9.2
SpotScore
TimeTap Review: Is It The Right Appointment Scheduling Software For Your Team?
Best for SMB teams · Mid-market
Free Trial & Free Plan Available
Starts from $23 / month when yearly, also offers free forever plan
Nationwide
Mathnasium
Uber
Voices for childrenTrusted by teams including Nationwide
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for TimeTap
TimeTap is an appointment scheduling software primarily used by receptionists, front desk staff, and office managers in small to medium-sized businesses. With a 4.4/5 rating from 87 reviews, it is broadly validated as a reliable tool for these roles.
Users highlight TimeTap's smooth integration with Google Calendar, which simplifies the synchronization and organization of appointments. Its automated scheduling system is also praised for saving time and efficiently coordinating schedules. However, a limitation is the mobile application's usability, which can be insufficient for managing appointment states effectively.
Quick facts about TimeTap
What is TimeTap?
TimeTap is an appointment scheduling platform for service businesses that need automated client reminders, vacation and holiday blackouts, and multi-location availability management from a single system. It handles recurring appointment cycles and recall campaigns to reduce no-shows and prompt clients to rebook without manual outreach. Android app functionality is limited compared to iOS, and the platform does not include HR management or payroll features.
Pricing
Starts from $23 / month when yearly
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
TimeTap Software Demo
TimeTap was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider TimeTap
- Use cases
- Healthcare providers, Educational institutions, Professional services
- Team types
- Receptionists and front desk staff, Office managers
- Company size
- 1-50 employees, 51-200 employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose TimeTap
Integration with Google Calendar for seamless appointment synchronization
Automated scheduling system that efficiently coordinates appointments and saves time
Customizable booking forms and automated recall campaigns enhancing client engagement
Is TimeTap right for you?
Best for small to mid-sized businesses needing automated, customizable appointment scheduling.
Choose TimeTap if
- You need seamless Google Calendar integration for appointment synchronization.
- You want automated scheduling with customizable booking forms and recall campaigns.
- Your team includes receptionists or office managers handling flexible appointment workflows.
Consider alternatives if
- You require advanced mobile app functionality and robust management of appointment states.
- You need extensive multi-day course scheduling with straightforward pricing.
What buyers should know before shortlisting TimeTap
TimeTap is an online appointment and scheduling platform built for service businesses. Before shortlisting, verify that the mobile app covers your staff scheduling needs—iOS support is available, but Android functionality is limited.
Test payment processing in your demo, as some users report slower transaction speeds than competitors. Check whether the platform's customization options (booking forms, appointment data fields, recall campaigns) match your specific workflow.
The main limitation is the absence of HR management features. If you need employee records, time tracking, or payroll integration within the same system, you'll need a separate HR tool.
Confirm API availability for your existing software stack—TimeTap supports integrations, but availability varies by plan. Room and resource booking is included, so verify the interface matches how your team manages multiple locations or service areas.
Pricing is per-user, so calculate total cost across your full staff before committing. Request a demo focused on your highest-friction scheduling scenario—whether that's multi-location dispatch, recurring appointments, or staff availability rules.
Ask the vendor directly about payment processing speed and which third-party integrations are included in your tier.
TimeTap pros and cons
- TimeTap pros
Integration with Google Calendar for seamless appointment synchronization
Automated scheduling system that efficiently coordinates appointments and saves time
Customizable booking forms and automated recall campaigns enhancing client engagement
- TimeTap cons
Limited customization options for login pages and language preferences
Mobile app usability issues and insufficient management of appointment states
Ready to try it?
Get started with TimeTap
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare TimeTap side-by-side with top Appointment Scheduling Software alternatives.
What is the pricing of TimeTap?
TimeTap Pricing Plans
Professional
$29
/month
Efficiently customize your scheduling process.
For: 1 Staff
1 Location
Unlimited appointments
Client management tools
Show more +
Business
$51
/month
Maximize appointment automations
For: 1 Staff
1 Location
Unlimited appointments
Client management tools
Show more +
Enterprise
Custom
Customized scheduling tailored to your exact needs.
For: 1 Staff
1 Location
Unlimited appointments
Client management tools
Show more +
Weighing your options?
Not sure if TimeTap fits your budget?
TimeTap reviews and ratings
Buyer sentiment
Users generally appreciate TimeTap's robust scheduling features and customization options but express concerns about mobile app usability and pricing complexity.
