9.2
SpotScore
Userlike Reviews in July 2026: User Ratings, Pros & Cons
Empowering real-time chat for exceptional customer communication.
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Starts from $90 / Month when Billed Yearly, also offers free forever plan
Userlike Reviews & Ratings
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Spotsaas Editor’s POV
Userlike's interface requires minimal setup, but the initial learning curve is real—plan 2–3 weeks for your team to move beyond basic chat routing. The AI features (canned responses, intent detection) work well for high-volume support but don't replace human judgment on complex issues. Verify in your demo that conversation history exports match your compliance ...Read more
Userlike pros and cons
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 221-230 out of 462
DW
Dennis W
07/20/20
"best UC app on market"
What do you like best about Userlike? the seamless whatsapp integration between telegram and facebook What do you dislike about Userlike? the expensive price for little entrepreneurs What problems is Userlike solving and how is that benefiting you? decentral user support via multi channel
AU
Anonymous User
07/20/20
"Einfach zu bedienende und gut aufgebauter Chat"
What do you like best about Userlike? einfache Bedienung, sehr guter Support per Chat What do you dislike about Userlike? alles Top, im Moment nix zu beanstanden. What problems is Userlike solving and how is that benefiting you? Pobleme bei der Einrichtung wurden schnell mit dem Support geklärt
MA
Miguel Angel C
07/16/20
"Buena experencia"
What do you like best about Userlike? la interfaz es muy amigable y permite configurar muchas opciones What do you dislike about Userlike? personalización de icono de chat y por el momento la estamos evaluando What problems is Userlike solving and how is that benefiting you? estamos evaluando el servicio
AU
Anonymous User
06/25/20
"It works very fine"
What do you like best about Userlike? It is easy to use, easy to implement and it works within minutes. What do you dislike about Userlike? That there is no app available from userlike to also chat on mobile devices. You always need to have your browser open. What problems is Userlike solving and how is that benefiting you? To help customers find their products on our website.
AU
Anonymous User
06/24/20
"Hard to use."
What do you like best about Userlike? Easy integration to wordpress, just i need the key What do you dislike about Userlike? I dislike the appearance of the UI of userlike site. Recommendations to others considering Userlike: See several of tutorials What problems is Userlike solving and how is that benefiting you? Just to talk with clients
AU
Anonymous User
06/24/20
"Hard to use."
What do you like best about Userlike? Easy integration to wordpress, just i need the key What do you dislike about Userlike? I dislike the appearance of the UI of userlike site. Recommendations to others considering Userlike: See several of tutorials What problems is Userlike solving and how is that benefiting you? Just to talk with clients
AS
Alessio S
06/20/20
"One of the only chat to have audio messages. Also really good UI"
What do you like best about Userlike? UI design and audio messages. One of the few chats to have that What do you dislike about Userlike? Back-end UI UX is a bit complicated and can be improved. You need to have the browser window open in order to "be online" in the chat There is no app What problems is Userlike solving and how is that benefiting you? Chatting with potential customers
AT
Andreas T
06/15/20
"Cooles Tool"
What do you like best about Userlike? Hätten nicht gedacht, dass sich nach der Aktivierung schon so viele melden What do you dislike about Userlike? Da gibt es eigentlich nichts. Einzig der Preis ist schon ordentlich. Auch, dass andere Kanäle wie Whatsapp, Skype oder Teams Messenger nicht benutzt werden können ist schade What problems is Userlike solving and how is that benefiting you? Wir versuchen mit Userlike mehr Kunden zu generieren und es den Webseiten Besuchern einfacher zu machen ...
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SM
samuel m
06/15/20
"Des fonctionnalités Tchat et Réseaux indéniables Pour B&C"
What do you like best about Userlike? Nous avons découvert Userlike parmi la liste des meilleurs Tchat sur le web pour une intégration professionnelle. Testé sous toutes les coutures, c'est un outil puissant et au tarif correct, par rapport aux concurrents. L'utilisation reste efficace et fonctionnelle, rien de compliqué en soit. L’assistance de Béa et Kristina, en français, pour leurs conseils commerciaux et techniques étaient de mises et compréhensibles, merci à elles. Concernant les ...
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AU
Anonymous User
06/12/20
"Sehr gut zu bedienen, einfach einzurichten - einfach gut"
What do you like best about Userlike? Bedienbarkeit und Nutzung im täglichen Gebrauch What do you dislike about Userlike? Bisher habe ich nichts zu beanstanden234 Recommendations to others considering Userlike: eine Videokonferenz/-gespräch direkt aus Userlike heraus wäre super - kein Mensch chattet gerne What problems is Userlike solving and how is that benefiting you? Wir nutzen es für unsere erste Teilnahme an einer digitalen Messe - wirklich gut
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].