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8.2

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Tripleseat - CRM Software

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat offers custom pricing plan

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

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Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 201-210 out of 330

AU

Anonymous User

01/19/17

4 out of 5

"Super user friendly CRM system "

What do you like best about Tripleseat? Easy to use for my employees, we are able to get them trained on the system in 2 short training sessions. The whole Gather team is super helpful and very quick to respond to questions. They take suggestions and actual make changes to their system accordingly when it makes sense. What do you dislike about Tripleseat? I wish it had more detailed reporting and personalized options when it comes to reporting. Recommendations to others considering ...

Read more

DG

daniel g

01/19/17

4 out of 5

"Gather"

What do you like best about Tripleseat? It is extremely easy to print out any of the necessary BEOs and forms. The ease of communication between our event planner and the restaurant is great. What do you dislike about Tripleseat? I wish that the website was easier to login. If I am on mobile, it is incredibly difficult to find a way to login without clicking on a direct link. Recommendations to others considering Tripleseat: Make it easier to login in mobile What problems is Tripleseat ...

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RE

Rami E

01/19/17

4 out of 5

"Gather review Jan 2017"

What do you like best about Tripleseat? The speed of the website. There's a lot of information to move around and edit and it's fast enough where it doesn't lag at all or takes a while to save changes. What do you dislike about Tripleseat? The daily emails are a bit annoying as they crowd my in inbox. What problems is Tripleseat solving and how is that benefiting you? We're solving how to balance private events between 2 different restaurants with the simplest model

AU

Anonymous User

01/19/17

4 out of 5

"Gather is Great"

What do you like best about Tripleseat? Love having all of our bookings in one spot. Organized and be able to send proposals to leads! What do you dislike about Tripleseat? Would like more control on the calendar syncing side of things. What problems is Tripleseat solving and how is that benefiting you? Organization is always a struggle and this is really helping out on our bookings and rentals side.

EK

Erin K

01/19/17

4 out of 5

"Review for Gather"

What do you like best about Tripleseat? I like how easy it is for the client to accept and review events. I love how a different picture shows for the room booked. I like the interface and the overall look of Gather. I love how it is tied to emai What do you dislike about Tripleseat? I dont like how you cant edit events on the app. I HATE that when you are in calendar mode, it always goes back to the today but never goes back to what you are editing. I dont like how you cant do an estimate ...

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AU

Anonymous User

01/19/17

4 out of 5

"Having gather is a quick and efficient way to coordinate your businesses event schedule."

What do you like best about Tripleseat? The layout of the "Chef BEO" is what I like best about Gather What do you dislike about Tripleseat? As of yet there is nothing I have bad to say about this program when used accurately Recommendations to others considering Tripleseat: None What problems is Tripleseat solving and how is that benefiting you? We are working on streamlinig our event planning processes.

AU

Anonymous User

01/19/17

4 out of 5

"Gather for catering is great"

What do you like best about Tripleseat? How team is updated and communicates that the kitchen sees the gig and can prep as we are still gathering info What do you dislike about Tripleseat? That it isn't as dynamic as it could be. When someone pays it should automatically shift to confirmed What problems is Tripleseat solving and how is that benefiting you? Less mistakes

SS

Stephen S

01/19/17

4 out of 5

"Solid software that is extremely useful."

What do you like best about Tripleseat? The team communication log is very useful for communicating party needs with out the guest being able to View them. I really like the tagging feature. What do you dislike about Tripleseat? I do not like that there is no way to set a reminder to call back a customer. Recommendations to others considering Tripleseat: Make sure that everyone who is using this software with in the company has a very strong understanding of it otherwise it can cause some ...

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AU

Anonymous User

01/19/17

4 out of 5

"Community manager"

What do you like best about Tripleseat? The simplicity of process. The ability to manage events in team. What do you dislike about Tripleseat? I wish there was google calendar integration. I also wish the was a way to set up reoccurring events. What problems is Tripleseat solving and how is that benefiting you? Follow through

AU

Anonymous User

01/19/17

4 out of 5

"Useful app for group planning and scheduling"

What do you like best about Tripleseat? Ability to store documents in one place, view calendar for future bookings, use app on phone for offsite events. It has been great to have an integrated system between our events manager and kitchen team to create order sheets in a more streamlined way. What do you dislike about Tripleseat? It would be helpful to not have to log in to view the BEO documents. Especially while on the go or using a phone, and quickly need to look up an ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].