Userlike Reviews in July 2026: User Ratings, Pros & Cons

"It is user-friendly"

What do you like best about Userlike? Userlike provides key features to improve our customer service, such as chat bot, offline chat and chat monitoring. Its interface is user-friendly, it is easy to operate and customize. Provides easy integration with other apps and good customer support. What do you dislike about Userlike? I have no complaints about this app, it fits the needs of our company. Recommendations to others considering Userlike: I recommend Userlike because it is a simple and ...

"It is customer-friendly"

What do you like best about Userlike? It is a live chat with advanced features, easy to customize and easy to manage. Its interface is customer-friendly and its design is well optimized to provide the best customer service. It is easily integrated with other business applications and does not hinder the workflow. What do you dislike about Userlike? I have no complaints about this software. Although some functions could be improved. Recommendations to others considering Userlike: I recommend ...

"It is customer-friendly"

What do you like best about Userlike? It is a live chat with advanced features, easy to customize and easy to manage. Its interface is customer-friendly and its design is well optimized to provide the best customer service. It is easily integrated with other business applications and does not hinder the workflow. What do you dislike about Userlike? I have no complaints about this software. Although some functions could be improved. Recommendations to others considering Userlike: I recommend ...

"Innovative software"

What do you like best about Userlike? I recommend it, it is a simple and useful software. Its graphical interface is practical and intuitive. What do you dislike about Userlike? Sometimes fails the connection to the server. No significant flaws in software functionality. Recommendations to others considering Userlike: I recommend it, it's an efficient software. What problems is Userlike solving and how is that benefiting you? It is easy to configure. The communication with the client is ...

"Powerful analytical insight to businesses."

What do you like best about Userlike? I specifically am impressed with the level of analytical insight which Userlike provides us pertaining the performance of our help desk support team ,and also important web traffic data like the location of web visitors to our website , referral link , their browser type ,device type etc These insights are used by the product and sales team to improve our app and website and also improve the workings of the help desk support team. Customer support - ...

"Powerful analytical insight to businesses."

What do you like best about Userlike? I specifically am impressed with the level of analytical insight which Userlike provides us pertaining the performance of our help desk support team ,and also important web traffic data like the location of web visitors to our website , referral link , their browser type ,device type etc These insights are used by the product and sales team to improve our app and website and also improve the workings of the help desk support team. Customer support - ...

Works wonderfully, responsive, and simply attractive.

PROS: The greatest thing with is its control panel. It's easy to utilize. I'm selling my very own on product a lot. I feel this is an amazing piece of software. CONS: Just about everything this software is offering is awesome. The best thing with Userlike is its "catchie" functionality. Whenever the visitor from the site is looking around, they'll see the chat option visible. I like how Userlike designs things.

Our customer department was enhanced and this is highly recommended for small businesses.

PROS: The program is easy to use. The UI makes it simple to navigate. Setting it up and maintaining it is a breeze. It makes room for easy accessibility regardless where our staff is working. CONS: One downside is having the need to log in just to delete the chat session history. It's easy to do. But it can be an inconvenience. Even more so when you're on a budget where you need to make sure resolved chat sessions are cancelled.

Live chat software that’s attractive, intuitive, and with quick integration.

PROS: What I love about it is how simple it is to handle. It's highly intuitive. It required mere minutes in matching settings to my corporate profile. I like customizing text templates for the widgets through my own words. CONS: In general, I'm content using Userlike. As a startup in the insurance business, we're expecting lots of challenges to come our way. Thanks to Userlike, we were able to cater to a specific problem with ease. It would be nice to have a WhatsApp interaction with ...

"Ein absolutes Muss für Online-Marketing"

What do you like best about Userlike? Besonders den Chatbot finde ich eine tolle Möglichkeit. Wir haben in der Testphase viele Interessierte akquirieren können, weil sie sich aus Interesse mit dem Bot unterhielten. What do you dislike about Userlike? Es sollte unbedingt eine App dazu entwickelt werden!!! What problems is Userlike solving and how is that benefiting you? Wir haben viele Besucher auf unserer Seite, die aber auch wieder ohne Interaktion gehen. Wir möchten gern an dieser Stelle ...