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TherapyNotes

TherapyNotes Reviews in June 2026: User Ratings, Pros & Cons

Streamlining behavioral health practices, one click at a time.

4.8

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TherapyNotes Reviews & Ratings

4.8

Excellent

Based on 1000 ratings & 330 reviews

Rating Distribution

Excellent

(310)

Very Good

(20)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more

TherapyNotes pros and cons

  • Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.

  • Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.

  • Customization options and features might be overwhelming for new users without adequate guidance.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.

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Showing 131-140 out of 330

LB

Lois Bushong

12/16/20

5 out of 5

I love Therapy Notes and have found it…

I love Therapy Notes and have found it most helpful over the last several years that I have been in private practice. Now that I am retired and closing up shop, I will continue to highly recommend Therapy Notes. I have only had good experiences with this program and it did much more then I utilized in my small practice. Thank you for being there for me and so easy to use, Therapy Notes.

AR

Andrew Rose

12/15/20

5 out of 5

TherapyNotes has kept us rolling…

TherapyNotes has kept us rolling through the COVID era. Medicaid behavioral health has complex compliance requirements and TherapyNotes keeps us sleeping soundly at night knowing our notes and billing are proper. Top features (versus SimplePractice) Clients can sign documents. TherapyNotes has EXCELLENT customer support. They answer the phone. Proper modifier code support for complex billing.

TB

Theresa Brandon

12/15/20

5 out of 5

I love therapy notes!!

I love therapy notes. They explain every detail to get an effective experience. If you need to call to get hands on experience they’re at your beckon call and will walk you through the problem if any. I love that they are always improving our experience on Therapy Notes. Thank you everyone on Therapy Notes!

DP

Darel Pushtu

12/15/20

5 out of 5

I have already applied here several…

I have already applied here several times.And everything is always in order.

MR

Maria Rodriguez

12/14/20

5 out of 5

I been with Therapy Notes since I…2017

I been with Therapy Notes since I started my private practice and I love it. They are super professional, knowledgeable and they take their time to guide you through things we don’t understand or need help with. LOVE THEM their are great in the service they provide.

SU

Suresh Unni

12/13/20

5 out of 5

Customer service representative…

Customer service representative answered all my questions patiently and walked me through a billing question until it was resolved, every time I've had a question customer service has been great!

R

Rodrigo

12/13/20

5 out of 5

Great service

Great service ! Perfect customer support, I am really thankful for your help !

S

Shirley

12/13/20

5 out of 5

After having numererous failed PCI…

After having numererous failed PCI Scans, Jordan saved me from having to pay numerous fees for my credit card and HSA card software, by fixing the problem in a matter of minutes, when other people looked at the problem and could not figure out. Bravo, Well Done !! Eternally grateful !!

KR

Kim Richards

12/10/20

5 out of 5

Ryan P

Ryan P. was very professional and helped walk me through multiple steps to figure out all the bells and whistles TherapyNotes has to offer. I think that the excellent and easily accessible customer support is a major advantage to using TherapyNotes.

BL

Beau Laviolette, LCSW

12/08/20

5 out of 5

Therapy Notes is Amazing!!!

Therapy Notes is Amazing!!!They fixed an issue with a rejected claim that even the insurance company did not know the answer to. TN comes through every time. The portal is user friendly and the customer service is outstanding!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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