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9.2

Spot Score

TimeTap - Appointment Scheduling Software

TimeTap Review: Is It The Right Appointment Scheduling Software For Your Team?

Best for SMB teams · Mid-market

Free Trial & Free Plan Available

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Starts from $23 / month when yearly, also offers free forever plan

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SpotSaaS Analysis for TimeTap

TimeTap is an appointment scheduling software primarily used by receptionists, front desk staff, and office managers in small to medium-sized businesses. With a 4.4/5 rating from 87 reviews, it is broadly validated as a reliable tool for these roles.

Users highlight TimeTap's smooth integration with Google Calendar, which simplifies the synchronization and organization of appointments. Its automated scheduling system is also praised for saving time and efficiently coordinating schedules. However, a limitation is the mobile application's usability, which can be insufficient for managing appointment states effectively.

Quick facts about TimeTap

Rating4.4/5 (87 reviews) | SpotScore: 9.2/10Best forReceptionists and front desk staffPricingFree tier available, paid plans publicDeploymentBrowser Based, Android, iOSTop strengthIntegration with Google CalendarWatch-outMobile app usability issues

What is TimeTap?

TimeTap is an appointment scheduling software that automatically schedules the times and locations of your appointments.  The software will automatically block out periods for vacations or holidays and can even send reminders to clients about their appointments.

Pricing

  • Starts from $23 / month when yearly

  • Free Trial available

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

TimeTap Software Demo

TimeTap was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider TimeTap

Use cases
Healthcare providers, Educational institutions, Professional services
Team types
Receptionists and front desk staff, Office managers
Company size
1-50 employees, 51-200 employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose TimeTap

  • Integration with Google Calendar for seamless appointment synchronization

  • Automated scheduling system that efficiently coordinates appointments and saves time

  • Customizable booking forms and automated recall campaigns enhancing client engagement

Is TimeTap right for you?

Best for small to mid-sized businesses needing automated, customizable appointment scheduling.

Choose TimeTap if

  • You need seamless Google Calendar integration for appointment synchronization.
  • You want automated scheduling with customizable booking forms and recall campaigns.
  • Your team includes receptionists or office managers handling flexible appointment workflows.

Consider alternatives if

  • You require advanced mobile app functionality and robust management of appointment states.
  • You need extensive multi-day course scheduling with straightforward pricing.

What buyers should know before shortlisting TimeTap

TimeTap is an exceptional online appointment and scheduling management tool that offers a wide range of features to make your work efficient and organized. Users appreciate the ability to customize booking forms and automate recall campaigns, enhancing the overall experience.

The platform's mobile support for iOS devices is praised, allowing for seamless access and filtering of staff based on predetermined patterns. Additionally, the platform's API integration and customizability of appointment information lists are highlighted as strengths.

While some users find the system slightly slow in processing payments directly and lacking in human resources management features, these are minor concerns compared to the significant benefits TimeTap provides. Its seamless appointment scheduling, room booking management, and highly customizable features cater to the needs of small and large companies alike.

The system has shown to enhance productivity, improve customer interactions, and streamline online reservations effectively. In conclusion, TimeTap emerges as a versatile and efficient appointment management platform, facilitating smooth operations and enhancing customer engagement.

Its wide array of tools, coupled with excellent support and customization options, make it a standout solution for businesses looking to optimize their scheduling processes.

Pros and cons

TimeTap pros and cons

  • TimeTap pros
  • Integration with Google Calendar for seamless appointment synchronization

  • Automated scheduling system that efficiently coordinates appointments and saves time

  • Customizable booking forms and automated recall campaigns enhancing client engagement

  • TimeTap cons
  • Limited customization options for login pages and language preferences

  • Mobile app usability issues and insufficient management of appointment states

4.4/5 rating
78 verified reviews
Free trial available

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TimeTap reviews and ratings

Buyer sentiment

Users generally appreciate TimeTap's robust scheduling features and customization options but express concerns about mobile app usability and pricing complexity.

What buyers like

  • Ease of integration with Google Calendar
  • Automated scheduling efficiency
  • Customizable booking forms

Common complaints

  • Mobile app usability issues
  • Complex and costly pricing structure

4.4

Very Good

Based on 87 ratings & 78 reviews

Rating Distribution

Excellent

(61)

Very Good

(14)

Good

(2)

Poor

(1)

Poor

(0)

What users are saying

KM

Kristin M

11/02/19

5 out of 5

TimeTap offers us a great variety of tools to work with our staff.

