TherapyNotes Reviews in June 2026: User Ratings, Pros & Cons
Streamlining behavioral health practices, one click at a time.
Add to compare
Starts from $40.00 / month when Billed Yearly, also offers free forever plan
TherapyNotes Reviews & Ratings
Spotsaas Editor’s POV
TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more
TherapyNotes pros and cons
Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.
Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.
Customization options and features might be overwhelming for new users without adequate guidance.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.
Filter results
Sort by :
Showing 191-200 out of 330
AA
Admin Assistant
10/20/20
Had repeated issues with one…
Had repeated issues with one TherapyPortal feature, but a rep worked through it with us. They were quick to respond and thorough in their answers.
AA
Admin Assistant
10/20/20
Had repeated issues with one…
Had repeated issues with one TherapyPortal feature, but a rep worked through it with us. They were quick to respond and thorough in their answers.
MF
Michelle Friedman
10/19/20
I requested some support as I was…
I requested some support as I was unsure how to print a patient record. I got my question answered and the record printed out easily. The staff member who assisted was friendly, sharp and professional. Thank you, Therapy Notes and A.C. :)
S
Sacha
10/19/20
TherapyNotes is Fantastic
The therapynotes EHR is great, but what really makes it special is the customer service. They are always prompt, thorough, and helpful when replying to questions or problems!
HA
Heather Artman
10/17/20
very professional and helpful
very professional and helpful, thank you so much !!
H
helen
10/15/20
Therapy Notes is great !
Therapy Notes is a great way to manage a private practice. Their customer support is amazing. They take the time to walk you through any process you don't understand. Highly recommend!
CC
Charles C
10/15/20
Kudos for TherapyNotes Support
I had somehow misplaced a document template I needed to create a treatment plan for a new client, and contacted TherapyNotes Support by e-mail for assistance. The support staff member (Niyrai H) responded very quickly and helped me resolve my concern. I am very grateful for the efficient resolution to my concern made possible by TherapyNotes Support.Otherwise, I am very pleased to be using TherapyNotes. It is an easy-to-use program that covers all the bases I need as a practicing ...
Read more
DB
Dr. Blaney
10/15/20
I am very thankful
I am very thankful for all the wonderful support, guidance and help I am able to get from the very kind, caring and knowledgeable service/support teams at Therapy Notes!
JL
Joseph Losi
10/14/20
Alway Spot On Support!
Always...spot-on support. Never have they fallen short. They always provide state-of-the-art sales and technical support. A good part of the reason they get such high marks from me is the always helpful attitude they bring. They "get it" that therapists on under great stress. In knowing this, their ears and expertise, and never long hold times have pulled me out of tight clinches with an assuring hand that is calm, helpful, essential.in short order, I love what they bring! Joseph
LD
Lily Davis
10/14/20
We continue to stay with TherapyNotes…
We continue to stay with TherapyNotes because of the great customer service. There are glitches and some things we aren't too happy about but we stay due to the wonderful customer service we wouldn't not get with Simple Practice. I don't do well with just email technical difficulties. One on one with customer service is how I learn the best. We have Squarespace and every thing is by email now and it's very frustrating.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].