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8.2

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Tripleseat - CRM Software

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat offers custom pricing plan

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

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Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 151-160 out of 330

AU

Anonymous User

01/19/17

4.5 out of 5

"Helpful Support Team!"

What do you like best about Tripleseat? User friendly and very helpful support team! Easy for clients to use, as well. What do you dislike about Tripleseat? It was a bit difficult to navigate at first. What problems is Tripleseat solving and how is that benefiting you? Better communication within our Event team.

AU

Anonymous User

01/19/17

4.5 out of 5

"Gather Review"

What do you like best about Tripleseat? It is very user friendly and I like the features it provides. I can maneuver between the screens and between events effortlessly. It keeps one calendar for my managers and back of house to use. It clearly gives the bank of house all the info they need on the Chef BEO. What do you dislike about Tripleseat? I really wish it had a CRM module (ZOHO/Salesforce) on it so it could track outside calling activity on prospects as well as attending Chamber ...

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SP

Shannah P

01/19/17

3 out of 5

"Flank"

What do you like best about Tripleseat? great system. looking for further additions to the program What do you dislike about Tripleseat? That is not compatible with outlook. would be useful for a calendar purposes, - you can't edit documents on the app - doesn't sync with open table -that you can't add additional questions to feedback - would like a timestamp on when client signs contract - would like a networking option for leads What problems is Tripleseat solving and how is that ...

Read more

AU

Anonymous User

01/19/17

4.5 out of 5

"Best event booking program I have ever used."

What do you like best about Tripleseat? Easy, accurate and has a mobile app! The reporting is perfect! What do you dislike about Tripleseat? Nothing, it works great as needed! I can not think of anything that I would change. Recommendations to others considering Tripleseat: Keep doing what you are doing. It works! What problems is Tripleseat solving and how is that benefiting you? I can logon anywhere and use Gather. Reporting is easy and accurate.

HF

Hayley F

01/19/17

4.5 out of 5

"First Time User, impressed!"

What do you like best about Tripleseat? The easy to use interface makes working with Gather a universal tool for all employees, even the ones who are not tech savvy. The most useful tool is the ability to host a conversation through Gather messages. What do you dislike about Tripleseat? I wish the menu offerings could be more interactive. Recommendations to others considering Tripleseat: Always look into more options, but Gather is a wonderful tool for your booking needs. You have all means ...

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SP

Shannah P

01/19/17

3 out of 5

"Flank"

What do you like best about Tripleseat? great system. looking for further additions to the program What do you dislike about Tripleseat? That is not compatible with outlook. would be useful for a calendar purposes, - you can't edit documents on the app - doesn't sync with open table -that you can't add additional questions to feedback - would like a timestamp on when client signs contract - would like a networking option for leads What problems is Tripleseat solving and how is that ...

Read more

AU

Anonymous User

01/19/17

3.5 out of 5

"Gather Review"

What do you like best about Tripleseat? The calendar set up. I like the support if I need help. What do you dislike about Tripleseat? The back button doesn't always get you back to the page you had prior. What problems is Tripleseat solving and how is that benefiting you? Keeping track of events.

AU

Anonymous User

01/19/17

3.5 out of 5

"Would Reccomend"

What do you like best about Tripleseat? The options for payments. You can make payments visible to clients on their web portal. What do you dislike about Tripleseat? What i dislike most is the overall calendar view. I think there may be an easier way to show all events without have to click through,. What problems is Tripleseat solving and how is that benefiting you? Benefits of this programs is it allows clients to sign contracts and pay from their phones instead of having to come in, ...

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AU

Anonymous User

01/19/17

3.5 out of 5

"VP, Business Development"

What do you like best about Tripleseat? the easy to access and clear user experience What do you dislike about Tripleseat? integration with other applications to make the platform more productive Recommendations to others considering Tripleseat: n/a What problems is Tripleseat solving and how is that benefiting you? employee productivity and uniform marketing is definitely one of the benefits

RL

Rachel L

01/19/17

3.5 out of 5

"Gather"

What do you like best about Tripleseat? I think that Gather is very user friendly and has amazing customer service. They still have some growth to go in customizing for different business styles, but all in all a very easy program to use. What do you dislike about Tripleseat? The customization of the program, for unnecessary fields or additions to new fields. I know they're working on this though! Recommendations to others considering Tripleseat: Ask detailed questions about realistic time ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].