TherapyNotes Reviews in June 2026: User Ratings, Pros & Cons
Streamlining behavioral health practices, one click at a time.
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Starts from $40.00 / month when Billed Yearly, also offers free forever plan
TherapyNotes Reviews & Ratings
Spotsaas Editor’s POV
TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more
TherapyNotes pros and cons
Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.
Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.
Customization options and features might be overwhelming for new users without adequate guidance.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.
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Showing 231-240 out of 330
J
Julie
09/24/20
I was having trouble updating a…
I was having trouble updating a treatment plan and I wasn't sure why, so I contacted TherapyNotes customer service. I only had to wait 5 minutes to talk to someone, and the customer support woman answered my question and was very helpful!
D
Doreen
09/24/20
Great response to my struggles
I'm going into Private Practice after working for an agency for 8 years. I've tried 3 other EHRs and this is by far the best. Nevertheless, I was having trouble getting competent with it before I quit and make the jump. I asked for help and got a very clear response within an hour. I was with clients at that moment but next morning when I opened the email, it felt like Christmas. Now I know I can do this because I'll have their help.
HS
Heidi Savell
09/22/20
Helpful responsive customer support
Helpful responsive customer support, and very easy to use.
HS
Heidi Savell
09/22/20
Helpful responsive customer support
Helpful responsive customer support, and very easy to use.
DM
Denise Marrero
09/22/20
I had a question about where to find…
I had a question about where to find something in therapy notes. My question was answered correctly in a very timely manner. Great job, guys!
DM
Denise Marrero
09/22/20
I had a question about where to find…
I had a question about where to find something in therapy notes. My question was answered correctly in a very timely manner. Great job, guys!
JA
Joyce A Davidson
09/20/20
The Therapy Notes support team has been…
The Therapy Notes support team has been perfectly wonderful each time I have needed to call them. The last time it took quite a bit of time to explain what I needed to understand but Sue was very patient and took time to explain things carefully. Then she followed up with a detailed summary of the answers to my questions so I could reference the information next time. Thank you!Joyce in Iowa
JA
Joyce A Davidson
09/20/20
The Therapy Notes support team has been…
The Therapy Notes support team has been perfectly wonderful each time I have needed to call them. The last time it took quite a bit of time to explain what I needed to understand but Sue was very patient and took time to explain things carefully. Then she followed up with a detailed summary of the answers to my questions so I could reference the information next time. Thank you!Joyce in Iowa
KD
Ken Diamond, Ph.D.
09/16/20
I am using a trial subscription of…
I am using a trial subscription of TherapyNotes and have found their support to be very fast, helpful and complete.
KD
Ken Diamond, Ph.D.
09/16/20
I am using a trial subscription of…
I am using a trial subscription of TherapyNotes and have found their support to be very fast, helpful and complete.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].