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8.2

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Tripleseat - CRM Software

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat offers custom pricing plan

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

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Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 291-300 out of 330

CG

Cheri G

01/19/17

4.5 out of 5

"Gather platform is a great tool"

What do you like best about Tripleseat? Gather has helped streamline our processes when booking events. We had forms scattered all over our Dropbox that we had to individually send to the clients, we were using google calendars to book our events and none of it was efficient. With gather our invoices are all in one place and look more professional What do you dislike about Tripleseat? I wish there was a way to add in some of menus differently and also hold an event for 24 hours like we ...

Read more

AU

Anonymous User

01/19/17

4.5 out of 5

"Gather for Rue Bourbon Balcony"

What do you like best about Tripleseat? The way Gather streamlines all of our content make sales much easier and faster to process, which is an absolute blessing for our business that runs all marketing, sales, social media, and website amongst just two people. It keeps our hands free to tackle other tasks we need to create more brand awareness. What do you dislike about Tripleseat? The app is the toughest thing to deal with. Granted, the app is fairly new, so we understand glitches are ...

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AM

Allison M

01/19/17

4.5 out of 5

"Saves so much time! "

What do you like best about Tripleseat? I love the fact that everything is in one system. I am able to send contracts and invoices all within one system. It is easy for the client to understand and looks extremely professional. What do you dislike about Tripleseat? The biggest issue that I currently have with the system is the fact that I can't create a reoccurring event. I can copy the booking, but I can't make a 3 day event or have the same event booked for every Sunday. Recommendations ...

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JH

Jaser H

01/19/17

4.5 out of 5

"Mostly enjoyable, with a few caveats!"

What do you like best about Tripleseat? The level of organization and ability to input information! What do you dislike about Tripleseat? I dislike how many times e-mail messages sent via Gather bounce back to me Recommendations to others considering Tripleseat: Highly recommended! Although I would utilize an e-mail platform other than Gather, in addition to messages sent within Gather. What problems is Tripleseat solving and how is that benefiting you? I am able to send off invoices and ...

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AU

Anonymous User

01/19/17

4.5 out of 5

"Gather"

What do you like best about Tripleseat? Gather keeps me organized and houses all my event materials in one place. What do you dislike about Tripleseat? A lot of large companies push emails from gather into their spam folders. Recommendations to others considering Tripleseat: Gather has helped minimize the time I have to spend organizating group events. What problems is Tripleseat solving and how is that benefiting you? It keeps our large reservations organized.

AU

Anonymous User

01/19/17

4.5 out of 5

"Efficient and speedy responses for inquiries"

What do you like best about Tripleseat? I like the templates so that I can respond to guests quickly I also like that customers can submit their information (much better than others taking messages via phone at the restaurant). What do you dislike about Tripleseat? I wish I could adjust information via the app so I can update event info from anywhere I also find it a bit confusing when there are multiple people that i need to include on messages. What problems is Tripleseat solving and how ...

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VC

Valerie C

01/19/17

4.5 out of 5

"Great Program!"

What do you like best about Tripleseat? I like the ease in access to all information in Gather. What do you dislike about Tripleseat? I dislike the lack of ability to search phone numbers. What problems is Tripleseat solving and how is that benefiting you? Gather allows my colleagues and I to communicate more efficiently regarding events and meetings.

JL

Jake L

01/19/17

4.5 out of 5

"Pizza Catering Review"

What do you like best about Tripleseat? The BEO layout as well as the easy communication between the client and myself. What do you dislike about Tripleseat? Honestly, everything is very likable about it. I wish there was a way to keep track of donations, as we do many of them. Recommendations to others considering Tripleseat: If you want great integration as well as great customization, I strongly suggest. What problems is Tripleseat solving and how is that benefiting you? It has ...

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AU

Anonymous User

01/19/17

4.5 out of 5

"Very helpful and easy"

What do you like best about Tripleseat? I love the simplicity. As a newcomer to event planning, I was happy the process was super easy to learn, use, and execute. It makes for happy customers and happy employees. I do wish it could be a little more automated, but doing webinars, and talking with customer service people has helped me learn tips and easier ways for me to get the job done. What do you dislike about Tripleseat? It isn't as automated as I would hope for. However, it still makes ...

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AU

Anonymous User

01/19/17

4.5 out of 5

"Organized and easy system to use. I do not input anything but as a chef, all the information I need"

What do you like best about Tripleseat? Format and where the details are located What do you dislike about Tripleseat? Maybe because I don't have the mobile app but you can not sign in on the websigt on your phone What problems is Tripleseat solving and how is that benefiting you? Organizes the information I need to execute events.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].