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Tripleseat - CRM Software

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat offers custom pricing plan

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

Are you using Tripleseat?

Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 171-180 out of 330

LS

Lacey S

01/19/17

3.5 out of 5

"Pros & Cons all around"

What do you like best about Tripleseat? I love the calendar view and how it is color coded. It makes things very easy to see what is available or not. I love the lead aspect as well. I haven't gotten many yet but I know it will pick up. I love the homepage snapshot as well! And I love that everything is done in real time as far as the proposals/changes. What do you dislike about Tripleseat? I think the reporting aspect is really lacking. I don't know if anyone at Gather is familiar with ...

Read more

AU

Anonymous User

01/19/17

3 out of 5

"Gather helps us produce BEO's and Invoices for our clients."

What do you like best about Tripleseat? It's an easy interface to use, very clean. The program is user friendly and fairly easy to customize. What do you dislike about Tripleseat? It is not as easy for the client to use, there is no way to print out a comprehensive menu with pricing. I wish there was a way to put 2 - 3 day events in the system as well. We host conferences and it makes for a lot of paperwork for the client. What problems is Tripleseat solving and how is that benefiting ...

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ED

EmmaLeigh D

01/19/17

3 out of 5

"Pretty Good! "

What do you like best about Tripleseat? I really like how EASY it is to use Gather. It is very straightforward. I am able to quickly and efficiently organize myself and my team for upcoming events even when clients make last minute changes. What do you dislike about Tripleseat? I wish I was able to customize some tabs for the BEO. I also would really like to have a "Call Log" area so that way I am more organized with each of my clients. Recommendations to others considering Tripleseat: I ...

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AU

Anonymous User

01/19/17

3 out of 5

"Helpful platform, but wish there were more customization features"

What do you like best about Tripleseat? Their email templates make it incredibly easy to respond to an inbound inquiry. What do you dislike about Tripleseat? I wish there were better customization and reporting features available. Additionally, I do wish there was a more robust CMS focus for the platform. What problems is Tripleseat solving and how is that benefiting you? The Gather platform allows us to better track and manage all the event inquiries we receive, as well as calculate our ...

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WA

Winston A

01/19/17

3 out of 5

"Gather Review"

What do you like best about Tripleseat? Being able to access my data on any device. What do you dislike about Tripleseat? A more comprehensive calendar view in the mobile app would be helpful. What problems is Tripleseat solving and how is that benefiting you? As a freelancer for a business, being able to only focus on accessing the info i need instead of learning how to navigate the app

SS

Sarah S

01/19/17

3 out of 5

"Mediocre with potential"

What do you like best about Tripleseat? We like the team communication function, and the ability to sent proposals that clients can view and that live updates. I like the format, design, and the ability to message with the team. What do you dislike about Tripleseat? I don't like that I can't click to find out which proposals have been signed on the dashboard - I can only see that X number WERE signed, but not which one. I also wish that signing a proposal would also automatically switch an ...

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AU

Anonymous User

01/19/17

3 out of 5

"Good overall, still room for growth"

What do you like best about Tripleseat? I like the ability to receive leads and connect with the guest. What do you dislike about Tripleseat? I don't like that it does not sink with outlook nor does it send alerts when there is an upcoming party. Recommendations to others considering Tripleseat: It is user friendly and makes it very easy to connect to a guests needs. What problems is Tripleseat solving and how is that benefiting you? generating more business and generating a more ...

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HR

Heidi R

01/19/17

3 out of 5

"First time organization software mgmt program I have used..."

What do you like best about Tripleseat? It's very user friendly with easy features to navigate through. Great for organization of a data base of clients to show booked and ones that are still being worked on. What do you dislike about Tripleseat? Would love more reminders to help a sales staff follow up and the lead list gets very long without a way to filter so you have to go through pages and pages to go in and out of each lead to find out who's it is. What problems is Tripleseat solving ...

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AU

Anonymous User

01/19/17

3 out of 5

"Good overall, still room for growth"

What do you like best about Tripleseat? I like the ability to receive leads and connect with the guest. What do you dislike about Tripleseat? I don't like that it does not sink with outlook nor does it send alerts when there is an upcoming party. Recommendations to others considering Tripleseat: It is user friendly and makes it very easy to connect to a guests needs. What problems is Tripleseat solving and how is that benefiting you? generating more business and generating a more ...

Read more

AU

Anonymous User

01/19/17

3 out of 5

"Gather helps us produce BEO's and Invoices for our clients."

What do you like best about Tripleseat? It's an easy interface to use, very clean. The program is user friendly and fairly easy to customize. What do you dislike about Tripleseat? It is not as easy for the client to use, there is no way to print out a comprehensive menu with pricing. I wish there was a way to put 2 - 3 day events in the system as well. We host conferences and it makes for a lot of paperwork for the client. What problems is Tripleseat solving and how is that benefiting ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].