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TherapyNotes

TherapyNotes Reviews in June 2026: User Ratings, Pros & Cons

Streamlining behavioral health practices, one click at a time.

4.8

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TherapyNotes Reviews & Ratings

4.8

Excellent

Based on 1000 ratings & 330 reviews

Rating Distribution

Excellent

(310)

Very Good

(20)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more

TherapyNotes pros and cons

  • Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.

  • Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.

  • Customization options and features might be overwhelming for new users without adequate guidance.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.

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Showing 111-120 out of 330

AW

Alan Webber

01/12/21

5 out of 5

The support team at TherapyNotes spent…

The support team at TherapyNotes spent considerable time with me helping to set up by EMR and all that goes along with it. They were patient, knowledgeable, and offered feedback and great suggestions to make my account workable and easy to use. I thank them all!

AW

Alan Webber

01/12/21

5 out of 5

The support team at TherapyNotes spent…

The support team at TherapyNotes spent considerable time with me helping to set up by EMR and all that goes along with it. They were patient, knowledgeable, and offered feedback and great suggestions to make my account workable and easy to use. I thank them all!

CS

Colleen Steinmann

01/11/21

5 out of 5

Helpful staff

She was extremely helpful with my issue in regards to sharing a chart with another team member. She assured I understood what needed to be done to assure each appointment was on the schedule and how to bill appropriately. She walked me through each step twice just to make sure I understood for the future. She was very nice and informative.

CS

Colleen Steinmann

01/11/21

5 out of 5

Helpful staff

She was extremely helpful with my issue in regards to sharing a chart with another team member. She assured I understood what needed to be done to assure each appointment was on the schedule and how to bill appropriately. She walked me through each step twice just to make sure I understood for the future. She was very nice and informative.

EH

Emily H

01/10/21

5 out of 5

TherapyNotes support team is incredibly…

TherapyNotes support team is incredibly helpful- always quick and thorough, with the added bonus of kind team members who are a pleasure to work with during the sometimes-stressful situations we reach out to seeking support for.

EH

Emily H

01/10/21

5 out of 5

TherapyNotes support team is incredibly…

TherapyNotes support team is incredibly helpful- always quick and thorough, with the added bonus of kind team members who are a pleasure to work with during the sometimes-stressful situations we reach out to seeking support for.

CB

Carolyn Bailey-Burke

01/09/21

5 out of 5

User Friendly EHR

They are completely user friendly, especially for someone like me who is technology use challenged in a major way. The customer service is top notch and they almost anticipate my needs before I can ask the question. I highly recommend this EHR.

CB

Carolyn Bailey-Burke

01/09/21

5 out of 5

User Friendly EHR

They are completely user friendly, especially for someone like me who is technology use challenged in a major way. The customer service is top notch and they almost anticipate my needs before I can ask the question. I highly recommend this EHR.

JM

Judith Maruca

01/08/21

5 out of 5

If I could give more than 5 stars...I would!

I have been a Therapy Notes customer for six years. I started a solo practice and a colleague had recommended TN to me. I cannot be more pleased with this EMR/billing service. In a world where personalized and efficient customer service is elusive, Therapy Notes excels and never disappoints. I receive a rapid, courteous and effective resolution every time I reach out to customer service. The ability to bill through TN provides a significant savings over using a billing service.

JM

Judith Maruca

01/08/21

5 out of 5

If I could give more than 5 stars...I would!

I have been a Therapy Notes customer for six years. I started a solo practice and a colleague had recommended TN to me. I cannot be more pleased with this EMR/billing service. In a world where personalized and efficient customer service is elusive, Therapy Notes excels and never disappoints. I receive a rapid, courteous and effective resolution every time I reach out to customer service. The ability to bill through TN provides a significant savings over using a billing service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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