What buyers like
- Ease of integration with Google Calendar
- Automated scheduling efficiency
- Customizable booking forms
Common complaints
- Mobile app usability issues
- Complex and costly pricing structure
Are you using TimeTap?
What users are saying
KM
Kristin M
11/02/19
TimeTap offers us a great variety of tools to work with our staff.
What do you like best? With this software we can design our own customized forms so that our clients can access it and fill them out, we even like ...
Read more
A
Anonymous
07/19/19
Applies an excellent scheduling appointment management.
What do you like best? We are fascinated by their mobile support for native iOS devices. The platform allows you to add several staff (depending on ...
Read more
NE
NELSON ENRIQUE M
07/19/19
Applies an excellent scheduling appointment management.
What do you like best? We are fascinated by their mobile support for native iOS devices. The platform allows you to add several staff (depending on ...
Read more
A
Anonymous
06/13/19
Timetap offers unparalleled online booking management
What do you like best? Timetap fascinated us almost everything. It has excellent features of Room Booking, and it is very easy to reschedule an ...
Read more
A
Anonymous
05/21/19
Timetap presents excellent tools for managing agendas
What do you like best? We love the ease with which timetap allows us to add customer profiles to the platform. It has many tools and search options ...
Read more
A
Anonymous
05/20/19
We really like the appointment management of timetap
What do you like best? Timetap is a good choice primarily for the convenience provided by your file library. With this we can import and export ...
Read more
- See if TimeTap fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of TimeTap?
API Access Management is a crucial feature that allows organizations to securely manage and control access to their APIs (Application Progra…
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
Automated scheduling is a type of AI that specializes in scheduling multiple assignments for a single or several users while adhering to a s…
Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…
Calendar Sync is a useful feature that allows users to synchronize their calendars across different devices seamlessly. It eliminates the te…
Class scheduling is a software feature that enables educational institutes, such as schools, colleges, and universities, to schedule and man…
Data collection is a critical feature of software that allows users to gather and organize a large amount of information systematically. It…
Employee scheduling is a difficult task. Anticipating workforce needs, handling employee demands and preferences, and guaranteeing shift cov…
A file management system is a mechanism for preserving information and crucial business documents. As a result, when you have documents and…
A group calendar allows you to see multiple calendars at once. A group calendar, for example, is handy when planning a team meeting because…
Companies are beginning to look for efficient and cost-effective solutions that will improve their process efficiency and raise their produc…
Meeting Room Booking is a highly efficient feature that allows users to easily schedule and manage meetings or events within an organization…
The process of managing and arranging a company's management staff across several locations, such as multiple franchises or job sites, is kn…
Patients can arrange an appointment by viewing your practice's availability online via online scheduling. This tool allows you to make your…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Reservations is a software feature that allows users to schedule or book appointments, events, or resources in advance. This feature is comm…
The set of actions and methods used by businesses to efficiently assign their resources to jobs, tasks, or projects they need to perform, as…
Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…
Single sign-on (SSO) allows users to log in to various applications with a single set of credentials, making it safe and straightforward. It…
TimeTap security and data handling
Key compliance certifications and security features for IT and security teams evaluating TimeTap.
Developer & data
Alternatives to TimeTap
TimeTap Customers
Nationwide
Mathnasium
Uber
Voices for children
TimeTap Support Options
Frequently Asked Questions About TimeTap
Common questions buyers ask before choosing TimeTap.
TimeTap is a Appointment Scheduling Software. TimeTap offers Multi-Location Scheduling, Resource Scheduling, Reservations, Payment Processing, Online Scheduling and many more functionalities.
TimeTap is a strong fit if: You need seamless Google Calendar integration for appointment synchronization.; You want automated scheduling with customizable booking forms and recall campaigns.. Consider alternatives if: You require advanced mobile app functionality and robust management of appointment states.; You need extensive multi-day course scheduling with straightforward pricing..
Buyers commonly note the following limitations of TimeTap: Limited customization options for login pages and language preferences; Mobile app usability issues and insufficient management of appointment states; Complex and expensive pricing plans with feature limitations for course scheduling.
Some top alternatives to TimeTap includes Appointy, Set a Time, Cogsworth, OpusTime and Smart Meet.
TimeTap offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price of TimeTap is $23/month when yearly
Ready to try it?
Get started with TimeTap
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].