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Tripleseat - CRM Software

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat offers custom pricing plan

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

Are you using Tripleseat?

Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 301-310 out of 330

AU

Anonymous User

01/19/17

4.5 out of 5

" Incredible event management tool! "

What do you like best about Tripleseat? The ability to mass communicate a large calendar of events with every employee in our organization. I also like that the event attendees/organizer has the opportunity to access information directly through their portal. What do you dislike about Tripleseat? That we cannot get it gathered to talk to our Gmail work calendar to automatically populate. What problems is Tripleseat solving and how is that benefiting you? We can communicate the difference ...

Read more

PD

Paul D

01/19/17

5 out of 5

"Loving Gather!!"

What do you like best about Tripleseat? I was skeptical at first. I thought why would I need yet another place to have to type in all of the information about parties in another place. Once I decided to invest just a little time to learn how to use it, I discovered how easy it made keeping track of all of the different inquiries and events at our restaurant. I've never had a holiday season go so smooth! What do you dislike about Tripleseat? There really isn't much to like once you learn how ...

Read more

AU

Anonymous User

01/19/17

5 out of 5

"Awesome software!"

What do you like best about Tripleseat? The ability to have our calendar, our chefs, our guest information, etc all in one place leaves less room for error and keeps us all on the same page! What do you dislike about Tripleseat? We haven't really found things we dislike yet! What problems is Tripleseat solving and how is that benefiting you? We had so many different platforms that we were using and the information was getting confusing. This has helped us all get on the same page.

BP

Brett P

01/19/17

5 out of 5

"A wonderful way to keep organized"

What do you like best about Tripleseat? I love Gather! What I love best is the ability to add events easily and send the contract directly to my client. It's so simple. Enter my information, review, send to client...bam! I'm done. It's seamless. What do you dislike about Tripleseat? I don't really dislike anything about Gather really. I wish there was a full-service app available, but I know they are working on it. There is so much good about Gather that there really isn't anything bad ...

Read more

AU

Anonymous User

01/19/17

5 out of 5

"The reason we use Gather "

What do you like best about Tripleseat? Gather is user friendly, great for in house communication and collection of information. What do you dislike about Tripleseat? The Gratuity, I wish we could adjust the standard gratuity amounts. Only because we are a fast casual delivery service that sometimes does not warrant at 18%+ gratuity. What problems is Tripleseat solving and how is that benefiting you? More direct communication from order placement to delivery

TD

Tobi Danise E

01/19/17

5 out of 5

"Gather is the bomb!"

What do you like best about Tripleseat? Simplicity and professional look of proposed events when sending to clients. What do you dislike about Tripleseat? Mobile application can sometimes be difficult Recommendations to others considering Tripleseat: Take one month and use it, you'll never go back. What problems is Tripleseat solving and how is that benefiting you? Being able to quickly maneuver around, add new lines, and change numbers or menus easily has been great

AU

Anonymous User

01/19/17

5 out of 5

"Gather has been amazing !!"

What do you like best about Tripleseat? I love how user friendly the software is. It makes training a breeze and also my life a lot easier. its simple and I love that. I love getting messages from the gather team as well it really makes it personal. What do you dislike about Tripleseat? I would like it better, if for the menu document it automatically generates, you could modify straight from gather. Recommendations to others considering Tripleseat: This is a great software and I strongly ...

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ES

Elle S

01/19/17

5 out of 5

"Gather is awesome! "

What do you like best about Tripleseat? The ease of use and great customer service. What do you dislike about Tripleseat? There are a few limiting capabilities that haven't been developed in the software yet. However, the Gather team is great about responding and sending our feedback to the development tea. Recommendations to others considering Tripleseat: It's great and can save you and your business time and energy! What problems is Tripleseat solving and how is that benefiting you? We ...

Read more

CE

Chris E

01/19/17

5 out of 5

"Gather ROCKS!"

What do you like best about Tripleseat? I like that Gather Keeps everything in one place. Easy to follow up with clients! Super user friendly. Allows different levels of access so teams can access but not change information. What do you dislike about Tripleseat? i hit spam alot. I wish when you clicked on a specific sort option for leads that it always came back to that option unless changed. I know there are saved options but they require the same amount of time as just doing the options ...

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LK

Lauren K

01/19/17

5 out of 5

"GATHER is great! "

What do you like best about Tripleseat? I love the communication between the internal team and to the client. It is supper efficient to make BEOs and have a quick turn around time. What do you dislike about Tripleseat? Nothing! It a a great program. I would like to see more integration with POS systems. Recommendations to others considering Tripleseat: It's a great product and they have a great support team! What problems is Tripleseat solving and how is that benefiting you? Time and ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].