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TherapyNotes

TherapyNotes Reviews in June 2026: User Ratings, Pros & Cons

Streamlining behavioral health practices, one click at a time.

4.8

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TherapyNotes Reviews & Ratings

4.8

Excellent

Based on 1000 ratings & 330 reviews

Rating Distribution

Excellent

(310)

Very Good

(20)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more

TherapyNotes pros and cons

  • Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.

  • Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.

  • Customization options and features might be overwhelming for new users without adequate guidance.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.

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Showing 71-80 out of 330

CH

Carolyn Hewett

10/20/21

5 out of 5

Fantastic Program

Fantastic software program with some of the BEST customer support teams I've ever worked with!

A

Anonymous

10/20/21

5 out of 5

Therapy Notes has been an excellent…

Therapy Notes has been an excellent platform to use for my Solo Private, it is easy to use and when needed customer support is readily available. I highly recommend Therapy Notes Services.

MP

Michael Philhower

10/20/21

5 out of 5

Therapy Notes provides consistent high…

Therapy Notes provides consistent high quality customer service! They respond quickly and always answer your questions clearly. Therapy Notes is user friendly and a great EHR, scheduling, and billing system!

AO

Alan Oviatt

10/19/21

5 out of 5

Customer support is just excellent

Customer support is just excellent. We have been using Therapy notes for some time now and we are always able to reach customer support quickly and easily. They are attentive, knowledgeable, kind, and helpful.

JM

Josh Maxwell-Swarthout

10/19/21

5 out of 5

TherapyNotes has been integral to the…

TherapyNotes has been integral to the success of my psychiatric business.It's the only service I've found where everyone in the office can understand and use their simple scheduling system, yet it has the in-depth and complex tools I need to manage all aspects of the business. 10/10 and I plan to keep using TherapyNotes for my business for the foreseeable future.

MA

Melinda Alleyne

10/13/21

5 out of 5

Very easy to use

Very easy to use, great support. Has made it much easier to bill

KS

Kari Sandy

10/13/21

5 out of 5

I’ve used therapy notes since I started…

I’ve used therapy notes since I started my practice, based on positive recommendations from other colleagues. The staff are always kind and helpful. Their built in services keep my practice seamlessly running smoothly.

DJ

David Jaeger

10/13/21

5 out of 5

I had a complicated problem

I had a complicated problem. My support representative was great- solved my issue with patience & friendliness. A great experience. David J

DA

Dr. Alisa Shanks

10/12/21

5 out of 5

Great user-friendly EHR

I have used Therapy Notes for years now at three different agencies, including my private practice. The product is very user-friendly and the support staff are outstanding.

KB

Kim Bearup

10/12/21

5 out of 5

Excellent Tech Support

I am an admin for a psychology practice that uses Therapy Notes. While Therapy Notes is intuitive and easy to use, I occasionally have the need to contact tech support with questions. I have done so by both phone and email, and either way, the assistance is always fast, polite and professional. I especially appreciate that they always put step-by-step instructions in an email as a followup to the phone conversations. So helpful!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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