9.2
Spot Score
Empowering real-time chat for exceptional customer communication.
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Starts from $90/Month when Billed Yearly, also offers free forever plan
Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline interactions. The tool's ability to store conversations is noted as valuable for customer service operations. While some users find the learning curve steep initially, the ...Read more
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 141-150 out of 462
AU
Anonymous User
02/17/21
"very simple - very smart"
What do you like best about Userlike? flexible configuration, helpful and competent support What do you dislike about Userlike? make all texts administrable - at the moment there are some that are fixed What problems is Userlike solving and how is that benefiting you? Chat function for training place applicants
JR
Jakob R
02/17/21
"Very easy to use. Works like a charm for me and my colleagues"
What do you like best about Userlike? The Dashboard is easy to use. Looks very modern aswell. What do you dislike about Userlike? Setup can be a bit tricky. Also you shold have the option to book additional "user slots" without actually upgrading.. Recommendations to others considering Userlike: Try it - Theres a free trial -> Once your customers get used to it, you won't want to miss it again! What problems is Userlike solving and how is that benefiting you? We use it as live chat tool at ...
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AU
Anonymous User
02/17/21
"Very good chat service"
What do you like best about Userlike? It's easy to use and the chat can be used in every website page What do you dislike about Userlike? sometimes you lost the email address of the user who contacts you What problems is Userlike solving and how is that benefiting you? point of contact in every website page
AU
Anonymous User
02/17/21
"Tolles Tool mit vielen Optionen"
What do you like best about Userlike? Tolles Tool mit vielen Möglichkeiten (Chat, Chatboot...) What do you dislike about Userlike? Zeitintensives Einrichten des Tools um Starten zu könne. What problems is Userlike solving and how is that benefiting you? Registrierungsmail kam nicht an. Support hat schnell geholfen.
AU
Anonymous User
02/17/21
"Tolles Tool mit vielen Optionen"
What do you like best about Userlike? Tolles Tool mit vielen Möglichkeiten (Chat, Chatboot...) What do you dislike about Userlike? Zeitintensives Einrichten des Tools um Starten zu könne. What problems is Userlike solving and how is that benefiting you? Registrierungsmail kam nicht an. Support hat schnell geholfen.
FG
Felix G
02/16/21
"Quick installation & start"
What do you like best about Userlike? Quick installation and starting the chat What do you dislike about Userlike? until now, it's all good, but perhaps I find s.th. I'll dislike later What problems is Userlike solving and how is that benefiting you? Easy way for costumers to get in contact/ much faster than e-mail e.g.
GC
Giuseppe C
02/15/21
"very good tool"
What do you like best about Userlike? the tool is very easy to install and set up. not complicated.very simple. What do you dislike about Userlike? in my opinion, it has too many setting options. of course, it gives you a lot of freedom, but it can also become quite confusing. What problems is Userlike solving and how is that benefiting you? through userlike, we would like to answer customer inquiries much faster.
AU
Anonymous User
02/09/21
"Einfach zu installieren. Übersichtliche Nutzung. Klasse Tool!"
What do you like best about Userlike? Das das Install Script direkt nach der Anmeldung zugeschickt wird! Das macht sonst kein anderer, den ich getestet habe, What do you dislike about Userlike? Bisher gibt es nichts, das mir nicht gefallen hat. What problems is Userlike solving and how is that benefiting you? Kunden finden leichter was sie suchen. Win Win für alle beteiligten.
AU
Anonymous User
02/08/21
"Good Product"
What do you like best about Userlike? Concentrating all communication channels to one team. Huge saving of effort for the staff. What do you dislike about Userlike? Pricing model could be more flexbile for customers between corporate and team. What problems is Userlike solving and how is that benefiting you? Concentrating all communication channels to one team. Huge saving of effort for the staff.
WD
Werner D
02/05/21
"Übersichtliches tool mit ausreichend Möglichkeiten"
What do you like best about Userlike? Auch Sprachnachrichten möglich für längere Nachrichten What do you dislike about Userlike? Eigentlich ist für unseren Zweck nichts zu beanstanden What problems is Userlike solving and how is that benefiting you? Anwerbung von Auszubildenden
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
