Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

"Great!"

What do you like best about Tripleseat? It's user friendly, templates, has weekly webinars, frequent updates, immediate support and response, results you can track, and lots of features. What do you dislike about Tripleseat? I can't use the mobile app for anything except viewing my events. I can't reuse a lead after it has been booked I would like to see the onsite contact in the Chef BEO so I only have to print one instead of printing both BEO and Chef BEO for staff. Or I have to type it ...

"Gather is great!"

What do you like best about Tripleseat? Customer service is outstanding - the Gather team is always available to answer any questions or walk you through issues What do you dislike about Tripleseat? Some reporting functions are a bit limited What problems is Tripleseat solving and how is that benefiting you? Communication within our team has improved- everyone from the General Manager to the Executive Chef has an account and uses the site and app to stay up to date on upcoming events.

"Love Gather"

What do you like best about Tripleseat? The integration. We have 5 locations in our restaurant group and 3 of which have robust event business year-round (over $1M). We need to coordinate between a teams of managers and chefs in different cities to pull off our event and Gather makes that possible. Communication is much faster and more transparent so there is accountability. What do you dislike about Tripleseat? The app is quite up to snuff yet. I can't make changes to contracts on the go, ...

"Gather: A tool to help keep everyone on the same page."

What do you like best about Tripleseat? Before Gather, we had multiple binders to keep track of all our events here at our brewery. This caused us to miss many details and even at times be surprised by groups showing up. Gather has completely reversed that, as we now have a place to keep track of every event and be able to communicate with everyone on the team as well. What do you dislike about Tripleseat? I do feel that I don't delve as deep into the software as some do so on the surface I ...

"Gather is a great program to keep open communication within our business."

What do you like best about Tripleseat? The ability to add and categorize notes is a fantastic feature. I just learned how to write internal communication notes and that is a really great feature as well! What do you dislike about Tripleseat? The formatting of the Calendar is a bit difficult to navigate at times. Some of the functions are not entirely user friendly, but have been improving! I also dislike the pop up notifications every Wednesday for Webinar Wednesday - I do not need to be ...

"Life Saver"

What do you like best about Tripleseat? I love the ability to al a carte items. We don't do the usually per person menu but instead you put together your own buffet. This was the only software I found that could do that. What do you dislike about Tripleseat? I wish the mobile app was able to do edits Recommendations to others considering Tripleseat: Do it. This software is amazing and only going to grow and add in additional bells and whistles. What problems is Tripleseat solving and how is ...

"Excellent Program"

What do you like best about Tripleseat? I really like how simple and easy it is to use. I also like how everything can be done online and for my purpose client's do not need to come into the office to schedule an event. What do you dislike about Tripleseat? The only thing I dislike is sometimes Gather kicks me off when I am already logged in. This only happens sometimes though. What problems is Tripleseat solving and how is that benefiting you? Before we had to have client's come into our ...

"Recommend for any business that hosts events"

What do you like best about Tripleseat? I would recommend this app to any business that hosts functions. Easy to use, streamlines the process and gives your business a professional look. Huge time saver and top notch customer service. What do you dislike about Tripleseat? mobile app needs a bit of work, but gets the job done Recommendations to others considering Tripleseat: Try everything the app has to offer What problems is Tripleseat solving and how is that benefiting you? Communication ...

"Easy to work with. "

What do you like best about Tripleseat? Gather makes it easy for clients to contact, schedule, book, and pay for our venue. What do you dislike about Tripleseat? We often have to manually carry information from Gather to our own calendars. Recommendations to others considering Tripleseat: Their CEO is criminally handsome. What problems is Tripleseat solving and how is that benefiting you? We run an event space that serves as the networking hub of Tech Square.

"Infusion Tea Party Hostess"

What do you like best about Tripleseat? Gather is SUPER user friendly! Prior to gather we used an entirely different catering organizer and Gather is by far much better. What do you dislike about Tripleseat? I'm unable to tag staff in important comments via my phone, in order to link them for them to receive a notification I have to be on a computer. What problems is Tripleseat solving and how is that benefiting you? We are solving the issue of maintaining an organized calendar as we are ...