Userlike Reviews in June 2025: User Ratings, Pros & Cons

"A tool with great potential, but a bit short of features for a SME"

What do you like best about Userlike? Easy setup and quick integration with my website. What do you dislike about Userlike? Lack of mobile integration, so if you ever leave your desk, you are likely to miss some messages. The pricing model is pretty steep. What problems is Userlike solving and how is that benefiting you? Apart from the limitation mentioned above, I think that the product is great. I have used too short to be able to prove its value.

"A tool with great potential, but a bit short of features for a SME"

What do you like best about Userlike? Easy setup and quick integration with my website. What do you dislike about Userlike? Lack of mobile integration, so if you ever leave your desk, you are likely to miss some messages. The pricing model is pretty steep. What problems is Userlike solving and how is that benefiting you? Apart from the limitation mentioned above, I think that the product is great. I have used too short to be able to prove its value.

"Very useful chat-tool"

What do you like best about Userlike? Various functions, very simple and understandable. It is a very powerful tool at all and its helping us to get more leads through our website. Especially now during the time when shops are closed and the customers have more detailed questions. I like the fact that you are able to see what the user is typing before he finally sends the message. So you can prepare your answer during Live Chat. Therefore you are faster and the customer happier. What do you ...

Live chat software that's attractive, intuitive, and with quick integration.

PROS & CONS What are the best aspects of this product? What I love about it is how simple it is to handle. It's highly intuitive. It required mere minutes in matching settings to my corporate profile. I like customizing text templates for the widgets through my own words. What aspects are problematic or could work better? In general, I'm content using Userlike. As a startup in the insurance business, we're expecting lots of challenges to come our way. Thanks to Userlike, we were able to ...

"Userlike & Wordpress:"

What do you like best about Userlike? Userlike is easy to install and the set-up also works very well. I'm already looking forward to our first leads. What do you dislike about Userlike? Userlike works and everything is fine at the moment What problems is Userlike solving and how is that benefiting you? leads, prospects and support

"UserFriendly"

What do you like best about Userlike? Quick and easy setup. Hosted in Germany (GDPR conformity) What do you dislike about Userlike? Free Plan offers too little functionality, paid plans are rather expensive. Recommendations to others considering Userlike: Very UserFriendly. Both to implement and for day-to-day usage. GDPR conformity is a big plus. What problems is Userlike solving and how is that benefiting you? Connecting to customer's over a new channel

One the best live chat tools around!

PROS: We're a startup based in Europe. We're part of the e-recruitment space. We wanted to opt for a live chat for extended periods. I'm happy to have finally landed on Userlike since it's Germany-based, has everything we want, and works wonderfully. CONS: In all honesty, the settings page appears to be a little quirky in the initial going. It won't show much a previeew of the widget. And whenever changes are saved, it would take a bit of time until they propogate to the CDN. Another thing, ...

"Userlike ist einfach zu bedienen und per Widget zu integrieren. Der Support ist super schnell."

What do you like best about Userlike? Die Userbility und den super schneller Support. What do you dislike about Userlike? Es gibts nicht auszusetzen. Alles top. Bestens. Recommendations to others considering Userlike: Ich kann es nur empfehlen aufgrund der Usability und dem echt super schnellen und guten Support. What problems is Userlike solving and how is that benefiting you? Wir wollen Userlike für unsere Homepage nutzen und per Widget auf unserer digitalen Event integrieren.

"very good and simple"

What do you like best about Userlike? best user expirience and very simple pratice What do you dislike about Userlike? I have recently started using it. For the moment there is nothing I don't like. Recommendations to others considering Userlike: yes! What problems is Userlike solving and how is that benefiting you? I am completely satisfied, there is nothing you can do for me. I am already so happy with your service

"Einfache Benutzerführung, klare Trennung in Konfiguration und Bedienung mehrere Webs (Widgets)"

What do you like best about Userlike? klare Trennung in Konfiguration und Bedienung mehrere Webs (Widgets) What do you dislike about Userlike? Das Lizenzmodell ist leider wenig flexibel für unsere Branche. What problems is Userlike solving and how is that benefiting you? Betreuung mehrerer Webs in unterschiedlichen Sprachen mit gleichen/verschiedenen Agents.