlike solving and how is that benefiting you? People can communicate with our company very easy. It´s in time and one on one.

"Perfekt - leicht zu bedienen - einfach Userlike"

What do you like best about Userlike? Einfach zu installieren , leicht verständlich und sehr gut skalierbar auf die eigenen Bedürfnisse. What do you dislike about Userlike? Wir haben im Moment noch nichts gefunden was wir als negativ ansehen würden What problems is Userlike solving and how is that benefiting you? Wir haben einen sehr speziellen Onlineshop mit spezifischen Fahrzeugteilen , hier erhoffen wir uns eine bessere Kommunikation mit unseren Kunden.