NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

8.2

SpotScore

Tripleseat - CRM Software

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

Add to compare

Tripleseat offers custom pricing plan

Get Pricing Details

Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

Are you using Tripleseat?

Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 191-200 out of 330

MS

McKenzie S

01/19/17

4 out of 5

"Gather's created more efficiency in our day to day operations."

What do you like best about Tripleseat? What I like most about Gather is that everything I need is in one place. I can find all meeting details with a few quick clicks. I appreciate that the Gather team has already thought through the process for their customers and what it looks like to build a meeting. They've incorporated these details into the software to make it easy for me and my team, for our customer while being ultimately. paperless. What do you dislike about Tripleseat? I ...

Read more

AU

Anonymous User

01/19/17

4 out of 5

"Great!"

What do you like best about Tripleseat? The various color-coding of events, that both myself and the client remain up to date at the same time without digging through past quotes and emails, What do you dislike about Tripleseat? Not as much customization in the frame of each event as I'd like (note titles), the mobile app doesn't shift perspective (it's only vertical) and doesn't allow notes to be taken while in the app. Recommendations to others considering Tripleseat: The only thing that ...

Read more

MR

Matthew R

01/19/17

4 out of 5

"It's great!"

What do you like best about Tripleseat? Get to communicate with fellow workers and guests while off property What do you dislike about Tripleseat? Sometimes beo can be confusing when guests stay multiple days What problems is Tripleseat solving and how is that benefiting you? Communication has increased significantly

PZ

Pablo Z

01/19/17

4 out of 5

"Great! The program is user friendly, does need some work to create documents for back of house emps."

What do you like best about Tripleseat? I like to user friendliness of the program. Although; I do wish for some features that Gather does not provide. What do you dislike about Tripleseat? Front of the house and back of the house communication can be updated What problems is Tripleseat solving and how is that benefiting you? Easy to send proposals to clients - Not so easy to communicate with back of the house employees

AU

Anonymous User

01/19/17

4 out of 5

"Makes Work Effecient"

What do you like best about Tripleseat? The ability to streamline repetitive communication. What do you dislike about Tripleseat? The inability to copy multiple people on emails from Gather and to list more than one contact for an event. What problems is Tripleseat solving and how is that benefiting you? The ability to have fewer people involved in the planning process. One person can now handle the workload of two.

CC

Carmen C

01/19/17

4 out of 5

"Great Event Scheduling System"

What do you like best about Tripleseat? What I like best it that this system is very user friendly What do you dislike about Tripleseat? The only slight annoyance I find is that deleting menu items can drag out a bit Recommendations to others considering Tripleseat: I've worked with a lot of booking systems and Gather is by far the most user friendly. What problems is Tripleseat solving and how is that benefiting you? It's a very quick turn around to send out contracts and attachments.

AU

Anonymous User

01/19/17

4 out of 5

"Gather"

What do you like best about Tripleseat? I love how easy it is to navigate through the Gather site! What do you dislike about Tripleseat? I do not like that it is not necessarily entirely customizable. What my Gather looks like is essentially what your Gather looks like, just what different events and names. For example, I send customers a "credit card authorization form" and the bottom says "please check to run the balance for your event." However, I do not save credit cards and Gather ...

Read more

AU

Anonymous User

01/19/17

4 out of 5

"Gather review"

What do you like best about Tripleseat? Simple and easy to use. Above average customer support, and responsive. What do you dislike about Tripleseat? The reporting could be improved to include better analytics. It also could improve from a performance standpoint. Also, becoming PCI compliant and allowing us to save our customers credit card info would be extremely helpful (and not just for a single order) What problems is Tripleseat solving and how is that benefiting you? Catering ...

Read more

AU

Anonymous User

01/19/17

4 out of 5

"Event Planning Made Easier!"

What do you like best about Tripleseat? The quickness in changing contracts, menus, packages & the ease of sending those real-time to clients! What do you dislike about Tripleseat? Need a few tweaks on input / having day of the week on events - not allowing a wrong year to revert events backward. What problems is Tripleseat solving and how is that benefiting you? Quickness getting clients to contract - deposits made through the system save us time - easy to add new packaging and menus

SE

Stephen E

01/19/17

4 out of 5

"Gather review"

What do you like best about Tripleseat? The layout of the pages and the functionality. What do you dislike about Tripleseat? The app and desktop versions log me out in between uses. What problems is Tripleseat solving and how is that benefiting you? No problems. It helps keep multiple people in my restaurant up to date and organized

Free vendor scorecard

Evaluate Tripleseat objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score Tripleseat against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].