TherapyNotes Reviews in September 2026: User Ratings, Pros & Cons
Streamlining behavioral health practices, one click at a time.
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Starts from $40.00 / month when Billed Yearly, also offers free forever plan
TherapyNotes Reviews & Ratings
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Spotsaas Editor’s POV
TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more
TherapyNotes pros and cons
Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.
Offers user-friendly Electronic Health Record (EHR) system, enhancing efficiency in private practices.
Customization options and features might be overwhelming for new users without adequate guidance.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.
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Showing 71-80 out of 340
C
customer
10/27/21
I am so pleased to have Therapy Notes…
I am so pleased to have Therapy Notes on my team! As a clinical therapist in a private practice, it is very important to be able to trust my preferred platform for billing and clinical notes. Therapy notes NEVER disappoints! A shout out to Bianca for being so punctual and communicative!
C
customer
10/27/21
I am so pleased to have Therapy Notes…
I am so pleased to have Therapy Notes on my team! As a clinical therapist in a private practice, it is very important to be able to trust my preferred platform for billing and clinical notes. Therapy notes NEVER disappoints! A shout out to Bianca for being so punctual and communicative!
SW
Stacy Walker
10/26/21
Customer Service is responsive to…
Customer Service is responsive to needs. Updates are made to the software frequently and they are open to feedback on how the system can be improved.
KV
Kathy Vilas
10/26/21
I was having a problem processing a…
I was having a problem processing a credit card. Andrea at TherapyNotes was very helpful. Neither she nor I had encountered this type of problem before, yet she was very patient in assessing the issue and very thorough in exploring and explaining the solution once she discovered what was causing the problem.
KL
Kait Lang
10/26/21
Grade A support!
TherapyNotes support staff are very knowledgeable and patient. They answer within minutes, walk you through step-by-step processes and follow up by email. I find them to be efficient, effective and kind.
SW
Stacy Walker
10/26/21
Customer Service is responsive to…
Customer Service is responsive to needs. Updates are made to the software frequently and they are open to feedback on how the system can be improved.
KJ
Kwon Jin
10/26/21
This is one of the best software…
This is one of the best software companies for therapists I’ve ever worked with - and I’ve worked with a lot! Their customer service is beyond superb and their ability to stay ahead of the game and know what we need before we even need it is magnificent. There are a couple of things I would like to see them add but the benefits far outweigh additional conveniences. Knowing them, they will probably have them added soon enough!
KJ
Kwon Jin
10/26/21
This is one of the best software…
This is one of the best software companies for therapists I’ve ever worked with - and I’ve worked with a lot! Their customer service is beyond superb and their ability to stay ahead of the game and know what we need before we even need it is magnificent. There are a couple of things I would like to see them add but the benefits far outweigh additional conveniences. Knowing them, they will probably have them added soon enough!
KV
Kathy Vilas
10/26/21
I was having a problem processing a…
I was having a problem processing a credit card. Andrea at TherapyNotes was very helpful. Neither she nor I had encountered this type of problem before, yet she was very patient in assessing the issue and very thorough in exploring and explaining the solution once she discovered what was causing the problem.
KL
Kait Lang
10/26/21
Grade A support!
TherapyNotes support staff are very knowledgeable and patient. They answer within minutes, walk you through step-by-step processes and follow up by email. I find them to be efficient, effective and kind.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].