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TherapyNotes

TherapyNotes Reviews in June 2025: User Ratings, Pros & Cons

Streamlining behavioral health practices, one click at a time.

4.8

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Starts from $40.00/month when Billed Yearly, also offers free forever plan

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TherapyNotes Reviews & Ratings

4.8

Excellent

Based on 1000 ratings & 330 reviews

Rating Distribution

Excellent

(310)

Very Good

(20)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more

TherapyNotes pros and cons

  • Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.

  • Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.

  • Customization options and features might be overwhelming for new users without adequate guidance.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.

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Showing 41-50 out of 330

MK

Michael Kandle

12/07/21

5 out of 5

Courtney's support at TherapyNotes is…

Courtney's support at TherapyNotes is outstanding in terms of expertise and offering a pleasant interaction.

KT

Keisha Tennefrancia

12/07/21

5 out of 5

Stellar Customer Service

The customer service of TherapyNotes has always been top notch as far as them being polite as well as helping you navigate the problem you called them about. I have spoken with other customer service reps from other software vendors and they come across as rude and put off that they are being contacted for help. NOT TherapyNotes!! You can tell they are there for you and want your business!

KT

Keisha Tennefrancia

12/07/21

5 out of 5

Stellar Customer Service

The customer service of TherapyNotes has always been top notch as far as them being polite as well as helping you navigate the problem you called them about. I have spoken with other customer service reps from other software vendors and they come across as rude and put off that they are being contacted for help. NOT TherapyNotes!! You can tell they are there for you and want your business!

MK

Michael Kandle

12/07/21

5 out of 5

Courtney's support at TherapyNotes is…

Courtney's support at TherapyNotes is outstanding in terms of expertise and offering a pleasant interaction.

SW

Sherry Williams

12/06/21

5 out of 5

I love working with TherapyNotes staff

I love working with TherapyNotes staff. TherapyNotes staff is very knowledgeable and pleasant each and every time I call no matter how many times I call a day they never make me feel like I am a bother. They very personable and human, they laugh with you and make the process so easy and always always helpful no matter what the problem is, they are always helping you figure it out. I can go on and on about the company and their staff but I think I have expressed how great they are and ...

Read more

EN

Erin Nasmyth

12/06/21

5 out of 5

I continue to be impressed…

I continue to be impressed by how responsive TherapyNotes is to my requests for assistance. I'm a pleased client!

SW

Sherry Williams

12/06/21

5 out of 5

I love working with TherapyNotes staff

I love working with TherapyNotes staff. TherapyNotes staff is very knowledgeable and pleasant each and every time I call no matter how many times I call a day they never make me feel like I am a bother. They very personable and human, they laugh with you and make the process so easy and always always helpful no matter what the problem is, they are always helping you figure it out. I can go on and on about the company and their staff but I think I have expressed how great they are and ...

Read more

EN

Erin Nasmyth

12/06/21

5 out of 5

I continue to be impressed…

I continue to be impressed by how responsive TherapyNotes is to my requests for assistance. I'm a pleased client!

MB

Mary Beth

12/04/21

5 out of 5

TN as an EHR works seamlessly

TN as an EHR works seamlessly. Their HELP pages are clear and easy to find. When I've had to call CS for further clarification, its quick and always a REAL person. They are kind and very helpful. I highly recommend TN.

MB

Mary Beth

12/04/21

5 out of 5

TN as an EHR works seamlessly

TN as an EHR works seamlessly. Their HELP pages are clear and easy to find. When I've had to call CS for further clarification, its quick and always a REAL person. They are kind and very helpful. I highly recommend TN.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].