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TherapyNotes

TherapyNotes Reviews in September 2026: User Ratings, Pros & Cons

Streamlining behavioral health practices, one click at a time.

4.96

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Starts from $40.00 / month when Billed Yearly, also offers free forever plan

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TherapyNotes Reviews & Ratings

4.96

Excellent

Based on 250 ratings & 340 reviews

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Rating Distribution

Excellent

(320)

Very Good

(20)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more

TherapyNotes pros and cons

  • Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.

  • Offers user-friendly Electronic Health Record (EHR) system, enhancing efficiency in private practices.

  • Customization options and features might be overwhelming for new users without adequate guidance.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.

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Showing 221-230 out of 340

KB

Kimberly Bevans

10/08/20

5 out of 5

Therapy Notes has become an essential…

Therapy Notes has become an essential part of my private practice. Their interfaces are logical and very easy to use. The staff is always prompt and helpful, they always answer any questions I have and quickly respond to requests. Their growing Portal feature where I can send my patients forms keeps getting better and has become even more important during the COVID-19 pandemic. I highly recommend Therapy Notes!

DP

Diane P.

10/08/20

5 out of 5

TherapyNotes LLC has been a great…

TherapyNotes LLC has been a great program with super helpful support staff. We needed a lot of help setting up our practice in the program but we are up and running now and we're very please with TherapyNotes. A good solid program for billing, scheduling, and tracking payments for clients.

KH

Kelly H

10/07/20

5 out of 5

It is so great to have a team behind…

It is so great to have a team behind you and that's what Therapy Notes is for me. They answer the phone and work with you to figure out solutions to whatever issue you may be having. I have called twice over the last few days, due to issues I was having (user error on my part). Yvonne was wonderful in answering my questions and trouble shooting. She helped me figure out the problem and how to fix it. She was very kind and supportive. Whenever I have called, the team always is supportive. ...

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J

JM

10/07/20

5 out of 5

Quick efficient feedback.

Quick efficient feedback.

DH

D. Hori

10/06/20

5 out of 5

Great Tech Support!

Whenever I have a technical problem, I call TherapyNotes and get a real live person who is helpful and knowledgeable. I use TherapyNotes for my own private practice as well as with a large group practice I belong to and support is quite helpful in both instances.

SM

Stephanie Mayer

10/06/20

5 out of 5

Customer Service is always impeccable!

Customer Service is always impeccable!

NG

Norine G

10/06/20

5 out of 5

Superb Technical Support

Always excellent and professional customer service and technical support from Therapy Notes!

KW

Kevin Willson

10/06/20

5 out of 5

Cierra was very helpful and patient

Cierra was very helpful and patient. She made the process easy for me!

M

Molli

10/04/20

4 out of 5

Therapy Notes is a good program

Therapy Notes is a good program. It works well for our office of 30-some providers.

M

Molli

10/04/20

4 out of 5

Therapy Notes is a good program

Therapy Notes is a good program. It works well for our office of 30-some providers.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].