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TherapyNotes

TherapyNotes Reviews in June 2025: User Ratings, Pros & Cons

Streamlining behavioral health practices, one click at a time.

4.8

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Starts from $40.00/month when Billed Yearly, also offers free forever plan

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TherapyNotes Reviews & Ratings

4.8

Excellent

Based on 1000 ratings & 330 reviews

Rating Distribution

Excellent

(310)

Very Good

(20)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more

TherapyNotes pros and cons

  • Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.

  • Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.

  • Customization options and features might be overwhelming for new users without adequate guidance.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.

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Showing 51-60 out of 330

RG

Raquel Garces

11/02/21

5 out of 5

Needed information to refund a patient

Needed information to refund a patient. I called and Rochelle was so helpful and resolved the matter immediately.

RG

Raquel Garces

11/02/21

5 out of 5

Needed information to refund a patient

Needed information to refund a patient. I called and Rochelle was so helpful and resolved the matter immediately.

GP

Ginny P.

11/01/21

5 out of 5

Five Stars for the product and the support!

Every experience that I've had with the TherapyNotes team has been five stars. Always friendly, professional, so knowledgable not only about the product, but about current laws and legislation and how they impact my profession. Their response time is super quick, whether by phone or email. It's a great feeling to know I have this support. Highly recommend! Thank you TherapyNotes!

RA

Regina Ames

11/01/21

5 out of 5

Very helpful

Very helpful, he stayed with me on the call until each issue was taken care of.

CW

Cynthia Wright

11/01/21

5 out of 5

The support team/staff are always…

The support team/staff are always friendly, patient and eager to assist in problem-solving with any questions I have regarding navigating their EHR program. It is very reassuring to have a person available in real-time to walk me through any difficulties I am having (especially learning to do my own billing) and then to receive a follow-up email summarizing what was discussed during the phone consultation, complete with detailed instructions!

GP

Ginny P.

11/01/21

5 out of 5

Five Stars for the product and the support!

Every experience that I've had with the TherapyNotes team has been five stars. Always friendly, professional, so knowledgable not only about the product, but about current laws and legislation and how they impact my profession. Their response time is super quick, whether by phone or email. It's a great feeling to know I have this support. Highly recommend! Thank you TherapyNotes!

RA

Regina Ames

11/01/21

5 out of 5

Very helpful

Very helpful, he stayed with me on the call until each issue was taken care of.

CW

Cynthia Wright

11/01/21

5 out of 5

The support team/staff are always…

The support team/staff are always friendly, patient and eager to assist in problem-solving with any questions I have regarding navigating their EHR program. It is very reassuring to have a person available in real-time to walk me through any difficulties I am having (especially learning to do my own billing) and then to receive a follow-up email summarizing what was discussed during the phone consultation, complete with detailed instructions!

WW

William Weathers, PhD, LCSW

10/28/21

5 out of 5

I have used at least seven other EHR…

I have used at least seven other EHR platforms, and I say without reservation that TherapyNotes meets and exceeds my needs and expectations better than any of those. It is intuitive, conforms well to the way I practice, and, best of all, I can get support for any problem in less than a minute. Who else does this? I recommend TherapyNotes to my colleagues, which is the best endorsement of all.

WW

William Weathers, PhD, LCSW

10/28/21

5 out of 5

I have used at least seven other EHR…

I have used at least seven other EHR platforms, and I say without reservation that TherapyNotes meets and exceeds my needs and expectations better than any of those. It is intuitive, conforms well to the way I practice, and, best of all, I can get support for any problem in less than a minute. Who else does this? I recommend TherapyNotes to my colleagues, which is the best endorsement of all.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].