TherapyNotes Reviews in June 2026: User Ratings, Pros & Cons
Streamlining behavioral health practices, one click at a time.
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Starts from $40.00 / month when Billed Yearly, also offers free forever plan
TherapyNotes Reviews & Ratings
Spotsaas Editor’s POV
TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more
TherapyNotes pros and cons
Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.
Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.
Customization options and features might be overwhelming for new users without adequate guidance.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.
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Showing 211-220 out of 330
DP
Diane P.
10/08/20
TherapyNotes LLC has been a great…
TherapyNotes LLC has been a great program with super helpful support staff. We needed a lot of help setting up our practice in the program but we are up and running now and we're very please with TherapyNotes. A good solid program for billing, scheduling, and tracking payments for clients.
A
AliciaP
10/08/20
Would Recommend
Overall, it is an user-friendly system to engage with. Customer support has been a good experience, particularly expediency and follow through. Nicole was really friendly and helpful in chasing down a solution that involved a partner company. Would definitely benefit from more program expansion as related to features. Would definitely recommend.
J
JM
10/07/20
Quick efficient feedback.
Quick efficient feedback.
KH
Kelly H
10/07/20
It is so great to have a team behind…
It is so great to have a team behind you and that's what Therapy Notes is for me. They answer the phone and work with you to figure out solutions to whatever issue you may be having. I have called twice over the last few days, due to issues I was having (user error on my part). Yvonne was wonderful in answering my questions and trouble shooting. She helped me figure out the problem and how to fix it. She was very kind and supportive. Whenever I have called, the team always is supportive. ...
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SM
Stephanie Mayer
10/06/20
Customer Service is always impeccable!
Customer Service is always impeccable!
DH
D. Hori
10/06/20
Great Tech Support!
Whenever I have a technical problem, I call TherapyNotes and get a real live person who is helpful and knowledgeable. I use TherapyNotes for my own private practice as well as with a large group practice I belong to and support is quite helpful in both instances.
NG
Norine G
10/06/20
Superb Technical Support
Always excellent and professional customer service and technical support from Therapy Notes!
KW
Kevin Willson
10/06/20
Cierra was very helpful and patient
Cierra was very helpful and patient. She made the process easy for me!
M
Molli
10/04/20
Therapy Notes is a good program
Therapy Notes is a good program. It works well for our office of 30-some providers.
JC
Julie Clarke
10/04/20
I started a new practice about two…
I started a new practice about two months ago. I've called TherapyNotes several times with questions, and been pleasantly surprised each time to find I get ahold of a real person right away or with just a few minutes wait, and that person is patient and well informed. The last time I called the customer service representative stayed on the phone with me for 45 minutes and helped me amend several insurance claims I had filed incorrectly. It's the best money I spend in my practice.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].