Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

"Pretty Good! "

What do you like best about Tripleseat? I really like how EASY it is to use Gather. It is very straightforward. I am able to quickly and efficiently organize myself and my team for upcoming events even when clients make last minute changes. What do you dislike about Tripleseat? I wish I was able to customize some tabs for the BEO. I also would really like to have a "Call Log" area so that way I am more organized with each of my clients. Recommendations to others considering Tripleseat: I ...

"Mediocre with potential"

What do you like best about Tripleseat? We like the team communication function, and the ability to sent proposals that clients can view and that live updates. I like the format, design, and the ability to message with the team. What do you dislike about Tripleseat? I don't like that I can't click to find out which proposals have been signed on the dashboard - I can only see that X number WERE signed, but not which one. I also wish that signing a proposal would also automatically switch an ...

"First time organization software mgmt program I have used..."

What do you like best about Tripleseat? It's very user friendly with easy features to navigate through. Great for organization of a data base of clients to show booked and ones that are still being worked on. What do you dislike about Tripleseat? Would love more reminders to help a sales staff follow up and the lead list gets very long without a way to filter so you have to go through pages and pages to go in and out of each lead to find out who's it is. What problems is Tripleseat solving ...

"Helpful platform, but wish there were more customization features"

What do you like best about Tripleseat? Their email templates make it incredibly easy to respond to an inbound inquiry. What do you dislike about Tripleseat? I wish there were better customization and reporting features available. Additionally, I do wish there was a more robust CMS focus for the platform. What problems is Tripleseat solving and how is that benefiting you? The Gather platform allows us to better track and manage all the event inquiries we receive, as well as calculate our ...

"Gather Review"

What do you like best about Tripleseat? Being able to access my data on any device. What do you dislike about Tripleseat? A more comprehensive calendar view in the mobile app would be helpful. What problems is Tripleseat solving and how is that benefiting you? As a freelancer for a business, being able to only focus on accessing the info i need instead of learning how to navigate the app

"Great product "

What do you like best about Tripleseat? It is simple to use compared to other products on the market What do you dislike about Tripleseat? The mobile platform because you dont have the same functionality as on a desktop What problems is Tripleseat solving and how is that benefiting you? Able to generate proposals much faster

"Great Service"

What do you like best about Tripleseat? Makes it pain free to communicate and have all needed info for any event. What do you dislike about Tripleseat? Wish it was more mobile friendly. Even the app doesn't help much, it doesn't rotate, or offer a calendar view. What problems is Tripleseat solving and how is that benefiting you? We were struggling to have everyone informed for catered events or private tours, and this makes it easy.

"Simple to use, clean interface"

What do you like best about Tripleseat? The software makes it really simple to communicate with clients. Everything from the client's online "Event Portal" to the automatically generated forms that you can send, make it so easy to use. I don't use their Gather Payments function, but I think this would streamline it even more. What do you dislike about Tripleseat? I really wish the calendar would sync to Outlook... Apparently it syncs with Google Calendar, but that's not what my organization ...

"Gather Feedback"

What do you like best about Tripleseat? I like the the options on the calendar or listing. The ease of uploading menus and documents is good and the ability to process payments using our credit card processor makes things easy! The team communication is a great feature as well What do you dislike about Tripleseat? ~I would like it if there were invoice numbers you can associate with the payments ~If there were some kind of Word integration that would allow you to sync with Outlook. ~If ...

"Good"

What do you like best about Tripleseat? Quick response and friendliness of staff What do you dislike about Tripleseat? Not being able to customize per event since our venues are non-traditional we need more customization per contract (wording, etc) What problems is Tripleseat solving and how is that benefiting you? Tracking sales, retaining clients and being able to send more blast emails