Userlike Reviews in July 2026: User Ratings, Pros & Cons

"Fantastic customer live chat solution!"

What do you like best about Userlike? We are a UK based startup that offers cloud-based conveyancing software. After a long period of research into live chat widgets that could be incorporated into our website and software, Userlike provided the greatest range of features at the most affordable price. Particular strengths of Userlike include its minimal and modern design that can be customised, as well as its user-friendly interface. As a startup, an extended trial period was offered. The ...

"A nice and simply solution"

What do you like best about Userlike? The quick and simply installation. The integration was intuitive. What do you dislike about Userlike? Not available in all languages. But works well Recommendations to others considering Userlike: Don't hesitate to invite some contributors it's simply and very effective ! What problems is Userlike solving and how is that benefiting you? We don't use it already but it help us to orient our customers.

"Schnelle und einfache Integration mit großer Wirkung für den Kunden"

What do you like best about Userlike? Userlike lässt sich sehr einfach an das "Look and Feel" der Seite anpassen und wirkt optisch nicht wie eine externe Lösung. Das Widget lässt in wenigen Minuten via Javascript in die Anwendung implementieren. What do you dislike about Userlike? Ich würde mir eine einfache und native Anwendung wünschen, die einen 24 Kundensupport einfach ermöglicht. Aktuell ist eine mobiler Support zwar möglich, allerdings nur als Browseranwendung. What problems is ...

"Great"

What do you like best about Userlike? Live chat modern and dahsboard also, clear and rich. Work perfectly. What do you dislike about Userlike? For the moment nothing. Just want see little new feature on this live chat maybe it will be added on the future :) as the possibility for us or the client to upload a file/attachement on the chat directly and not a link or screenshot. What problems is Userlike solving and how is that benefiting you? For the moment I'm on trial since today so zéro.

"Goed en betaalbaar systeem"

What do you like best about Userlike? De gemakkelijkheid en efficiëntie van het systeem op zich is zeer positief. What do you dislike about Userlike? De wat slechte vertalingen, het gebrekkige Nederlands in het bijzonder. What problems is Userlike solving and how is that benefiting you? De communicatie met een lead is vlotter en de kans op slagen is veel groter geworden.

"Not bad"

What do you like best about Userlike? Its live! doing live chat things in realtime. most useful speaking to users What do you dislike about Userlike? The free trial why not offer the full package Recommendations to others considering Userlike: Use it to see what its like as its quite good. It will put you in contact with your customers on a realtime basis which is important when driving sales with customers with a propensity to buy. What problems is Userlike solving and how is that ...

"UserLike"

What do you like best about Userlike? very friendly customer service, good possibilities for customization What do you dislike about Userlike? I cannot think of anything I dislike until now What problems is Userlike solving and how is that benefiting you? Increasing the number of applications

"Good first impression, still testing."

What do you like best about Userlike? Look and feel, usability; Still in the phase of testing the tool. What do you dislike about Userlike? Nothing yet, but as I wrote before, we are still testing the chat function. What problems is Userlike solving and how is that benefiting you? Making our Customer Support more effective.

"Extremely easy to set up chat function"

What do you like best about Userlike? Very quick setup, easy user management, intuitive system What do you dislike about Userlike? Honestly cant think of anything right now :) What problems is Userlike solving and how is that benefiting you? It helps providing interactive service (and therefore an opportunity to 'catch' users on the site) for small organisations withouth much infrastructure.

"Awesome product"

What do you like best about Userlike? Userlike is an awesome product. By integrating userlike, we can see user engagements going to a high level. Our users are reaching out to us, thus increasing our sales. What do you dislike about Userlike? Nothing. We are in love with this. Can't suggest anything to improve on it. What problems is Userlike solving and how is that benefiting you? We help students in study abroad. We help them choose the right university basis their profile and apply to ...