Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

"Easy to use, professional look and a true time-saver!"

What do you like best about Tripleseat? Ease of use and constant upgrades. Speedy turnaround on menu uploads. What do you dislike about Tripleseat? Invoices are limited. I wish the BEOs could fit upon 1 page Recommendations to others considering Tripleseat: I’ve been using Gather here at Divani and I LOVE how easy it is and how professional proposals look. It tracks your leads, allows for online proposal approvals, automatically prepares a Chef BEO, menus and much, much more. Needless to ...

"Maintain and installed Gather at Antoine's Restaurant."

What do you like best about Tripleseat? The setup was a dream. Once set up the Product was easy to learn and teach to additional staff. I could not imagine how complicated banquets were before the implementation of Gather What do you dislike about Tripleseat? The only problem is that Gather does not record who made the changes or created an event. What problems is Tripleseat solving and how is that benefiting you? Gather allowed Antoine's Restaurant to move into the digital age with ...

"Wonderful Experience with easy-to-use software"

What do you like best about Tripleseat? I was able to jump right into the program and understand it very quickly What do you dislike about Tripleseat? The Batch BEOs take a long time to download- but they are very helpful for our company What problems is Tripleseat solving and how is that benefiting you? It helps stay organized and be able to show the kitchen and service staff what is going on during the week

"Gather has been very helpful in building our corporate event business"

What do you like best about Tripleseat? The ease of putting proposals together to send to clients. They look professional and are clearly outlined What do you dislike about Tripleseat? There are a few bugs in the system - it's hard to copy and paste email and phone numbers into the proposal sometimes. You can't really attach documents that aren't already uploaded in the system. You can't see when somebody has cc'd somebody else on the email to you. What problems is Tripleseat solving and ...

"AMAZING! Has changed our business in so many ways!"

What do you like best about Tripleseat? I love how connected I can be to clients at any moment. The phone app allows me to check availability on the go and respond quickly to questions through messages. My response time to clients inquiries is so important to stay ahead of any competition and Gather allows me to do that from anywhere and with little material on hand. What do you dislike about Tripleseat? No Calendar view in mobil app, Would be much quicker to check availability for specific ...

"Gather has simplified the planning process for our high volume restaurant."

What do you like best about Tripleseat? the calendar overview - allows me to quickly reference what events I have coming up. What do you dislike about Tripleseat? the messaging system - it combines all messages in my work email. What problems is Tripleseat solving and how is that benefiting you? I am solving the issue of double booking events. The calendar tab allows me to see what is scheduled on each day, and flags any bookings that may overlap. A huge benefit is the ability to upload ...

"Good system to organize large parties"

What do you like best about Tripleseat? Helps us centralize all important information in one place, including uploading attachments What do you dislike about Tripleseat? There isn't much to dislike about the system. It is complete and worth the investment. Recommendations to others considering Tripleseat: Go with this platform, as it is user friendly and complete What problems is Tripleseat solving and how is that benefiting you? It helps our restaurant communicate with the Event ...

"Good system to organize large parties"

What do you like best about Tripleseat? Helps us centralize all important information in one place, including uploading attachments What do you dislike about Tripleseat? There isn't much to dislike about the system. It is complete and worth the investment. Recommendations to others considering Tripleseat: Go with this platform, as it is user friendly and complete What problems is Tripleseat solving and how is that benefiting you? It helps our restaurant communicate with the Event ...

"Increased efficiency to allow for more relationship building! "

What do you like best about Tripleseat? User friendly, great calendar view, reliable & easy to read. LOVE the contact list with ability to view past events. Team communication is great! What do you dislike about Tripleseat? A few details items I would adjust to make it more friendly to our establishment. The mobile app is not great at all, a lot of work needs to be done with this. Also, would like a way to mass email our clients. Recommendations to others considering Tripleseat: Do your ...

"Streamlined Process"

What do you like best about Tripleseat? Instead of using multiple different programs and calendars you can do it all from one program! What do you dislike about Tripleseat? nothing stands out, I have liked all features thus far What problems is Tripleseat solving and how is that benefiting you? Its nice to be able compare sales and guest counts from one year to the next in one easy program.