Userlike Reviews in July 2026: User Ratings, Pros & Cons

"Nice experience wich needs time"

What do you like best about Userlike? Easy way to discuss with people and to give the information What do you dislike about Userlike? Miss a contact because of no answering (lake of time or forget to disconet) Recommendations to others considering Userlike: You need time to answer questions so think about it before to use it ! What problems is Userlike solving and how is that benefiting you? Userlike is a good way to filter and give the information to the good person.

"Funktionales Service-Tool"

What do you like best about Userlike? man hat einen guten Überblick, auf welcher Seite die Anfragenden gerade sind und wo es wohl klemmt oder mit welchen Erwartungen sie sich melden. Das gesamte Look-and-feel ist sehr angenehm. What do you dislike about Userlike? Der Chat-Button hat bei uns oft ein wichtiges Feld bzw. einen wichtigen eigenen Button überdeckt. Die Seite des Buttons zu wechseln ist nicht sinnig, da er rechts gelernt ist. Leider kann man nicht die Höhe des Buttons anpassen - ...

"Great"

What do you like best about Userlike? The simple user feedback and that you can use fb messenger and WhatsApp messenger to reply to it What do you dislike about Userlike? high monthly prices for al the features, and the installation is not that easy for someone who don't know how to install codes on their website Recommendations to others considering Userlike: YES! What problems is Userlike solving and how is that benefiting you? better customer service

"Great Live Chat "

What do you like best about Userlike? Easy Typo3 Integration, Nice UI, Great Functionalities, Customizable What do you dislike about Userlike? Nothing yet to complain about, seems to meet al requirementsl What problems is Userlike solving and how is that benefiting you? Still evaluating

"Nice live chat tool"

What do you like best about Userlike? Nice design. Easy integration in our website. Cool funktionality. Created first leads while testing. Clear and easy to use operating panel. What do you dislike about Userlike? Currently, I can not say anything negative. What problems is Userlike solving and how is that benefiting you? We generate leads more faster and directly. We get quick respons from our website.

"Good Service "

What do you like best about Userlike? The best is that you can set up the messages in Greek and not only in english. That you can disable it and enable it when ever you want. Its simple to put in your internetpage. What do you dislike about Userlike? Until yet nothig really! The only thing is that i wish there was an android app so that you could use it through there too! What problems is Userlike solving and how is that benefiting you? Until yet nothing really..Were trying to provide as ...

"Great value and reporting"

What do you like best about Userlike? The reporting on each agent to drive accountability. What do you dislike about Userlike? Zendesk integration did not work first time. What problems is Userlike solving and how is that benefiting you? Having both facebook messenger and website chat at the same time.

"Good app for chatting"

What do you like best about Userlike? Easy to install in Shopware. The dashboard is user friendly and easy to set up a chatbox. What do you dislike about Userlike? Chats in the chat panel close automatically after the customer quits. I would like to close them myself. Recommendations to others considering Userlike: Get a paid version, because the free version is quite limited What problems is Userlike solving and how is that benefiting you? With Userlike it's eassier to contact with our ...

"Excellent"

What do you like best about Userlike? Userlike is one of the easiest chats to set up and use. I love it! What do you dislike about Userlike? When I first signed up, they had a free account. about 3 days after I signed up, they changed their service so the free account was only a 14 day free trial. Really bummed about that. Recommendations to others considering Userlike: Keep the free version. I cannot afford to pay $30 a month and there is only one person using this. What problems is ...

"A great way to live interface with potential customers!"

What do you like best about Userlike? Ease of use, lots of features, designer friendly What do you dislike about Userlike? Dashboard interface could be a little more user friendly... What problems is Userlike solving and how is that benefiting you? Trying to capture pre-sales questions a little more easily and quickly... This has also been a great experiment to see what types of interactions we receive when the chat module is enabled.