9.2
Spot Score
Empowering real-time chat for exceptional customer communication.
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Starts from $90/Month when Billed Yearly, also offers free forever plan
Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline interactions. The tool's ability to store conversations is noted as valuable for customer service operations. While some users find the learning curve steep initially, the ...Read more
Simple and effective UI with many useful features that are easy to implement.
Quick and efficient setup process with a wide range of available features.
Easy memory retention of conversations for better customer service.
Good management of operators and their roles with clear tutorials.
Initial complexity for newcomers in activating and utilizing all features.
Some features can be overwhelming due to the richness of options.
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Showing 101-110 out of 462
AU
Anonymous User
04/20/21
"Simple to setup, easy to use"
What do you like best about Userlike? Very clean and structured UI / UX, easy to embed into site, deep configuration possibilities What do you dislike about Userlike? Routing features only available in higher pricing plans What problems is Userlike solving and how is that benefiting you? Offer a direct communication channel for the website users to the sales or support team.
AU
Anonymous User
04/14/21
"Ottimo servizio"
What do you like best about Userlike? Il sistema di backoffice è facile e intuitivo What do you dislike about Userlike? Niente in particolare, il servizio è ottimo. What problems is Userlike solving and how is that benefiting you? Abbiamo avuto domande sul servizio che ci hanno aiutato a migliorare l'UX.
AU
Anonymous User
04/13/21
"Very user friendly product, easy to integrate into website and use the backend. trully recommended."
What do you like best about Userlike? Easy to integrate to site, the backend is very functional. Also the auto message option is a great tool while you are offline. What do you dislike about Userlike? so far there is nothing to dislike, all works properly. What problems is Userlike solving and how is that benefiting you? with Userlike I can contact the visitors immediately and they honour it very much. we got great ratings.
AU
Anonymous User
04/13/21
"Very user friendly product, easy to integrate into website and use the backend. trully recommended."
What do you like best about Userlike? Easy to integrate to site, the backend is very functional. Also the auto message option is a great tool while you are offline. What do you dislike about Userlike? so far there is nothing to dislike, all works properly. What problems is Userlike solving and how is that benefiting you? with Userlike I can contact the visitors immediately and they honour it very much. we got great ratings.
AS
Alexander S
04/13/21
"Easy to Setup & Use"
What do you like best about Userlike? The straightforward tutorials by Userlike. With their help, it is easy to set up the broad palette of its functions for use. The custumizability. You have a lot of tools to individually customize widgets' chat functions for your needs. Create topics for your operators to sort chats into. That way you have a grat overview of The intuitive UI. You find everything where you'd be searching, so you spend less time doing that. What do you dislike about ...
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AG
André G
04/12/21
"Very useful tool for the website."
What do you like best about Userlike? The possibility to speak with our client and give due attention in real time. What do you dislike about Userlike? I have not to say that I don't like it. For now, it is working just fine. Recommendations to others considering Userlike: I believe it is a great tool for those who want personalized customer service. What problems is Userlike solving and how is that benefiting you? We didn't have someone available all the time to answer the inquiries on the ...
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AG
André G
04/12/21
"Very useful tool for the website."
What do you like best about Userlike? The possibility to speak with our client and give due attention in real time. What do you dislike about Userlike? I have not to say that I don't like it. For now, it is working just fine. Recommendations to others considering Userlike: I believe it is a great tool for those who want personalized customer service. What problems is Userlike solving and how is that benefiting you? We didn't have someone available all the time to answer the inquiries on the ...
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RM
Rob M
04/11/21
"So far so good"
What do you like best about Userlike? Easy to set up and use with a clean interface What do you dislike about Userlike? Nothing to not like so far, still going through testing but so far so good What problems is Userlike solving and how is that benefiting you? Answering questions on site
AU
Anonymous User
04/08/21
"Funktional und einfach"
What do you like best about Userlike? Hervorragend ist die einfache Benutzeroberfläche und die individualisierbare Gestaltung What do you dislike about Userlike? Bisher ist mir nichts negatives aufgefallen What problems is Userlike solving and how is that benefiting you? Wir benutzen Userlike um mit Besuchern unserer Streaming - Site während eines Livestreams zu kommunizieren, um technische Probleme direkt lösen zu können.
JD
Jasmin D
04/06/21
"Fazit Testphase: Viele Features & toller Kundensupport"
What do you like best about Userlike? Userlike bietet viele verschiedene Möglichkeiten, um den Chat an die individuellen Anforderungen und Wünsche anzupassen. Des Weiteren ist der Kundensupport von Userlike wirklich toll. Sofort nach der Anmeldung wird proaktive Unterstützung angeboten, die wir auch in Anspruch genommen haben. Die Mitarbeiterin war sehr kompetent und der Termin konnte all unsere offenen Fragen beantworten. What do you dislike about Userlike? Aufgrund der Fülle an Features ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
