Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

"As an event coordinator this program helps with staying on top of your events and organized."

What do you like best about Tripleseat? How all the finances are right there. Plus the BEO are helpful. Like how they have all the templates to use. What do you dislike about Tripleseat? More phone app options. Would like more access on the go. What problems is Tripleseat solving and how is that benefiting you? More origination to events.

"So far, so very good!"

What do you like best about Tripleseat? The customer service people are awesome. Patient and responsive. As far as the software goes, I like that it will (eventually, once I have everything in there) create BEOs and invoices automatically so I don't have to do any math. The layout and presentation is crisp, well-organized, and slick. What do you dislike about Tripleseat? The ramp-up is a little exhausting, and it's not *quite* as intuitive as the demo lead me to believe. The nature of our ...

"Event Manager"

What do you like best about Tripleseat? Being able to access the software anywhere and using it for intercompany communication. What do you dislike about Tripleseat? It is difficult to make changes to menu options and I wish I could use the app to make changes to accounts and not just viewing. What problems is Tripleseat solving and how is that benefiting you? Keeping staff organized by everyone being able to communicate.

"Great event software - streamlines my job!"

What do you like best about Tripleseat? I have a very high volume restaurant and having this software has made our internal communication so much better. I work at a corporate office and deal with 2 different locations, which can sometimes make the communication process difficult. It helps to provide our entire team with the proper information and allows me to respond to inquiries quickly and efficiently. In terms of efficiency, I think the generated proposals are great for both the client ...

"New fresh way to do catering"

What do you like best about Tripleseat? The multi access to communicate: customers, and the multi parties that are involved in a fast, easy comprehensive manner What do you dislike about Tripleseat? The app is not quite there yet, a lot of kinks. What problems is Tripleseat solving and how is that benefiting you? Communication between the event team, the restaurant and the customer. Faster, clearer.

"So far so good!"

What do you like best about Tripleseat? I like that everything is all in one place. It makes it much easier to stay organized. I'm able to view if the guest has read my messages to him which also helps me to follow up with them on the phone. What do you dislike about Tripleseat? The messaging is a little frustrating. If a guest messages in and I hit to reply and write them a message my reply box takes over the entire screen. I'm not able to move anything so I can read their questions and ...

"I am an Event Manager using Gather"

What do you like best about Tripleseat? Extremely user friendly. Very helpful for diocument organization, contact information and messaging. Wonderful with keeping our whole team communicating and updated with all events. Great for messaging templates and saving business files. What do you dislike about Tripleseat? There is very little I can add to my dislikes. Usually small references that could only pertain to me. I prefer the old "home page" design, etc. Recommendations to others ...

"Using Gather"

What do you like best about Tripleseat? The ease of sending the templates to cut down on wading through large amounts of new inquiries What do you dislike about Tripleseat? The set up and training process were difficult What problems is Tripleseat solving and how is that benefiting you? Better communication with clients and less time spent on repetitive paperwork. This has allowed us better time management in perfecting the details our clients want.

"Great Event Management Tool"

What do you like best about Tripleseat? This software is so flexible! Love how it keeps everything neat, tidy and organized! What do you dislike about Tripleseat? Really, nothing at all! It's easy to work with! What problems is Tripleseat solving and how is that benefiting you? Starting a new event space right before December was a challenge! I was able to upload all the groups that were in the calendar into Gather with no problems!

"Works great, very user friendly "

What do you like best about Tripleseat? I like that the program is easy to use. The app is also very helpful so I do not have to log in on a computer every time. The format for the app is also very easy to read and easy to translate. The message board is also very helpful. What do you dislike about Tripleseat? The only thing I do not like about the app is the fact that you can not go back and look at past event on the application. Recommendations to others considering Tripleseat: Use it! ...