9.2
Spot Score
Empowering real-time chat for exceptional customer communication.
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Starts from $90/Month when Billed Yearly, also offers free forever plan
Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline interactions. The tool's ability to store conversations is noted as valuable for customer service operations. While some users find the learning curve steep initially, the ...Read more
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 131-140 out of 462
SS
SALIM S
03/03/21
"bien fait et très complet"
What do you like best about Userlike? le design qui est vraiment bon sue la partie font bak What do you dislike about Userlike? je ne trouve pas pour l'instant , mais je découvre Recommendations to others considering Userlike: super produits What problems is Userlike solving and how is that benefiting you? la communication avec les personne qui cherche a svoir plus
JB
Jörg B
03/02/21
"Anfänger mit Userlike"
What do you like best about Userlike? gute Kommunikation gute Hilfeleistung einfache Implentierung What do you dislike about Userlike? hohe Kosten keine Android App keine Windows App Recommendations to others considering Userlike: einfach und sicher ! Erfüllt die Datenschutzverordnung in Deutschland What problems is Userlike solving and how is that benefiting you? Ich hoffe, das wir eine rege Kommunikation mit unseren Kunden realisieren können und diese Möglichkeit genutzt wird
AU
Anonymous User
02/25/21
"Userlike is a great tool to chat with your customers."
What do you like best about Userlike? Easy implementation, good tutorials,available in many languages What do you dislike about Userlike? Nothing, everything is great and it works What problems is Userlike solving and how is that benefiting you? Chat with interessted students
HH
Halis H
02/23/21
"Userlike is a very clear and well structured software. I can only recommend it."
What do you like best about Userlike? The clear chat functions and setting functions What do you dislike about Userlike? Since it is very extensive, you have to spend a few minutes learning the ropes. But that went very quickly. What problems is Userlike solving and how is that benefiting you? The fast and direct contact with all customers and new users
AU
Anonymous User
02/17/21
"Unique use for research"
What do you like best about Userlike? We use userlike to conduct interviews for research. It’s easy for my students to set up the widgets and insert them onto a website or even into one of our online surveys. For participants, the process is seamless and they are familiar with other customer service chats so it is easy for them to figure out how to use the widget for an interview. It saves the transcripts making the data cleaning part of our research much easier. What do you dislike about ...
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AU
Anonymous User
02/17/21
"Great Product and great support"
What do you like best about Userlike? The user interface is intuitive and modern. Just what our customers need. It fits nicely into our product. What do you dislike about Userlike? A public register for open/outstanding bugs/improvements would help. What problems is Userlike solving and how is that benefiting you? Provide chat support for our customers.
AU
Anonymous User
02/17/21
"Easiest Implementation Ever"
What do you like best about Userlike? Userlike was super-easy to implement. The customer support is very responsive, and the tool is easy to use. What do you dislike about Userlike? Nothing, nothing, nothing, nothing, nothing What problems is Userlike solving and how is that benefiting you? Instant engagement with potential clients. We have been able to address questions and clarify issues, leading to new business.
JD
Janelle D
02/17/21
"Great Way to Give Your Customers Live Chat"
What do you like best about Userlike? My customers can live chat at any time and I am notified with a chime. Easy to communicate back and forth. What do you dislike about Userlike? I wish I had options to change the notification sound so that I know when a chat comes in (sometimes I think it's another site or app sound). Recommendations to others considering Userlike: If you want a simply, live chat option for your website, this is a great option. Get notified any time someone starts a live ...
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SH
Sven H
02/17/21
"great tool for website support"
What do you like best about Userlike? its user friendly and getting forward every year. using USERLIKE since years and offer a better user experience on the website What do you dislike about Userlike? need an app for mac/desktop, it will be more user friendly on our site What problems is Userlike solving and how is that benefiting you? creating an easy first step to make it easier for first time users to getting support / generating leads
AU
Anonymous User
02/17/21
"Gutes Tool um mit Nutzern Kontakt aufzunehmen"
What do you like best about Userlike? Die Konfigurationsmöglichkeiten für die Anzeige des Chats auf der eigenen Page sind vielseitig. Man kann mehrere Chat-Nutzer aus verschiedenen Bereichen hinzufügen. What do you dislike about Userlike? Ich finde es schade, dass man Userlike nicht Mobil nutzen kann. Ich hätte mir gewünscht über eine App zum Beispiel auch von meinem Smartphone aus Nutzerfragen beantworten zu können. Recommendations to others considering Userlike: Einfach testen und ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
