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8.2

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Tripleseat - CRM Software

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

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Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 161-170 out of 330

AU

Anonymous User

01/19/17

3.5 out of 5

"Frequent Gather User"

What do you like best about Tripleseat? Great for mainataining a CRM and managing projects simultaneously. What do you dislike about Tripleseat? The reports leave a bit to be desired and there sometimes a loss in the robustness of data when you transition someone through the pipeline. Also, there's no way to make event templates, so you have to manually enter event info for proposals every time, which is time consuming and should be easy to automate. What problems is Tripleseat solving and ...

Read more

AU

Anonymous User

01/19/17

3.5 out of 5

"Friendly, fast and helpful"

What do you like best about Tripleseat? How friendly the Gather team is and how quickly they help me get what I need done. What do you dislike about Tripleseat? I do wish that I could design out proposals so that they were better branded. What problems is Tripleseat solving and how is that benefiting you? I am trying to keep everything together by using one platform that does it all. so far, Gather has filled that need for me.

ER

Elizabeth R

01/19/17

3.5 out of 5

"Gather is Sufficient but not all that it could be"

What do you like best about Tripleseat? The calendar & ease of info input. The layout is very clear & easy to navigate. What do you dislike about Tripleseat? Gather doesn't have the scope of details or organization that I need. I oversee 2 restaurants & need more detail. What problems is Tripleseat solving and how is that benefiting you? Gather was already in place when I started, so I am not sure how drastic the improvements are from the previous systems that were in place. I hear that ...

Read more

AU

Anonymous User

01/19/17

3.5 out of 5

"Gather"

What do you like best about Tripleseat? That it's all the information all in one place What do you dislike about Tripleseat? That it doesn't link to the OpenTable system What problems is Tripleseat solving and how is that benefiting you? Communications are made easier

AU

Anonymous User

01/19/17

3.5 out of 5

"Great Internal Event Program"

What do you like best about Tripleseat? I like how easy it is to communicate with all the members of my team about our events. What do you dislike about Tripleseat? I wish it has more functionality for communicating and interacting with clients. Recommendations to others considering Tripleseat: Be fully aware of its capabilities beforehand. There were a lot of things that did not apply to us, but we are unable to customize, so they are lost features. Other things we thought it would ...

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JB

Jessica B

01/19/17

3.5 out of 5

"Gather for catering companies"

What do you like best about Tripleseat? The ease of creating proposals Invoicing & payment facilitation Able to collect leads via our website What do you dislike about Tripleseat? No chain for email, clients hate this Lack of customization on invoices, ability to crop photos properly when upload The manner in which our "from" line looks to.clients Cannot do proposal for lead MUST turn it into booking first. Then we have to cancel.or delete but it was truly only a.lead. Recommendations to ...

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LP

Lydia P

01/19/17

3.5 out of 5

"Great software, but needs to iron out some kinks"

What do you like best about Tripleseat? The ease of use, is aesthetically uncluttered and pleasing to the eye. Allows for easy department communication. What do you dislike about Tripleseat? No link to Google Calendar, no ability to generate multiple proposals for one client, has a glitch that can combine multiple client emails if you send an email with the same header, doesn't allow me to track my sales for items other than food and beverage (as in venue and staffing charges). What ...

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BD

Brittany D

01/19/17

3.5 out of 5

"Gather is helpful, but there is definitely room for improvement. "

What do you like best about Tripleseat? I like having everything all in one place for everyone to access... contract, event details, menu, minimum spend, estimates, etc. What do you dislike about Tripleseat? 1. It's difficult (multiple steps) pushing Gather to Google Calendar (both on computer and phones). 2. I cannot add/edit events from app on the phone. I cannot view past events on the app. 3. It will not keep me logged in (on my personal computer or on the app on the phone). If I do not ...

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AU

Anonymous User

01/19/17

3.5 out of 5

"Fan of Gather"

What do you like best about Tripleseat? Automates and streamlines a lot of the planning steps that used to take me forever! What do you dislike about Tripleseat? Definitely has some opportunity to grow by offering customization. Recommendations to others considering Tripleseat: Definitely take advantage of email templates and make sure all of your staff have access to Gather! What problems is Tripleseat solving and how is that benefiting you? Easy to communicate with the client and ensure ...

Read more

AU

Anonymous User

01/19/17

3.5 out of 5

"Keeps me organized and on task"

What do you like best about Tripleseat? Calendar function to see our events in an overview. What do you dislike about Tripleseat? Need a task list with reminders built in so I can track actions for accounts. What problems is Tripleseat solving and how is that benefiting you? Crm, event building, invoicing, team communication

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].