Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

"Good so far"

What do you like best about Tripleseat? Team communications; easy to use and publish quotes. What do you dislike about Tripleseat? Where is the IOS app? Lack of with Google or other email/document sharing platforms. Would also like to see a feature that makes it easy to schedule staff for events; send updates and reminders automatically, etc. Recommendations to others considering Tripleseat: None What problems is Tripleseat solving and how is that benefiting you? Easier to use than previous ...

"Gather gave our company the tools to succeed."

What do you like best about Tripleseat? Gather's ability to update proposals live with customer not only provide great customer service but helps all our staff to be more productive. What do you dislike about Tripleseat? I struggle with the programs financials. It is unfortunate that repeat customers are unable to keep, or copy over their payment information from prior orders. I also experience a decrease in tipping for our delivery driver as customers wish to tip after their services have ...

"Organized and User friendly"

What do you like best about Tripleseat? Every detail about every event is all in one place - and everyone on our team has access to the information. I love the documents it provides to either email or download, and it also allows you to upload your own documents. Also, the calendar connects to our GCal that helps keep everyone on the same page. Finally, the Gather team is consistently trying to improve their services and listening to feedback. What do you dislike about Tripleseat? Gather ...

"Gather evaluation"

What do you like best about Tripleseat? Love the ease of access and having everything in one place. What do you dislike about Tripleseat? can't see the e-mail addresses when another person is cc'd in from a guest. wish you could see the actual e-mail address and not the notifications e-mail address. wish there was a customer BEO and a restaurant BEO that had all the notes about the guests and details that you do not necessarily want the customer to see. wish there was a way to link it to ...

"Pleased But Still Room For Improvement"

What do you like best about Tripleseat? That Gather automatically updates the financials when I update the number of guests in an event. What do you dislike about Tripleseat? That I can't make simple changes like changing a venue name unless I go through our Gather account manager. That attachments do not attach at the end of an email like in a normal email. Attachments attach any where in the email I have previously clicked, for instance in the middle of a sentence. What problems is ...

"Sales & Event Manager Gather Review "

What do you like best about Tripleseat? I like the look and layout of the program. I also enjoy that the email communication will link to my gmail account. It is very easy to edit. What do you dislike about Tripleseat? I do not like that you can not add internal notes for the kitchen. There are details that I need to add on the event summaries that I do not need to client seeing. To have to go back and add/delete these items between my "chef BEO" and "event summary" is time consuming and ...

"Gather is amazing!"

What do you like best about Tripleseat? I love that I am able to work from anywhere with this software. The templates have saved me so much time and the e-signature has made the booking process easy and quick for my clients. What do you dislike about Tripleseat? The one thing that is needed is the ability to have follow up dates. As of right now I do not have a way to schedule a follow up date and action for bookings. This would make the planning process so much easier! When emailing ...

"Williwaw and Humpy's review of Gather"

What do you like best about Tripleseat? Easy user functionality, ability to tag other event coordinators in events, simple and clean design. Since starting to use Gather this has been the most organized our organization has been when it comes to events. What do you dislike about Tripleseat? Not a whole lot. We also use Gather for a variety of different events not just private caterings. So it doesn't always perfectly fit our whole calendar of events but is a good base point for all of them. ...

"Sales & Event Manager Gather Review "

What do you like best about Tripleseat? I like the look and layout of the program. I also enjoy that the email communication will link to my gmail account. It is very easy to edit. What do you dislike about Tripleseat? I do not like that you can not add internal notes for the kitchen. There are details that I need to add on the event summaries that I do not need to client seeing. To have to go back and add/delete these items between my "chef BEO" and "event summary" is time consuming and ...

"Gather Review"

What do you like best about Tripleseat? It is easy for other managers and owners to see what we have planned. I enjoy the easy communication between the restaurant and guests. What do you dislike about Tripleseat? I dislike their mobile program. It doesn't allow editing to occur. Recommendations to others considering Tripleseat: Update your mobile site to allow edits. What problems is Tripleseat solving and how is that benefiting you? The biggest problem is the inability to edit via mobile. ...