8.2
SpotScore

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons
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Tripleseat Reviews & Ratings
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Spotsaas Editor’s POV
Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more
Tripleseat pros and cons
User-friendly interface that simplifies event management tasks, even for non-technical users.
Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.
Speeds up client communication and response times with customizable email templates and centralized messaging.
Email communication issues, with messages sometimes landing in spam or being confusing for clients.
Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
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Showing 281-290 out of 330
AU
Anonymous User
01/19/17
"Gather is helpful to communicate to all staff working the event."
What do you like best about Tripleseat? The accessibly to everyone on the event. What do you dislike about Tripleseat? I don't have anything I don't like about it. What problems is Tripleseat solving and how is that benefiting you? Communication is improving.
AU
Anonymous User
01/19/17
"Makes my event planning easy and follow ups more efficient."
What do you like best about Tripleseat? I like that all the templates are there and it saves me time and helps with organization and planning the events easier for me. I feel by using this then before using this software program.s software it allows me to book private events for our businesses more efficiently which allows me to book more. Also I like that they always update the software with changes that help simplify booking process. Also that people go from our website and can submit ...
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AU
Anonymous User
01/19/17
"Gather"
What do you like best about Tripleseat? Gather keeps me organized and houses all my event materials in one place. What do you dislike about Tripleseat? A lot of large companies push emails from gather into their spam folders. Recommendations to others considering Tripleseat: Gather has helped minimize the time I have to spend organizating group events. What problems is Tripleseat solving and how is that benefiting you? It keeps our large reservations organized.
AM
Allison M
01/19/17
"Saves so much time! "
What do you like best about Tripleseat? I love the fact that everything is in one system. I am able to send contracts and invoices all within one system. It is easy for the client to understand and looks extremely professional. What do you dislike about Tripleseat? The biggest issue that I currently have with the system is the fact that I can't create a reoccurring event. I can copy the booking, but I can't make a 3 day event or have the same event booked for every Sunday. Recommendations ...
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CG
Cheri G
01/19/17
"Gather platform is a great tool"
What do you like best about Tripleseat? Gather has helped streamline our processes when booking events. We had forms scattered all over our Dropbox that we had to individually send to the clients, we were using google calendars to book our events and none of it was efficient. With gather our invoices are all in one place and look more professional What do you dislike about Tripleseat? I wish there was a way to add in some of menus differently and also hold an event for 24 hours like we ...
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JH
Jaser H
01/19/17
"Mostly enjoyable, with a few caveats!"
What do you like best about Tripleseat? The level of organization and ability to input information! What do you dislike about Tripleseat? I dislike how many times e-mail messages sent via Gather bounce back to me Recommendations to others considering Tripleseat: Highly recommended! Although I would utilize an e-mail platform other than Gather, in addition to messages sent within Gather. What problems is Tripleseat solving and how is that benefiting you? I am able to send off invoices and ...
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JL
Jake L
01/19/17
"Pizza Catering Review"
What do you like best about Tripleseat? The BEO layout as well as the easy communication between the client and myself. What do you dislike about Tripleseat? Honestly, everything is very likable about it. I wish there was a way to keep track of donations, as we do many of them. Recommendations to others considering Tripleseat: If you want great integration as well as great customization, I strongly suggest. What problems is Tripleseat solving and how is that benefiting you? It has ...
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KT
Kirsten T
01/19/17
"Love it!"
What do you like best about Tripleseat? Gather has been such an effective tool in our restaurant! I like that all of my other managers can have their own access and it makes communication easy between team members. It takes less time and less steps than any other catering system we have used and it's more effective. What do you dislike about Tripleseat? The only thing that I've had trouble with was the initial information transfer from my old system, but it could have been fault of the ...
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VC
Valerie C
01/19/17
"Great Program!"
What do you like best about Tripleseat? I like the ease in access to all information in Gather. What do you dislike about Tripleseat? I dislike the lack of ability to search phone numbers. What problems is Tripleseat solving and how is that benefiting you? Gather allows my colleagues and I to communicate more efficiently regarding events and meetings.
AU
Anonymous User
01/19/17
"Efficient and speedy responses for inquiries"
What do you like best about Tripleseat? I like the templates so that I can respond to guests quickly I also like that customers can submit their information (much better than others taking messages via phone at the restaurant). What do you dislike about Tripleseat? I wish I could adjust information via the app so I can update event info from anywhere I also find it a bit confusing when there are multiple people that i need to include on messages. What problems is Tripleseat solving and how ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].