TherapyNotes Reviews in June 2026: User Ratings, Pros & Cons
Streamlining behavioral health practices, one click at a time.
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Starts from $40.00 / month when Billed Yearly, also offers free forever plan
TherapyNotes Reviews & Ratings
Spotsaas Editor’s POV
TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more
TherapyNotes pros and cons
Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.
Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.
Customization options and features might be overwhelming for new users without adequate guidance.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.
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Showing 161-170 out of 330
SA
Stanley Alexander
11/21/20
Excited to implement this product
Very easy to setup and the Demo Call was very informative! I can already see how much this can help myself and the other Clinicians.
AB
Andrea Bowen
11/19/20
Great Customer Support
Every time I contact TherapyNotes for technical/customer support, I can speak to a representative quickly and they walk me through whatever challenge I might be facing. As a sole practitioner, this has been incredibly valuable to me.
CC
Carla Chaudoin
11/19/20
love the program
love the program - if any issues arise their support team is only a phone call away
CH
Catarina Hambly
11/18/20
Great Service
Great Service! Helpful, patient and friendly.
MD
Michelle Duronslet
11/17/20
TherapyNotes Customer Support is GREAT
I've been working with TherapyNotes for a several months now, and all of my calls with Customer Support have resulted in very quick resolutions. They are always very patient, and I never feel rushed to get off of a support call. During this same time I've also worked with another EHR, and I dread calling for support as they haven't answered the phone once. So thank you, TherapyNotes, your excellent customer service is truly appreciated!
CP
Cheryl P
11/17/20
I was having an issue which prevented me from accessing my customer appointments
I was having an issue which was directly related to my browser that was keeping me from accessing customer appointments. I called TherapyNotes and the technician helped me with the issue and I was up and running in a matter of minutes.
RH
Robyn Harrison-Taft
11/16/20
Great response!
Professional, helpful and friendly! This has been my experience with TherapyNotes customer service team. They responded quickly and solved my problem so I could continue with my task. Thank you all!
RC
Robert Casseri
11/15/20
Excellent customer service
Excellent customer service, very easy and intuitive EMR. We are very happy to be growing our practice with Therapy Notes!!
VK
Valerie Kennedy
11/13/20
TherapyNotes = The GREATEST!
Ok, the good news is, the TherapyNotes Program is a Provider's Dream: It is easy to navigate, covers both clinical and administrative needs, and sets the standard for excellence in customer service. Oh, and looks like they covered the other all important part-- "you don't mind paying for what you get - when you get a lot for what you pay for"!My "HELP" calls have been few, but, when I have needed assistance - their "Customer Care Combo" - professional+ courteous+ superior knowledge of ...
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SW
Susan Walden
11/12/20
Fantastic
Let me just say that I love therapyNotes and I rarely write reviews. But this platform and the onboarding team deserves it. I tried another platform first and I was pulling my hair out from the moment i began. There was no live support with this other platform, just LOTS of videos to watch. As I am 61 and not tech savvy , having support is essential. Not only is this platform tremendously more user friendly than the other platform ( the one my professional organization recommended) but the ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].