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Tripleseat - CRM Software

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat offers custom pricing plan

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

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Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 271-280 out of 330

AU

Anonymous User

01/19/17

5 out of 5

"2nd Story Review"

What do you like best about Tripleseat? Everthing you need is in one place, menus, calendar, photos. It takes minutes to generate an event proposal and the look is perfect. Clients can easily review and approve details. What do you dislike about Tripleseat? It would be helpful if we could cc other email addresses through gather, sometimes I need to from my own email. Recommendations to others considering Tripleseat: Do it! They are only making the product better by listening to user ...

Read more

LC

Lauren C

01/19/17

5 out of 5

"Love Gather--great platform. "

What do you like best about Tripleseat? I love how easy it is to keep all pertinent event info in one single space that a variety of personnel can access. It is easy for customers to use as well--I love that they can preview their proposal and make payments online. I also really like that all communications I have with a contact are shown within their file--that has really cut down on my time spent digging through old emails, and having to rack my brain to remember details we discuss. What ...

Read more

AU

Anonymous User

01/19/17

4.5 out of 5

"Gather for Rue Bourbon Balcony"

What do you like best about Tripleseat? The way Gather streamlines all of our content make sales much easier and faster to process, which is an absolute blessing for our business that runs all marketing, sales, social media, and website amongst just two people. It keeps our hands free to tackle other tasks we need to create more brand awareness. What do you dislike about Tripleseat? The app is the toughest thing to deal with. Granted, the app is fairly new, so we understand glitches are ...

Read more

AR

Alexa R

01/19/17

5 out of 5

"Makes My Life So Much Easier..."

What do you like best about Tripleseat? I like using Gather because it is dedicated to venues more than anything else. The layout takes some getting used to at first, but once you have it figured out, it saves a lot of time on nearly everything. I have to submit event notes, financial breakdowns, contracts and proposals into multiple systems because of how our venue is laid out, and Gather just makes it easier for me to find information. What do you dislike about Tripleseat? I will say, I ...

Read more

DH

David H

01/19/17

5 out of 5

"Beautiful, seamless client and staff facing platform"

What do you like best about Tripleseat? Gather puts the information you and your clients need to approve the proposal in front of you. It is beautiful, works every time, and doesn't require a citrix server or look like a Microsoft Office rip off. Integration with stripe payments mean you get paid every time. The developer is continuing to improve all the time! What do you dislike about Tripleseat? I wish there was more robust data tracking tools or API integration via Zapier. For now we use ...

Read more

MT

Millie T

01/19/17

5 out of 5

"Easy to use"

What do you like best about Tripleseat? What I like the most about gather is how easy it is to keep track of all events and keep track of all the guest information. For example we have a company that have events every month and we can pull up her information just from previous events. What do you dislike about Tripleseat? So far I haven't found anything. Everything have been pretty easy to follow and create events for our guest. One thing I can say I don't like is the way we delete stuff. ...

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JE

Jess E

01/19/17

5 out of 5

"Gather for our in house events and off site catering"

What do you like best about Tripleseat? I reduces the amount of data entry we have to make. What do you dislike about Tripleseat? It's not build for off site events - it's more for in house events so there are certain things that take more time when customized unique events. It still is a time saver over all though. Recommendations to others considering Tripleseat: Ask as many question in the beginning - their team is very knowledgeable and they more you understand your needs, the more the ...

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TC

Tanya C

01/19/17

5 out of 5

"Gather saved my life!"

What do you like best about Tripleseat? The email communication thread that stores all the information from the clients initial inquiry, to the thank you email. You can simply look at all emails in one place so you can pick up immediately as that phone rings and refresh your memory of what you last talked about. What do you dislike about Tripleseat? My only dislike- which I deal with as everything else is all amazing! A lot of clients emails block the special email thread and many times it ...

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AU

Anonymous User

01/19/17

5 out of 5

"Excellent Booking System"

What do you like best about Tripleseat? Ease of use, clear calendar view, client communication all in one place What do you dislike about Tripleseat? It is not a sales system, so it does lack prospecting tools and sales data, but overall there really isn't anything that I dislike. Recommendations to others considering Tripleseat: It is the best system that I have come across in terms of user/client experience. Contracts are clear and get signed faster since using Gather. What problems is ...

Read more

LB

Laura B

01/19/17

5 out of 5

"Tool for success! "

What do you like best about Tripleseat? Gather is very easy to use, and so incredibly helpful! I also love how responsive and friendly their customer supports reps are. My clients really appreciate being able to see their information all in one place online, and it definitely make us look good! What do you dislike about Tripleseat? I wish some of the features were more customizable to our specific needs. But I really appreciate that their customer support team understands that this is ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].