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9.2

Spot Score

Userlike - Live Chat Software

Userlike Reviews in June 2025: User Ratings, Pros & Cons

Empowering real-time chat for exceptional customer communication.

4.6

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Starts from $90/Month when Billed Yearly, also offers free forever plan

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Userlike Reviews & Ratings

4.6

Excellent

Based on 444 ratings & 462 reviews

Rating Distribution

Excellent

(293)

Very Good

(155)

Good

(12)

Poor

(1)

Terible

(1)

Expert's Review

Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline interactions. The tool's ability to store conversations is noted as valuable for customer service operations. While some users find the learning curve steep initially, the ...Read more

Userlike pros and cons

  • Simple and effective UI with many useful features that are easy to implement.

  • Quick and efficient setup process with a wide range of available features.

  • Easy memory retention of conversations for better customer service.

  • Good management of operators and their roles with clear tutorials.

  • Initial complexity for newcomers in activating and utilizing all features.

  • Some features can be overwhelming due to the richness of options.

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Showing 111-120 out of 462

AU

Anonymous User

04/01/21

5 out of 5

"This is the best chatbot I've ever used!"

What do you like best about Userlike? The simple structure of it, its really easy to use. What do you dislike about Userlike? Nothing came up to my mind yet, so im going to edit this one if i find something that i dislike What problems is Userlike solving and how is that benefiting you? Gaining more traffic on my main webpage

AU

Anonymous User

04/01/21

5 out of 5

"This is the best chatbot I've ever used!"

What do you like best about Userlike? The simple structure of it, its really easy to use. What do you dislike about Userlike? Nothing came up to my mind yet, so im going to edit this one if i find something that i dislike What problems is Userlike solving and how is that benefiting you? Gaining more traffic on my main webpage

TO

Thies O

03/31/21

3.5 out of 5

"Great tool but a little bit complex to setup"

What do you like best about Userlike? The first steps are straightforward to do with the pre-settings What do you dislike about Userlike? When it is time to personalize the app, it gets a little bit complex What problems is Userlike solving and how is that benefiting you? We will engage with visitors of our stand at a market research fair we are a participant of.

TO

Thies O

03/31/21

3.5 out of 5

"Great tool but a little bit complex to setup"

What do you like best about Userlike? The first steps are straightforward to do with the pre-settings What do you dislike about Userlike? When it is time to personalize the app, it gets a little bit complex What problems is Userlike solving and how is that benefiting you? We will engage with visitors of our stand at a market research fair we are a participant of.

SB

Sergej B

03/30/21

5 out of 5

"Great extention for our website! Customer friendly and well featured!"

What do you like best about Userlike? Quickest integration into Wordpress ever What do you dislike about Userlike? Complex settings for Operators and Themes What problems is Userlike solving and how is that benefiting you? Contacting customers on a virtual fair, staying in touch with website visitors

SB

Sergej B

03/30/21

5 out of 5

"Great extention for our website! Customer friendly and well featured!"

What do you like best about Userlike? Quickest integration into Wordpress ever What do you dislike about Userlike? Complex settings for Operators and Themes What problems is Userlike solving and how is that benefiting you? Contacting customers on a virtual fair, staying in touch with website visitors

AU

Anonymous User

03/26/21

4 out of 5

"need quick tutorial, but then great experience"

What do you like best about Userlike? the tutorial function is very useful. great job to use for virtual congresses What do you dislike about Userlike? not self-explaining, but with tutorial easy to understand What problems is Userlike solving and how is that benefiting you? chat-function for virtual congresses

AU

Anonymous User

03/24/21

5 out of 5

"Powerful product and easy to handle"

What do you like best about Userlike? Userlike is a powerful chat tool. Easy handling and with a high level of user acceptance What do you dislike about Userlike? There is nothing what we don´t like. Use the trial version for a first test at your website. What problems is Userlike solving and how is that benefiting you? Direct communication with our potential customers. FAQ chats regarding technical details.

AU

Anonymous User

03/24/21

5 out of 5

"Powerful product and easy to handle"

What do you like best about Userlike? Userlike is a powerful chat tool. Easy handling and with a high level of user acceptance What do you dislike about Userlike? There is nothing what we don´t like. Use the trial version for a first test at your website. What problems is Userlike solving and how is that benefiting you? Direct communication with our potential customers. FAQ chats regarding technical details.

AU

Anonymous User

03/22/21

5 out of 5

"Für digitale Ausbildungsmessen eine sehr gute Option!"

What do you like best about Userlike? Für die digitalen Ausbildungsmessen ist userlike eine sehr gute Option um mit den Bewerbern in Kontakt zu treten. Die Einrichtung und die Bedienung ist wirklich sehr einfach und intuitiv. Der Support ist bei Fragen rund um userlike sehr hilfsbereit und außerdem sehr schnell. What do you dislike about Userlike? Leider kann bei userlike nach der Testphase nur ein Widget weiterverwendet werden. What problems is Userlike solving and how is that benefiting ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].