9.2
SpotScore
Userlike Reviews in July 2026: User Ratings, Pros & Cons
Empowering real-time chat for exceptional customer communication.
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Starts from $90 / Month when Billed Yearly, also offers free forever plan
Userlike Reviews & Ratings
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Spotsaas Editor’s POV
Userlike's interface requires minimal setup, but the initial learning curve is real—plan 2–3 weeks for your team to move beyond basic chat routing. The AI features (canned responses, intent detection) work well for high-volume support but don't replace human judgment on complex issues. Verify in your demo that conversation history exports match your compliance ...Read more
Userlike pros and cons
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 211-220 out of 462
RA
Reginald A
07/28/20
"Easy to use"
What do you like best about Userlike? It is very easy to use. Dashboard is easy to navigate. What do you dislike about Userlike? None so far. I have a smooth user experience. Recommendations to others considering Userlike: Best live chat software yet base on experience. It is easy to use and navigate. What problems is Userlike solving and how is that benefiting you? Live chat in our website. I believe that it make inquiries answer faster.
MB
Marjolein B
07/27/20
"Very user-friendly tool for chats on websites"
What do you like best about Userlike? The tool Userlike is very user-friendly. It's easy to understand and you can start working with it on a very quick basis. The tool also provides analytics of the usage of the chat + history of chats. What do you dislike about Userlike? Nothing 'till now. For small companies it can be a bit too much in terms of options, but it's not specifically a bad thing. What problems is Userlike solving and how is that benefiting you? Even when we are working in a ...
Read more
MB
Marjolein B
07/27/20
"Very user-friendly tool for chats on websites"
What do you like best about Userlike? The tool Userlike is very user-friendly. It's easy to understand and you can start working with it on a very quick basis. The tool also provides analytics of the usage of the chat + history of chats. What do you dislike about Userlike? Nothing 'till now. For small companies it can be a bit too much in terms of options, but it's not specifically a bad thing. What problems is Userlike solving and how is that benefiting you? Even when we are working in a ...
Read more
AU
Anonymous User
07/27/20
"Pretty Good"
What do you like best about Userlike? Chat Feature is very good and also have a telegram plugin. What do you dislike about Userlike? I won't say dislike since it does not make sense to add it, is the macros for sending messages What problems is Userlike solving and how is that benefiting you? No problems currently
AU
Anonymous User
07/27/20
"good"
What do you like best about Userlike? interaction with the others customers asking questions What do you dislike about Userlike? design not crazy on the interface - might be good to add more optiosn Recommendations to others considering Userlike: - What problems is Userlike solving and how is that benefiting you? reinsurance about product
AU
Anonymous User
07/23/20
"Very intuitive tool. Easy to handle. Smart Chatbox Design."
What do you like best about Userlike? The Configuration I like best. You can create the chatbox design and functions within minutes. What do you dislike about Userlike? There's nothing to mention. Everything ist well done. What problems is Userlike solving and how is that benefiting you? To get in contact with customers. To solve their problems, answer questions.
DT
Daniel T
07/23/20
"Easy to use, beats similar widgets hands down!"
What do you like best about Userlike? Set it up in less than 15 minutes, very user friendly! What do you dislike about Userlike? Nothing so far, did take some time to commit changes to the chat widget What problems is Userlike solving and how is that benefiting you? Clients are very impressed with quick response
DT
Daniel T
07/23/20
"Easy to use, beats similar widgets hands down!"
What do you like best about Userlike? Set it up in less than 15 minutes, very user friendly! What do you dislike about Userlike? Nothing so far, did take some time to commit changes to the chat widget What problems is Userlike solving and how is that benefiting you? Clients are very impressed with quick response
AU
Anonymous User
07/20/20
"Einfach zu bedienende und gut aufgebauter Chat"
What do you like best about Userlike? einfache Bedienung, sehr guter Support per Chat What do you dislike about Userlike? alles Top, im Moment nix zu beanstanden. What problems is Userlike solving and how is that benefiting you? Pobleme bei der Einrichtung wurden schnell mit dem Support geklärt
DW
Dennis W
07/20/20
"best UC app on market"
What do you like best about Userlike? the seamless whatsapp integration between telegram and facebook What do you dislike about Userlike? the expensive price for little entrepreneurs What problems is Userlike solving and how is that benefiting you? decentral user support via multi channel
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].