What do you like best? With this software we can design our own customized forms so that our clients can access it and fill them out, we even like ...

Read more

A

Anonymous

07/19/19

4.5 out of 5

Applies an excellent scheduling appointment management.

What do you like best? We are fascinated by their mobile support for native iOS devices. The platform allows you to add several staff (depending on ...

Read more

NE

NELSON ENRIQUE M

07/19/19

4.5 out of 5

Applies an excellent scheduling appointment management.

What do you like best? We are fascinated by their mobile support for native iOS devices. The platform allows you to add several staff (depending on ...

Read more

A

Anonymous

06/13/19

4.5 out of 5

Timetap offers unparalleled online booking management

What do you like best? Timetap fascinated us almost everything. It has excellent features of Room Booking, and it is very easy to reschedule an ...

Read more

A

Anonymous

05/21/19

5 out of 5

Timetap presents excellent tools for managing agendas

What do you like best? We love the ease with which timetap allows us to add customer profiles to the platform. It has many tools and search options ...

Read more

A

Anonymous

05/20/19

4.5 out of 5

We really like the appointment management of timetap

What do you like best? Timetap is a good choice primarily for the convenience provided by your file library. With this we can import and export ...

Read more

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What are the features of TimeTap?

50%

Feature coverage

20 of 40 tracked features

API Access Management is a crucial feature that allows organizations to securely manage and control access to their APIs (Application Progra…

Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…

Automated scheduling is a type of AI that specializes in scheduling multiple assignments for a single or several users while adhering to a s…

Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…

Calendar Sync is a useful feature that allows users to synchronize their calendars across different devices seamlessly. It eliminates the te…

Class scheduling is a software feature that enables educational institutes, such as schools, colleges, and universities, to schedule and man…

Data collection is a critical feature of software that allows users to gather and organize a large amount of information systematically. It…

Employee scheduling is a difficult task. Anticipating workforce needs, handling employee demands and preferences, and guaranteeing shift cov…

A file management system is a mechanism for preserving information and crucial business documents. As a result, when you have documents and…

A group calendar allows you to see multiple calendars at once. A group calendar, for example, is handy when planning a team meeting because…

Companies are beginning to look for efficient and cost-effective solutions that will improve their process efficiency and raise their produc…

Meeting Room Booking is a highly efficient feature that allows users to easily schedule and manage meetings or events within an organization…

The process of managing and arranging a company's management staff across several locations, such as multiple franchises or job sites, is kn…

Patients can arrange an appointment by viewing your practice's availability online via online scheduling. This tool allows you to make your…

Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…

A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…

Reservations is a software feature that allows users to schedule or book appointments, events, or resources in advance. This feature is comm…

The set of actions and methods used by businesses to efficiently assign their resources to jobs, tasks, or projects they need to perform, as…

Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…

Single Sign On (SSO) is a software feature that allows users to access multiple applications or systems with just one set of login credentia…

Security & Compliance

TimeTap security and data handling

Key compliance certifications and security features for IT and security teams evaluating TimeTap.

Developer & data

Data residency
🇺🇸

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TimeTap Customers

Nationwide-logo

Nationwide

Mathnasium-logo

Mathnasium

Uber-logo

Uber

Voices for children-logo

Voices for children

Help & Contact

TimeTap Support Options

Customer ServiceBusiness HoursOnline
LocationCharlotte, North Carolina

Connect with TimeTap

Frequently Asked Questions About TimeTap

Common questions buyers ask before choosing TimeTap.

TimeTap is a Appointment Scheduling Software. TimeTap offers Multi-Location Scheduling, Resource Scheduling, Reservations, Payment Processing, Online Scheduling and many more functionalities.

TimeTap is a strong fit if: You need seamless Google Calendar integration for appointment synchronization.; You want automated scheduling with customizable booking forms and recall campaigns.. Consider alternatives if: You require advanced mobile app functionality and robust management of appointment states.; You need extensive multi-day course scheduling with straightforward pricing..

Buyers commonly note the following limitations of TimeTap: Limited customization options for login pages and language preferences; Mobile app usability issues and insufficient management of appointment states; Complex and expensive pricing plans with feature limitations for course scheduling.

Some top alternatives to TimeTap includes Appointy, Set a Time, Cogsworth, OpusTime and Smart Meet.

TimeTap offers Free Trial, Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the TimeTap as of now.

The starting price of TimeTap is $23/month when yearly

Ready to try it?

Get started with TimeTap

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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