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Tribe Review: Is It The Right Online Community Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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What is Tribe?

Tribe is a leading community platform designed to help you build meaningful relationships and drive revenue for your brand. With advanced social technologies, Tribe allows you to create and foster an engaged online community, where users can support each other, share knowledge, and give valuable feedback. This customizable platform also offers a range of features, including the ability to add custom scripts and track community progress in real time. Whether you want to empower your customers, gather insights, or improve communication, Tribe has got you covered. Elevate your brand with Tribe and discover the power of community.

Pricing

  • Starts from $99 / Month

  • Free Trial available

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

Tribe Screenshots

Tribe was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Tribe

Team types
Large Enterprises, Medium Business

Why teams choose Tribe

  • Highly customizable community platform with theme branding and pluggable widgets that integrate seamlessly with your site.

  • Exceptional support and customer-success teams that are quick to help and implement ideas.

  • Easy to set up and configure, letting teams build a branded social network or customer community fast.

Is Tribe right for you?

Pros and cons

Tribe pros and cons

  • Tribe pros
  • Highly customizable community platform with theme branding and pluggable widgets that integrate seamlessly with your site.

  • Exceptional support and customer-success teams that are quick to help and implement ideas.

  • Easy to set up and configure, letting teams build a branded social network or customer community fast.

  • Tribe cons
  • Invitation emails frequently land in spam or junk folders, making it hard to bring people in.

  • Some users report unmet promises, such as long-delayed WordPress integration.

4.4/5 rating
16 verified reviews
Free trial available

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Still comparing?

See how it stacks up

Compare Tribe side-by-side with top Online Community Management Software alternatives.

Savannah CRM
Native
Qualified
+9 more
Compare alternatives

Tribe reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 16 reviews, with strong overall satisfaction.

What buyers like

  • Highly customizable community platform with theme branding and pluggable widgets that integrate seamlessly with your site.
  • Exceptional support and customer-success teams that are quick to help and implement ideas.
  • Easy to set up and configure, letting teams build a branded social network or customer community fast.

Common complaints

  • Invitation emails frequently land in spam or junk folders, making it hard to bring people in.
  • Some users report unmet promises, such as long-delayed WordPress integration.

4.44

Very Good

Based on 16 ratings & 16 reviews

Are you using Tribe?

Rating Distribution

Excellent

(13)

Very Good

(1)

Good

(0)

Poor

(0)

Terrible

(2)

Spotsaas advisor
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How big is your team?

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What are the features of Tribe?

9%

Feature coverage

2 of 22 tracked features

Your customers and agents can meet in the forum and help each other solve problems. Every forum post is converted to a ticket. Your customer…

A discussion board is an internet application that allows people to have online conversations. Discussion boards are referred to as web foru…

Security & Compliance

Tribe security and data handling

Key compliance certifications and security features for IT and security teams evaluating Tribe.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

Tribe Support Options

Customer ServiceBusiness HoursOnline
LocationCanada, United States

Connect with Tribe

Frequently Asked Questions About Tribe

Common questions buyers ask before choosing Tribe.

Tribe is a Online Community Management Software. Tribe offers Community Forums and many more functionalities.

Buyers commonly note the following limitations of Tribe: Invitation emails frequently land in spam or junk folders, making it hard to bring people in.; Some users report unmet promises, such as long-delayed WordPress integration..

Some top alternatives to Tribe includes Savannah CRM, Native, Qualified, Workvivo and Convolio.

Tribe offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Tribe as of now.

The starting price of Tribe is $99/Month

Ready to try it?

Get started with Tribe

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].