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8.2

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Tripleseat - CRM Software

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat offers custom pricing plan

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

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Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 251-260 out of 330

MJ

Megan J

01/19/17

5 out of 5

"Almost perfect!"

What do you like best about Tripleseat? The layout of the application- everything is so user friendly and very easy to learn. It is much easier to share information with my team and keep track of all notes pertaining to event planning. What do you dislike about Tripleseat? I don't particularly dislike anything. The closest I'd come would be the ability to merge accounts without having to go through your support team. I understand that this is likely not feasible due to accounts being shared ...

Read more

JD

Jaime D

01/19/17

5 out of 5

"I couldn't do what I do without Gather"

What do you like best about Tripleseat? I like the peace of mind knowing that even if my computer crashes, all my event information is safe! What do you dislike about Tripleseat? I wish that we could customize the guest feedback. I'd like for it to ask to write a 5 star yelp review if they enjoyed their experience. Recommendations to others considering Tripleseat: You have to try it! What problems is Tripleseat solving and how is that benefiting you? Gather keeps me organized and that is ...

Read more

TM

Tasha M

01/19/17

5 out of 5

"Gather - Making events easy"

What do you like best about Tripleseat? Gather makes it easy to track the progress and communication of every event. It allows for outside staff to be able to jump in and catch up with ease. What do you dislike about Tripleseat? I could see Gather having more options to flag events in the internal communication section. I usually take leads down and pass them on to events via gather. I wonder if there would be some other labeling in the internal communication to quickly pass along more info ...

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SC

Shelby C

01/19/17

5 out of 5

"Thank God for Gather "

What do you like best about Tripleseat? I help manage the catering side of my company. That entails being responsible for the catering out of 3 restaurants around Austin, Tx. With that being said, my mind goes about 200mph constantly, so Gather is basically the translator that slows me down and makes sure I don't forget anything going that fast all the time. It's really simple to understand and has really helped our team communication within my company. Especially between myself and our ...

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AU

Anonymous User

01/19/17

5 out of 5

"Awesome banquet booking software"

What do you like best about Tripleseat? I greatly enjoy the ease of access of the product and it's portability. What do you dislike about Tripleseat? I would like to be able to print chef beos and other documents from my phone or tablet instead of having to log on to a PC What problems is Tripleseat solving and how is that benefiting you? It makes coordinating our events a breeze.

AU

Anonymous User

01/19/17

5 out of 5

"Gather is great for your business "

What do you like best about Tripleseat? I love that its very user friendly and almost anyone with very little computer skills can operate it. What do you dislike about Tripleseat? I dislike that it takes you to different windows every time you click in to an event in your calendar Recommendations to others considering Tripleseat: Just give it try I am sure you will not only love it but it will help your business tremendously What problems is Tripleseat solving and how is that benefiting ...

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AU

Anonymous User

01/19/17

5 out of 5

"Great product for the price"

What do you like best about Tripleseat? Easy to use from different computers. Forms print out nicely. What do you dislike about Tripleseat? Some glitches when using Firefox (my preferred browser). What problems is Tripleseat solving and how is that benefiting you? Handling catering and orders for summer months only - so I only use the product about 8 months out of the year. It has helped me stay organized with the parties and leads I'm working on.

AU

Anonymous User

01/19/17

5 out of 5

"Effortless organization"

What do you like best about Tripleseat? Gather provides tools that help manage and organize each step of the booking process. What do you dislike about Tripleseat? I wish it was easier to find and view past orders and also the search functions can be a bit tedious. What problems is Tripleseat solving and how is that benefiting you? We were not able to keep track of who had payment on file or who had approved proposals, but we now have a system based off of the booking status.

AU

Anonymous User

01/19/17

5 out of 5

"1.5 years with gather"

What do you like best about Tripleseat? The simplification of the booking process. Having all of the requisite documents for different events readily available and have the system work as a plug and play. What do you dislike about Tripleseat? The chat bubble that pops up every time I log into gather is unnecessary Recommendations to others considering Tripleseat: Definitely a worthwhile investment. The time saved and ease of use is extremely beneficial What problems is Tripleseat solving ...

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DR

Dawn R

01/19/17

5 out of 5

"NEVER double book again!!"

What do you like best about Tripleseat? Their customer suport staff is very knowledgeable and always happy to help. Their webinar Wednesdays are useful for new hires and event management support staff. They are always coming up with innovative solutions to make their banquet platform efficient and user friendly! What do you dislike about Tripleseat? I have not found anything that I do not like and the one time I called in with a suggestion they came up with a solution in a matter of 2 phone ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].