Tripleseat Reviews in July 2026: User Ratings, Pros & Cons

"Very good software that facilitates the process of booking private events"

What do you like best about Tripleseat? It makes really simple to organize the events What do you dislike about Tripleseat? It requires some time to learn the best way the portal is going to work What problems is Tripleseat solving and how is that benefiting you? We do not need to be exchanging documents and attachments through emails, it seems safer for guests to put their Credit Card on file since they do for themselves, event can be updated anytime and reviewed by clients instantly, many ...

"Gather is my HERO!"

What do you like best about Tripleseat? That I have all of my info in one place. No need for multiple calendars, I can download documents into any event - it's great. What do you dislike about Tripleseat? I would like to be able to customize Gather a little more - change things that may work better for me and my situation. What problems is Tripleseat solving and how is that benefiting you? Benefits - reports at my fingertips, filters on the calendar, being able to copy an event. Problems ...

"Pretty great!"

What do you like best about Tripleseat? Ease of use and a simple, stylish layout for our clients What do you dislike about Tripleseat? Inability to create floor maps. Sometimes emails get lost in the client spam folders Recommendations to others considering Tripleseat: If you need to generate floor maps for your venue, do not use this software. If you value excellent customer service and an easy to use software, get Gather! What problems is Tripleseat solving and how is that benefiting ...

"Gather is a great and helpful tool!"

What do you like best about Tripleseat? I love that I can keep track of all my messages with my clients and keep track of every little detail for the event. What do you dislike about Tripleseat? One thing I dislike is that in the review tool for the clients is that the message is not customizable. Recommendations to others considering Tripleseat: Perfect tool for keeping organized and perfect for event planning. What problems is Tripleseat solving and how is that benefiting you? Keeping my ...

"Gather"

What do you like best about Tripleseat? I like the speed. I also like the intra-office messaging details that do not show up on the customers proposal. I like the ease that the menu changes can be made. I also like having a separate financial page. I like the message feature that lets me know email is opened. Customer service and support is excellent and always kind. What do you dislike about Tripleseat? I dislike the pale fonts. I always have to lean in to read details. I wish there was a ...

"This is a great option for clients to be able to reference the details of their event!"

What do you like best about Tripleseat? The ability to change a quote in a matter of seconds and show the customer as it's changed is pretty cool. We also like the communication aspect... That we can keep all correspondence with a client in one place and don't have to go digging back through emails. The team communication part is pretty useful, too. What do you dislike about Tripleseat? Now that we've customized and fixed a few things, I think it's going to work quite nicely for us. ...

"The organizational tool that makes my job a breeze!"

What do you like best about Tripleseat? Gather allows me to keep myself organized while providing me with consistent formatting for my entire team. The fact that it logs all email communication between my guest and myself in one place has virtually eliminated any missed email messages. What do you dislike about Tripleseat? The calendar won't print out in a monthly format that includes guest count and color coding. You can't label emails as high priority. The phone app does not allow me to ...

"Gather is Great!"

What do you like best about Tripleseat? Gather makes my life at work so much easier. I use Gather from home, on my cell phone and at work to organize and host events at our establishment. I also really love how I can track how much money I am helping bring into the business by adding payments and tracking them by category, to help myself reach business goals. I try to attend the webinar most Wednesdays because I continually learn from them! What do you dislike about Tripleseat? I wish that ...

"Director of Events "

What do you like best about Tripleseat? It is a great and easy system to operate What do you dislike about Tripleseat? BEO formats. The BEO templates are not user friendly. We have to manually re create each BEO into a more suitable format that can be used by our operational team. Recommendations to others considering Tripleseat: Compared to other systems such as Delphi, Gather has multiple things to improve on - Reporting (i.e. events overview reports or daily events report) - BEO template ...

"Easy-working"

What do you like best about Tripleseat? Everything is so accessible and easy too What do you dislike about Tripleseat? No customization with the lead form. This makes it difficult on our guests. What problems is Tripleseat solving and how is that benefiting you? Organization and having everyone have access to Gather takes time off of the busy day to just see what each event needs. We have gotten more inquiries with Gather and have saved time with the automatic documents Gather creates.